Lan Naa Thai

131 High Street, Epping

Recent Reviews

Joanne Taylor

rude management!!!!!! very rude manager, swearing at my child, grabbing items of personal belongings definitely will not ever be recommending this awful place to anyone!!!

Tania Pearce

Delicious food and nice service ?

Catherine Evans

Yum! We are vegan and there are options for us! We usually have the red Thai curry and spring rolls. We have eaten in and got takeaway many times.

KateandNeil53

The service totally let this restaurant down. No-one was rude but we were just forgotten really. Had to wait at least 20 minutes before we could even order a drink. There are few Thai restaurants around and this one was badly let down not by its food which was nothing special but worth another visit however the service was totally lacking and has meant that we won’t be returning. They obviously had more orders than they could cope with (even through the restaurant wasn’t full) and according to the waitress it is often this busy so either don’t take in so many or get more staff as if they’re not careful they will have no customers left.

A P

I've never actually eaten in there, but whenever I've had a food delivery it's always been fresh and tasted beautiful

Ruby Turnham

served by an amazing waitress called lucy, impeccable service and very friendly!

Marguerite Pritchard

Great service delicious food

Mark Hampson

Excellent food, reasonably priced, nice restaurant. Would recommend.

Erich Jeffrey

Food was delicious but waiting time was a bit long.

Karen K

Ate here for the first time tonight. One of us was a vegetarian. The waiter (manager/owner?) didn’t know what was vegetarian and what wasn’t from his own menu. Couldn’t tell us whether the prawn crackers were ok for a vegetarian to eat. Waiter and waitress were young (nothing wrong with that), new (ditto) and untrained (not ok). Were given our bill after our starter (obviously not for us!). Cutlery was plonked down on the table and held by the bit that goes in your mouth. Not cool. Eventually the food arrived. Was tasty but more sauce than substance in the meat dishes. Asked for our bill. Was given someone else’s. Eventually got ours. Shocked to see that they had charged us £27.50 for 5 glasses of soda water. That’s more than a bottle of wine! Owner didn’t think there was anything wrong with that. It boiled down to 10 glasses of individual tiny little soda water mixer bottles that they had poured into our glasses at the bar to make a pint each. We hadn’t been told that they would do this. A soda and lime in a bar or restaurant is normally £3 or less. We argued that if they were going to do this then they should tell the customer that if you order a glass of soda you should actually be prepared to pay for three drinks in one glass. Absolutely outrageous. Eventually after some arguing the manager took some money off the bill. But unfortunately the damage was done. The organisation was awful. The manager was running around without seeming to do anything effective. The young waiter and waitress were pleasant but clueless. We will not be back. This restaurant needs a new team to manage it.

Hampo1964

Lovely restaurant nicely decorated. The food was fantastic. It was cooked freshly so we had a little bit of a wait, but worth waiting for. Food was full of flavour and quality ingredients used, decent sized portions. The prices are reasonable. Would recommend.

Steven Sher

Previously reviewed this as 4 stars but after most recent visit trying to decide on a 3 or 2 start rating for this visit.We have eaten here a number of times over the years but this is the first time since going into first lockdown and the first time we have ordered meat dishes.The restaurant was clean and felt peaceful although we were one of two couples and eventually the only one from about 20h30. Our waitress was very friendly.Ordered the chicken satay which was sent back as the chicken was very over cooked... literally like shoe leather.We then ordered the Pad Thai and Pad Khee Mol, both with beef. Initial impression was very positive as you can see in the photos as the dishes were colourful and well presented.The noodles and vegetables were both cooked perfectly and were very tasty. However, the beef was also very overcooked and very tough...it was basically just grey leather once you were able to cut it open.In summary, this is the first bad meal we have had here and the common denominator was the meat (chicken and beef). My wife and I both had the feeling that the meats were precooked and then microwaved to death for a second time. This is of course unsubstantiated (the microwaving part not the cooked to a second death part!).When we go back, we will stick to the vegetable options as those have always been very good.The portions were a good size so, if the entire dish is edible, would offer reasonable VFM.We decided not to stay for dessert and the chicken satay was taken off the bill. Our dog ate the beef when we got home.

Anna Wallbank

Very nice food. Nice atmosphere. Will be coming back.

Steven S

Previously reviewed this as 4 stars but after most recent visit trying to decide on a 3 or 2 start rating for this visit. We have eaten here a number of times over the years but this is the first time since going into first lockdown and the first time we have ordered meat dishes. The restaurant was clean and felt peaceful although we were one of two couples and eventually the only one from about 20h30. Our waitress was very friendly. Ordered the chicken satay which was sent back as the chicken was very over cooked... literally like shoe leather. We then ordered the Pad Thai and Pad Khee Mol, both with beef. Initial impression was very positive as you can see in the photos as the dishes were colourful and well presented. The noodles and vegetables were both cooked perfectly and were very tasty. However, the beef was also very overcooked and very tough...it was basically just grey leather once you were able to cut it open. In summary, this is the first bad meal we have had here and the common denominator was the meat (chicken and beef). My wife and I both had the feeling that the meats were precooked and then microwaved to death for a second time. This is of course unsubstantiated (the microwaving part not the cooked to a second death part!). When we go back, we will stick to the vegetable options as those have always been very good.The portions were a good size so, if the entire dish is edible, would offer reasonable VFM. We decided not to stay for dessert and the chicken satay was taken off the bill. Our dog ate the beef when we got home.

Salvatore Zaffuto

Best Thai food in the area. The staff are so accommodating, polite and attentive. I cannot rate this restaurant highly enough. Fabulous!

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