I purchased 4 cookie cupcakes and a raisin and oat cookie. When I got home the cookie cupcakes were stuck in the box and halved when removing them. They tasted awful, the cookie tasted off. I purchase these all the time. Was disappointed today.
Mitchell Mitchell
Hollie fit me in last minute to make a birthday speacil really appreciate the help
David Doughty
Very happy with the service by Joanne at your store. A very helpful and friendly member if staff and a credit to your team. Will definitely be returning.
Summer Houlder
Sasha and Holly are a credit to Millies Cookies. Sasha provides excellent customer service and is very kind and approachable. Holly is an artistic genius and brought my ideas to life - her icing skills are amazing. They are a dream team.Many thanks both!
Laura Smith
James and Sasha served us today. Absolutely amazing service. Sasha iced an amazing new home cookie for me. It was done so lovely. I’m over the moon with it. Lovely people!
Jessica Spice
Today I visited the Millies cookie store in Lakeside (the one near primark) around 3 o’clock, and was utterly disgusted at what I saw. The two young ladies working on the counter were fantastic but they were completely over worked and swamped with customers. I saw people walking away they weren’t able to be served as it was so busy. The two girls couldn’t be nicer, they were incredibly apologetic and very friendly but ultimately I still couldn’t get my large cookie made because it was so busy. I want to stress that this was not the young ladies fault at the front desk they were fantastic and the lady with dark hair and tattoos (gothic looking) could not of been more helpful, however this comes down to poor management and not managing your staff correctly. Utterly disgusting from the management. I won’t be back.
Charlie
Sasha made a lovely cookie, with an amazing hornby logo on it for my autistic brother. He is a train enthusiast and LOVED her work!!
Leeanne Bryant
Made my boy a 13yr old basketball ball giant cookie looks amazing thanks SHA ? ?
Theo Christianou
Morgan is an amazing person. I traveled all the way from north london to come get a giant cookie last minute. Without hesitation Morgan has told me give me ten minutes xxxx after a long day's work and getting ready to close she didn't refuse me. I'm ever so grateful as it's my partners big day tomorrow and she saved the day with her kindness amazingness and fantastic customer service. I'm ever so grateful for her and so should the Company he hecayse she's a greater asset. Morgan thank you so much xxxxx
Vijitha Rasalingam
I love Millie's Cookies. Even my parents from Denmark always ask me to get cookies, when we go visit them.I usually go to the shop at Lakeside shopping centre and 90% of the visits, I'm served by Jordan. Everyone are always nice and help you out if you are stuck on what to get. I give 5 stars
I purchased 4 cookie cupcakes and a raisin and oat cookie. When I got home the cookie cupcakes were stuck in the box and halved when removing them. They tasted awful, the cookie tasted off. I purchase these all the time. Was disappointed today.
Hollie fit me in last minute to make a birthday speacil really appreciate the help
Very happy with the service by Joanne at your store. A very helpful and friendly member if staff and a credit to your team. Will definitely be returning.
Sasha and Holly are a credit to Millies Cookies. Sasha provides excellent customer service and is very kind and approachable. Holly is an artistic genius and brought my ideas to life - her icing skills are amazing. They are a dream team.Many thanks both!
James and Sasha served us today. Absolutely amazing service. Sasha iced an amazing new home cookie for me. It was done so lovely. I’m over the moon with it. Lovely people!
Today I visited the Millies cookie store in Lakeside (the one near primark) around 3 o’clock, and was utterly disgusted at what I saw. The two young ladies working on the counter were fantastic but they were completely over worked and swamped with customers. I saw people walking away they weren’t able to be served as it was so busy. The two girls couldn’t be nicer, they were incredibly apologetic and very friendly but ultimately I still couldn’t get my large cookie made because it was so busy. I want to stress that this was not the young ladies fault at the front desk they were fantastic and the lady with dark hair and tattoos (gothic looking) could not of been more helpful, however this comes down to poor management and not managing your staff correctly. Utterly disgusting from the management. I won’t be back.
Sasha made a lovely cookie, with an amazing hornby logo on it for my autistic brother. He is a train enthusiast and LOVED her work!!
Made my boy a 13yr old basketball ball giant cookie looks amazing thanks SHA ? ?
Morgan is an amazing person. I traveled all the way from north london to come get a giant cookie last minute. Without hesitation Morgan has told me give me ten minutes xxxx after a long day's work and getting ready to close she didn't refuse me. I'm ever so grateful as it's my partners big day tomorrow and she saved the day with her kindness amazingness and fantastic customer service. I'm ever so grateful for her and so should the Company he hecayse she's a greater asset. Morgan thank you so much xxxxx
I love Millie's Cookies. Even my parents from Denmark always ask me to get cookies, when we go visit them.I usually go to the shop at Lakeside shopping centre and 90% of the visits, I'm served by Jordan. Everyone are always nice and help you out if you are stuck on what to get. I give 5 stars
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really great service provided by the staff , really happy with how efficient they dealt with my order, definitely will return.
Shannon, and Hollie were amazing, really efficient service and very friendly, can’t praise them enough.
Teonne was lovely and so helpful great service and super fast! Amazing!
The cookie is great thanks sasha
Polite staff especially Jordan got my giant cookie done super quick