The Swan

73 High Street, Epping
01992 572324

Recent Reviews

J W

Ordered a huge amount of Chinese, different varieties. i’m shocked, the food was absolutely tasteless, bland and no seasoning whatsoever. the fried rice was mushy with no taste, the ribs were bland. i was trying this restaurant and chose it due to the reviews. However it is not an outline of quality Chinese food in my opinion. Just a waste of money

Wag Smith

Amazing food, simply the best! I had actually forgotten how good it was. 5 star service from the loveliest waitress and waiter. What’s not to like??? See you next week!

Dylan Williams

The best food in the area, and the service is 10/10 and will never disappoint. Been coming here for months and has never disappointed.

Albie Thomas Paris (ATP02)

The best Chinese money can buy .. the service is absolutely amazing and the food is to die for.. can’t praise these guys enough 10/10 .. We especially love the waitresses who bend over backwards for us.

Carl Williamson

Went to eat at this restaurant tonight for the first time and the food was amazing!The best singapore noodles we've ever had!The staff are very friendly and make you feel very welcome! Will definitely come back.Thank you.

Tom A

Overall it was ok. Service was a bit all over the place. The food tasted good and reasonably priced for two people.

Xtine W

Authentic Chinese restaurant. Delicious hot sour soup and sweet sour chicken. Boss Mike is professional and super friendly. Will definitely go again!

Hannah Knowles

Used to for years used to be good, lately hit and a miss but after my last experience never again guy was blunt and rude over the phone and encouraged me to order more despite me ordering the same stuff in the past and haven’t had a problem but couldn’t explain that to him as he was constantly saying over and over again ‘you need to order more, have you decided yet’ till I add another item then call ended while he mumbled what it cost. 10-15 minute later I get a call to say he made a mistake and I had to pay around the £35 mark can’t remember exact amount but I asked if I could go back to original order as i didn’t want the extra he wasn’t happy about that but after going backwards and forwards he agreed to take it off the bill. When the food came I was quite upset as the noodles were bland both portions and the chicken ball was pink but lucky the spring rolls were good and the extra spring rolls I cancelled due to their error they put in as a sign of good will. Lucky they did as that was the only thing I could eat as was cooked properly. Hence never again I loved the spring rolls but Everything else was bad and have had a few occasions where this has happened e.g. items missing, cold, undercooked, dry, hardly any meat on duck so much has gone wrong over the last few years so I have decided to not have the disappointment of looking at something I can’t eat yet pay for. ?

ruthie_toothy

We had an excellent meal at the Swan. A group of 6, we were seated at a lovely round table which is always nice. The staff could not have been friendlier or more attentive. We had three courses, plenty of drinks and bill was round £220. The food was excellent, in large portions and above all tasty. Mixed starters and duck were amazing especially. We look forward to coming back.

Sharon Court

Wunton soup, salt and pepp squid, sp fried rice, beef in black bean and oak Choi garlic sauce. £36!! I reasoned if it was great would be worth it. It so wasn’t. Squid tasteless with thick batter. Like a dried deep fried flip flip. Park choi watery and stingy. Rice worse than you would get in a supermarket meal deal. No love in food.. no care.. wouldn’t have paid a tenner for this. Wont order again

289dalh

I’ve been eating in this restaurant for over 20 years the food and service are always excellent and I highly recommended this restaurant for sit in or takeaways

SGWBaker

The food was delicious and the service excellent. We always use this restaurant for its take away service but it was good to dine in.

Dempsie Giles

The swan was my local Chinese, both take away and dine in. The food used to be amazing and so did the service, unfortunately this has changed not for the better. The take away always seemed to get colder and colder each time and always forgetting the curry sauce (asking me to remind them and they will give me it for free next time - what good is that, when they keep forgetting?), then we decided to dine in even though every single time we had dined in we would get over charged on the bill. When we dined in there was a young girl )known to the restaurant) sat in the restaurant who came up to our table and started eating food off of our table (this girl I think had autism so it was not her fault and her father kept going behind into the kitchen as he knew the staff) this was a very uncomfortable experience which resulted in us leaving the restaurant as the staff just watched this happen and we did ask the girl politely to return to her table. We then requested the bill from the waitress who had sat and watched this happen presented us with a bill in Chinese, I requested this in English as this seemed very expensive considering we did not have alcohol, once we received this we were charged for 4 additional cokes at £5 each. I told the waitress this was incorrect and she was quick to tell me her calculator was broken (which funnily enough it was broken the last time I went in there and they tried charging me for 3 bottles of Prosecco when only ordering 1).Such a shame as the swan used to be amazing, but has gone downhill massively. They are very over priced, the service is so poor and to top it all off they love to over charge you hoping you don’t notice - I think they forget who their regular customers are or just assume you are stupid.Not spending anymore of my money in this place and will be going to May in Epping as there Food is lovely and not as over priced as the swan. They seem to treat their customers better when you dine in also and don’t try to push their luck with over charging you for food and drinks you did not have.

DayTrip09695564600

The swan was my local Chinese, both take away and dine in. The food used to be amazing and so did the service, unfortunately this has changed not for the better. The take away always seemed to get colder and colder each time and always forgetting the curry sauce (asking me to remind them and they will give me it for free next time - what good is that, when they keep forgetting?), then we decided to dine in even though every single time we had dined in we would get over charged on the bill. When we dined in there was a young girl )known to the restaurant) sat in the restaurant who came up to our table and started eating food off of our table (this girl I think had autism so it was not her fault and her father kept going behind into the kitchen as he knew the staff) this was a very uncomfortable experience which resulted in us leaving the restaurant as the staff just watched this happen and we did ask the girl politely to return to her table. We then requested the bill from the waitress who had sat and watched this happen presented us with a bill in Chinese, I requested this in English as this seemed very expensive considering we did not have alcohol, once we received this we were charged for 4 additional cokes at £5 each. I told the waitress this was incorrect and she was quick to tell me her calculator was broken (which funnily enough it was broken the last time I went in there and they tried charging me for 3 bottles of Prosecco when only ordering 1). Such a shame as the swan used to be amazing, but has gone downhill massively. They are very over priced, the service is so poor and to top it all off they love to over charge you hoping you don’t notice - I think they forget who their regular customers are or just assume you are stupid. Not spending anymore of my money in this place and will be going to May in Epping as there Food is lovely and not as over priced as the swan. They seem to treat their customers better when you dine in also and don’t try to push their luck with over charging you for food and drinks you did not have.

Barbara C

Had takeaway from here a few times recently and has always been very nice, but tonight we ordered a Szuchan lamb dish, fatty didn’t eat it, and 1/4 of duck was hard dry and not ediable. The other food was all fine so hopefully it was a one off.

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