Waited over an hour and a half for delivery. Phoned 3 times, was told it was on it’s way each time. I am approx 5 mins away by car…..they just gave standard response. It only turned up when threatened to cancel order. Food was bland, one dish was so salty it was inedible. First and last time using this place. Avoid.
Liam Tidy
Food arrived quickly and hot. But it was pretty bland. The satay sauce is very sweet and lacking depth, plus at £3.50 for the mediocre pot, it was a bit of a rip off. The Hu Nan wasn't spicy either and the sauces across the board seemed thin and lacking in flavour. The onion/beansprout chow mein was nice, as were the chips. I only ordered as my local was closed today. But sadly won't be returning.
Norman Scott
Food was good and large portions too , highly
Geoff Colliver
Just had delivery after waiting for over an hour.Food was warm so had to use microwave.Called and told them, got offered 10% discount off next order.I will not be ordering again.Chicken balls were soggy, fried rice was stodgy and not fried.Noodles very salty.
Debbie Smith
Dreadful service. Hour and a half waiting for food to be delivered. When it did turn up 1 item was missing so called and was told it would be delivered immediately. Arrived 25minutes later after we had eaten rest of meal! Not the first time this has happened.Asked that the owner call me and he has not
thomas wroe
Of three orders I've had with this takeaway, twice the order was not fulfilled, I will not be using this takeaway again, they failed to put drinks in with the order, I was warned about this takeaway, I should've listened, don't bother with
John Paris
Awful service. Ordered first time this weekend and one item missing. Told would look into and call back , but we would have to prove non-receipt. No call back received . How do you prove non-receipt. Very rude and will not be using again ever.Now had a response from this establishment who advised I was wrong as every bag is double checked before delivery. I find this unbelievable service and why would I lie about this.I have had a further response and was advised they do replace missing items. This is not the case here as they refused to replace it and basically said I was in the wrong.If they had of replaced it, i would not be posting a review like this.
Kass Morlen
Tried Valley Wok for the first time on a Tuesday night when our regular Chinese was closed. Bit of a gamble as my husband is very particular about his chicken curry.Everything was superb!I like a good selection of nice vegetables in my dishes and they didn't dissappoint. Fresh, lovely veg throughout. I had special foo yung with vegetarian Singapore noodles. Delicious! Hubby had his usual chicken curry and loved it. So much so that he wants this one next time. And I can't wait to work my way through the rest of their menu!They had no issue with swapping out the free prawn crackers (we never eat them) for a satay sauce and we even got a surprise free pudding of banana fritters with a lovely hand written note welcoming us as new customers!Highly recommended and sadly for our regular one, we will be switching to Valley Wok. Good work guys!
Ali
The BEST chinese!!!!Great priceExtremely fast serviceGreat customer serviceAlways enjoy xx
Clare Hirrel
First time visit to Valley Wok....well, what can I say, absolutely fantastic, can't recommend enough. The food was excellent, I had Chicken Foo Yung, the best I've tasted, my husband had Chicken curry, he said it was fabulous, and our friend had Singapore vermicelli, and she said it was amazing, we had side order of chips, which I have to say were delicious....and a portion of curry sauce.A friend recommended Valley Wok to us, she said the portions were huge...and they really are...and I have a massive appetite!The best Chinese takeaway in Brighton, let alone Portslade.Will definitely be returning. We ordered online, and collected.The girl that served us was so incredibly efficient and lovely too.Thank you so much...it was perfect......you made our Tuesday night perfect. The person who commented that he had eaten in Hong Kong and Australia!!!!! This Chinese cuisine has been totally changed for westerners!!!! Chinese people don't eat the food they serve in takeaways!!!!! So, I would completely ignore their negative comments!! We've eaten all over the world!!!! Comparing a Chinese takeaway in Portslade to that would be ludicrous.Valley Wok you are doing an amazing job....we'll definitely be returning, and telling everyone how delicious our takeaway was.
so delicious loved the food so much i have ordered a few times and the delivery was extremely fast and the drivers are very friendly also came in for collection and was greeted by very welcoming staff which whom i believe were the owners so kind and friendly the food is really good if you like a Chinese cuisine and many vegetarian options to chose they also have fish and chips and a variety of english cuisines i highly recommend great service and gorgeous food 10/10
Rodcing ..
I love this so much I love the idea that you can do anything with it but you can only make it work for you if you're willing and you have to work hard ;today I ate some chicken breast for lunch.i love it when Latinas love you too.one day I saw a freaky figure in the kitchen he said that he was the best friend I could have.nope I love my mum.
Martina Gilli
I really appreciated how the staff went out of their way to cater to my vegan dietary requirements :) I got a big portion of mushroom rice and Malaysian satay tofu with veg. Super filling and I have some leftover!
sohail ali
Our favourite Chinese take a way for years. The food is good and friendly people.
Paul James
Used to be a good takeaway but unfortunately this has become one of the worst around, been ill from this one and won’t ever return
Waited over an hour and a half for delivery. Phoned 3 times, was told it was on it’s way each time. I am approx 5 mins away by car…..they just gave standard response. It only turned up when threatened to cancel order. Food was bland, one dish was so salty it was inedible. First and last time using this place. Avoid.
Food arrived quickly and hot. But it was pretty bland. The satay sauce is very sweet and lacking depth, plus at £3.50 for the mediocre pot, it was a bit of a rip off. The Hu Nan wasn't spicy either and the sauces across the board seemed thin and lacking in flavour. The onion/beansprout chow mein was nice, as were the chips. I only ordered as my local was closed today. But sadly won't be returning.
Food was good and large portions too , highly
Just had delivery after waiting for over an hour.Food was warm so had to use microwave.Called and told them, got offered 10% discount off next order.I will not be ordering again.Chicken balls were soggy, fried rice was stodgy and not fried.Noodles very salty.
Dreadful service. Hour and a half waiting for food to be delivered. When it did turn up 1 item was missing so called and was told it would be delivered immediately. Arrived 25minutes later after we had eaten rest of meal! Not the first time this has happened.Asked that the owner call me and he has not
Of three orders I've had with this takeaway, twice the order was not fulfilled, I will not be using this takeaway again, they failed to put drinks in with the order, I was warned about this takeaway, I should've listened, don't bother with
Awful service. Ordered first time this weekend and one item missing. Told would look into and call back , but we would have to prove non-receipt. No call back received . How do you prove non-receipt. Very rude and will not be using again ever.Now had a response from this establishment who advised I was wrong as every bag is double checked before delivery. I find this unbelievable service and why would I lie about this.I have had a further response and was advised they do replace missing items. This is not the case here as they refused to replace it and basically said I was in the wrong.If they had of replaced it, i would not be posting a review like this.
Tried Valley Wok for the first time on a Tuesday night when our regular Chinese was closed. Bit of a gamble as my husband is very particular about his chicken curry.Everything was superb!I like a good selection of nice vegetables in my dishes and they didn't dissappoint. Fresh, lovely veg throughout. I had special foo yung with vegetarian Singapore noodles. Delicious! Hubby had his usual chicken curry and loved it. So much so that he wants this one next time. And I can't wait to work my way through the rest of their menu!They had no issue with swapping out the free prawn crackers (we never eat them) for a satay sauce and we even got a surprise free pudding of banana fritters with a lovely hand written note welcoming us as new customers!Highly recommended and sadly for our regular one, we will be switching to Valley Wok. Good work guys!
The BEST chinese!!!!Great priceExtremely fast serviceGreat customer serviceAlways enjoy xx
First time visit to Valley Wok....well, what can I say, absolutely fantastic, can't recommend enough. The food was excellent, I had Chicken Foo Yung, the best I've tasted, my husband had Chicken curry, he said it was fabulous, and our friend had Singapore vermicelli, and she said it was amazing, we had side order of chips, which I have to say were delicious....and a portion of curry sauce.A friend recommended Valley Wok to us, she said the portions were huge...and they really are...and I have a massive appetite!The best Chinese takeaway in Brighton, let alone Portslade.Will definitely be returning. We ordered online, and collected.The girl that served us was so incredibly efficient and lovely too.Thank you so much...it was perfect......you made our Tuesday night perfect. The person who commented that he had eaten in Hong Kong and Australia!!!!! This Chinese cuisine has been totally changed for westerners!!!! Chinese people don't eat the food they serve in takeaways!!!!! So, I would completely ignore their negative comments!! We've eaten all over the world!!!! Comparing a Chinese takeaway in Portslade to that would be ludicrous.Valley Wok you are doing an amazing job....we'll definitely be returning, and telling everyone how delicious our takeaway was.
Restaurantji Recommends
so delicious loved the food so much i have ordered a few times and the delivery was extremely fast and the drivers are very friendly also came in for collection and was greeted by very welcoming staff which whom i believe were the owners so kind and friendly the food is really good if you like a Chinese cuisine and many vegetarian options to chose they also have fish and chips and a variety of english cuisines i highly recommend great service and gorgeous food 10/10
I love this so much I love the idea that you can do anything with it but you can only make it work for you if you're willing and you have to work hard ;today I ate some chicken breast for lunch.i love it when Latinas love you too.one day I saw a freaky figure in the kitchen he said that he was the best friend I could have.nope I love my mum.
I really appreciated how the staff went out of their way to cater to my vegan dietary requirements :) I got a big portion of mushroom rice and Malaysian satay tofu with veg. Super filling and I have some leftover!
Our favourite Chinese take a way for years. The food is good and friendly people.
Used to be a good takeaway but unfortunately this has become one of the worst around, been ill from this one and won’t ever return