This restaurant is a favourite, but tonight I was disappointed as your website said the restaurant open from 5.00, so I drove in from Loughton, but found at 5.30 it remained in darkness and closed. Weary. Had to use New China for a takeaway which was very nice. Also, our favourite waitress had been ‘moved on’? Such a shame.
Caroline Taylor
Used to be a great Chinese - not no more won’t be using again- tonight’s food was not edible and was put in the bin - very
Peter Duplock
Said delivery would be 45 mins. No sign of food after 2 hours. Appalling service.
Francesca F
The food was very nice and it had very lovely service with perfectly cooked and tasty food, overall it was great.
Ed M
Rude on the phone. Was short and aggressive. I get that they are busy but no excess for that. Won’t be ordering from here again.
K Ar
delicious, homemade, not
Jacqueline Preston
Lovely little restaurant with excellent food. Went for my birthday and staff couldn’t have been nicer.Kid-friendliness: We brought a 5 year old with us. Staff were great kind and engaging with her.
Maria Canagon
I ordered chicken satays and specifically said no peanut sauce as my son has a nut allergy and ordered curry sauceInstead. They sent peanut sauce which I proceeded to pour over my sons rice andNoodles! This is the second time this has happened with them ??
Mark Power
I just had what I think was a perfect Dinner from the Swan Restaurant. Everything was spot onI had Egg fried RiceChicken ChowmeinSingapore NoodlesSweet & Sour Chicken Hong King Style.Perfect
gemmac689
Great service, lovey food and will defo be back! We booked on Friday for a last minute meal for 8 people and the food was delish and service great
This was a take away looked at the menu on line which isn't a reflection of the prices at all our bill was 12 pound more on 4 dishes then the food was predicted 40 minutes but came in 14 minutes can't possibly have been cooked fresh too scared to eat it
Leon Mclean
This restaurant kept me waiting for my delivery of food from 20:36 until 22:00 and still no delivery!I called at 21:36 they told me the driver is on the way.I called again at 22:00 and they said the kitchen is closed and the driver has gone home. Why let me wait 1 hour and 24 minutes? I could have ordered from somewhere else.Now I will go to sleep without dinner, thanks.It goes without saying I won't be ordering from here again. Terrible terrible service.
Donna Fenwick
Nice food but check your bill. I was charged 10 pound over on my bill. But didn't realise until I got home.
Mi Anthony
If I could vote 0 stars I would and I’ll leave the worst till last in this review..The menu’s were sticky and would make squelching noises as you turned the pages, we ordered a bottle of Sauvignon Blanc and received Pinot Grigio, the waiter kept our change and we had to ask the manager for it back (we would’ve tipped if they gave us the change back!) and last but definitely not least.. I have been unwell with food poisoning for 2 days now!! Do not eat here whatsoever. Even if it’s the last restaurant open, go hungry. I have been up all night being sick and unable to eat anything since my dinner here!!
Ollie Rosen
Fantastic takeaway and first time ordering from the Swan. Will be returning sooner rather than later ?
This restaurant is a favourite, but tonight I was disappointed as your website said the restaurant open from 5.00, so I drove in from Loughton, but found at 5.30 it remained in darkness and closed. Weary. Had to use New China for a takeaway which was very nice. Also, our favourite waitress had been ‘moved on’? Such a shame.
Used to be a great Chinese - not no more won’t be using again- tonight’s food was not edible and was put in the bin - very
Said delivery would be 45 mins. No sign of food after 2 hours. Appalling service.
The food was very nice and it had very lovely service with perfectly cooked and tasty food, overall it was great.
Rude on the phone. Was short and aggressive. I get that they are busy but no excess for that. Won’t be ordering from here again.
delicious, homemade, not
Lovely little restaurant with excellent food. Went for my birthday and staff couldn’t have been nicer.Kid-friendliness: We brought a 5 year old with us. Staff were great kind and engaging with her.
I ordered chicken satays and specifically said no peanut sauce as my son has a nut allergy and ordered curry sauceInstead. They sent peanut sauce which I proceeded to pour over my sons rice andNoodles! This is the second time this has happened with them ??
I just had what I think was a perfect Dinner from the Swan Restaurant. Everything was spot onI had Egg fried RiceChicken ChowmeinSingapore NoodlesSweet & Sour Chicken Hong King Style.Perfect
Great service, lovey food and will defo be back! We booked on Friday for a last minute meal for 8 people and the food was delish and service great
Restaurantji Recommends
This was a take away looked at the menu on line which isn't a reflection of the prices at all our bill was 12 pound more on 4 dishes then the food was predicted 40 minutes but came in 14 minutes can't possibly have been cooked fresh too scared to eat it
This restaurant kept me waiting for my delivery of food from 20:36 until 22:00 and still no delivery!I called at 21:36 they told me the driver is on the way.I called again at 22:00 and they said the kitchen is closed and the driver has gone home. Why let me wait 1 hour and 24 minutes? I could have ordered from somewhere else.Now I will go to sleep without dinner, thanks.It goes without saying I won't be ordering from here again. Terrible terrible service.
Nice food but check your bill. I was charged 10 pound over on my bill. But didn't realise until I got home.
If I could vote 0 stars I would and I’ll leave the worst till last in this review..The menu’s were sticky and would make squelching noises as you turned the pages, we ordered a bottle of Sauvignon Blanc and received Pinot Grigio, the waiter kept our change and we had to ask the manager for it back (we would’ve tipped if they gave us the change back!) and last but definitely not least.. I have been unwell with food poisoning for 2 days now!! Do not eat here whatsoever. Even if it’s the last restaurant open, go hungry. I have been up all night being sick and unable to eat anything since my dinner here!!
Fantastic takeaway and first time ordering from the Swan. Will be returning sooner rather than later ?