Friendly welcome from the team but being forced to order & pay through app and give email address was just too much of a chore after a long day at work so gave up and left after I made mistakes on the order because I wasn't familiar with the menu and then Google Pay didn't work nor the 2 cards I tried to pay with. Found fabulous pub round the corner with staff who took our order and looked after us so we could relax and enjoy eating out. First time I've been back to Pizza Hut in many years ... and probably the last time.
Claire Bryant
great pizza and great service, thank you Yaz x
Oakley Latham
It was great and tasted amazing
Andrew Palmer
Food was good but if I only had cash I would have had to eat else where , also you need a smart phone to order food as the staff now have no interaction with the customers , so if my mum went to eat at Pizza Hut she would. It be able to eat as she has no idea how to use a smart phone.
Donna-Marie Peters
I would just like to give a huge shoutout to Gerald the Manager. Such a kind and sweet man. Fitting us in at the last minute, being a wonderful host, so very thoughtful and helpful and he made us feel so very welcome. Will most definitely be coming again.
Adam Lilley
Stopped in for a quick takeaway, Very short wait. Nice hot food. And the server MattP was friendly, chirpy and polite. Keep up the good work guys ?
Peter Edwards
Nice and helpful staff, food all arrived quickly. Was a good visit!
Aaron Turner
I heard Pizza Hut was expanding their vegan menu so I thought I would go and check it out with my family.\\nUpon arrival we were met by the manager who very kindly managed to fit us in despite being full and short staffed.\\nBoth my wife and I went for the vegan stuffed crust pepperoni pizza and my stepdaughter had a stuffed crust Hawaiian (I'm not judging). We all had a soft drink. I must recommend the cream soda and especially the black cherry cream soda.\\nIt was all ordered at the table on my mobile phone. This means we paid in advance, including the optional tip, which is hard to do in advance but as they were able to fit us in the tip was a must. It all came to £60 for the 3 of us.\\nThe pizza was smaller than expected, especially when you compare prices and size to the non-vegan Hawaiian. My wife called it 'vegan tax' and not something this branch is responsible for. I must say though, despite the size, it was certainly filling with the stuffed crust. I would love the option to have my pepperoni crispy around the edges, but this is a small thing.\\nThe 'free' salad with any main is great and helps the wait, which wasn't long, until the main event arrived.
Chris Bowles
It wasn't bad. It's not what it used to be, I don't think.\\nThe pizza looked like it had been reheated. A little on the dry side also.\\n\\nThe unlimited apple tango was lovely though ?
James Wickerson
Service was good, the staff were really helpful given we had a big group 15 and turned up unannounced on a bank holiday weekend lunchtime!
Visit to pizza hut, Eastbourne for a group booking for my sons birthday, lovely food excellent sevice and attention from waitress and manager. Couldn't fault anything.
Zlata Kinstler
rude staff, and so disorganised. will never be going back here.
Olima Aktar
I went with my family yesterday evening around 7.30pm, the staff at this place were so friendly. They made us feel welcome and were very attentive to all our needs. I wish I took their names but all of the people who served us were amazing! Keep it up guys ?
Steve Pilfold
I ordered online for my daughter's birthday dinner, at her request and drove down. Outside the store was a big sign saying to order online (tick!) and then call the store to tell them I was there, then they would bring the order out.\\n\\nI called the store and the staff member who answered checked and said my order was in the oven and would be about 5 minutes.\\n\\nI sat and waited and waited and waited, assuming she had under estimated the time.... after 25 mins, which was now outside of the original pickup window I called again and the same lady said \\\"I told you it would be ready in 5 mins\\\". I said I was waiting for them to bring it out, as per the sign and she said I had to go in to collect it.\\n\\nSo I went in to the restaurant and the staff member apologised and said that she didn't know what the sign said. Given there were at least 2 other members of staff inside, I find it hard to believe nobody on duty was aware of the 4ft high sign with the current company policy on it was there.\\n\\nSo, luke warm pizza for dinner!\\n\\n✅ Order was 100% correct\\n✅ Online ordering was easy\\n❎ Collection was clearly a failure\\n✅ Product was good, despite being only about 30°C when consumed.\\n✅Offer chosen (2 x Large, 2 x sides and a drink) seemed reasonable value for money\\n❎ No option obvious for a half and half pizza sadly
Karen Mitchell
first meal out post lockdown and everything was very well organized, social distancing in place, a different entrance and exit, tables sanitized after customers left, orders were taken online and paid for online, all staff were very helpful and friendly.
Friendly welcome from the team but being forced to order & pay through app and give email address was just too much of a chore after a long day at work so gave up and left after I made mistakes on the order because I wasn't familiar with the menu and then Google Pay didn't work nor the 2 cards I tried to pay with. Found fabulous pub round the corner with staff who took our order and looked after us so we could relax and enjoy eating out. First time I've been back to Pizza Hut in many years ... and probably the last time.
great pizza and great service, thank you Yaz x
It was great and tasted amazing
Food was good but if I only had cash I would have had to eat else where , also you need a smart phone to order food as the staff now have no interaction with the customers , so if my mum went to eat at Pizza Hut she would. It be able to eat as she has no idea how to use a smart phone.
I would just like to give a huge shoutout to Gerald the Manager. Such a kind and sweet man. Fitting us in at the last minute, being a wonderful host, so very thoughtful and helpful and he made us feel so very welcome. Will most definitely be coming again.
Stopped in for a quick takeaway, Very short wait. Nice hot food. And the server MattP was friendly, chirpy and polite. Keep up the good work guys ?
Nice and helpful staff, food all arrived quickly. Was a good visit!
I heard Pizza Hut was expanding their vegan menu so I thought I would go and check it out with my family.\\nUpon arrival we were met by the manager who very kindly managed to fit us in despite being full and short staffed.\\nBoth my wife and I went for the vegan stuffed crust pepperoni pizza and my stepdaughter had a stuffed crust Hawaiian (I'm not judging). We all had a soft drink. I must recommend the cream soda and especially the black cherry cream soda.\\nIt was all ordered at the table on my mobile phone. This means we paid in advance, including the optional tip, which is hard to do in advance but as they were able to fit us in the tip was a must. It all came to £60 for the 3 of us.\\nThe pizza was smaller than expected, especially when you compare prices and size to the non-vegan Hawaiian. My wife called it 'vegan tax' and not something this branch is responsible for. I must say though, despite the size, it was certainly filling with the stuffed crust. I would love the option to have my pepperoni crispy around the edges, but this is a small thing.\\nThe 'free' salad with any main is great and helps the wait, which wasn't long, until the main event arrived.
It wasn't bad. It's not what it used to be, I don't think.\\nThe pizza looked like it had been reheated. A little on the dry side also.\\n\\nThe unlimited apple tango was lovely though ?
Service was good, the staff were really helpful given we had a big group 15 and turned up unannounced on a bank holiday weekend lunchtime!
Restaurantji Recommends
Visit to pizza hut, Eastbourne for a group booking for my sons birthday, lovely food excellent sevice and attention from waitress and manager. Couldn't fault anything.
rude staff, and so disorganised. will never be going back here.
I went with my family yesterday evening around 7.30pm, the staff at this place were so friendly. They made us feel welcome and were very attentive to all our needs. I wish I took their names but all of the people who served us were amazing! Keep it up guys ?
I ordered online for my daughter's birthday dinner, at her request and drove down. Outside the store was a big sign saying to order online (tick!) and then call the store to tell them I was there, then they would bring the order out.\\n\\nI called the store and the staff member who answered checked and said my order was in the oven and would be about 5 minutes.\\n\\nI sat and waited and waited and waited, assuming she had under estimated the time.... after 25 mins, which was now outside of the original pickup window I called again and the same lady said \\\"I told you it would be ready in 5 mins\\\". I said I was waiting for them to bring it out, as per the sign and she said I had to go in to collect it.\\n\\nSo I went in to the restaurant and the staff member apologised and said that she didn't know what the sign said. Given there were at least 2 other members of staff inside, I find it hard to believe nobody on duty was aware of the 4ft high sign with the current company policy on it was there.\\n\\nSo, luke warm pizza for dinner!\\n\\n✅ Order was 100% correct\\n✅ Online ordering was easy\\n❎ Collection was clearly a failure\\n✅ Product was good, despite being only about 30°C when consumed.\\n✅Offer chosen (2 x Large, 2 x sides and a drink) seemed reasonable value for money\\n❎ No option obvious for a half and half pizza sadly
first meal out post lockdown and everything was very well organized, social distancing in place, a different entrance and exit, tables sanitized after customers left, orders were taken online and paid for online, all staff were very helpful and friendly.