“I have used the pantry many times but not for some time .I went for breakfast yesterday,unfortunately the eggs didn't match my personal taste I didn't complain because the staff were lovely and it was presented well the lady came to clear the table after we had eaten and asked if everything was OK I explained the problem?? With my breakfast and she apologised profusely and offered to cook me another one I said no I had eaten it and it was fine we all have personal preferences on how our eggs are done it was cooked fine and tasty but a minute either way makes a difference. The lady came over and refunded in full my payment I felt a bit guilty because everything was brilliant possibly just me being fussy I appreciated your gesture and will continue to use you Kind Regards Peter Gardner”
“I have used the pantry many times but not for some time .I went for breakfast yesterday,unfortunately the eggs didn't match my personal taste I didn't complain because the staff were lovely and it was presented well the lady came to clear the table after we had eaten and asked if everything was OK I explained the problem?? With my breakfast and she apologised profusely and offered to cook me another one I said no I had eaten it and it was fine we all have personal preferences on how our eggs are done it was cooked fine and tasty but a minute either way makes a difference. The lady came over and refunded in full my payment I felt a bit guilty because everything was brilliant possibly just me being fussy I appreciated your gesture and will continue to use you Kind Regards Peter Gardner”