This ill-mannered waiter with glasses and darkish blonde hair, made a cappuccino instead of a mocha. He insisted that it’s a mocha, but how would he know unless he tasted it? He doesn’t know, only I would. He was rude, his tone was rude. Should know how to treat a customer and speak in a more respectful way. Put me off coming here! Is that how Caffè Nero treats its customers?? Customers are always right, get your staff trained on that please. Pinhead.
FIL M
The cafe was busy but very clean and neat. Staff were friendly. Main disappointment some of the items wanted they did not have in stock imagine due to busy period in lead up to Christmas.
Amina's House
Rude, slow but great
Jason Acres
Best coffee shop at lakeside
Shaun Newton
Waiting for the new M&S to open I got a bacon roll.
James norris
Packed out... Not enough
sharon stone
Such a busy shop. But only 2 staff serving. This also is a problem with cleaning and clearing the tables. The que was out the door way, and one woman only had a water to pay for.
Angie Dines
Surprised that the price of the coffee was 35p more expensive than in my local Nero.
Chris Corrigan
Limited range of excellent food and great, hand-made tea and coffee by the baristas.
Neal “Jabberwocky” Gibbs
Service is exceptional and the food is good. The coffee is the best in
Best coffee and now discovered apricot croissant. Delicious ?
Ann Bennett
The server was miserable, and the place needed a good clean.The seats were dirty, and there was dust laying about. He kept touching his hair and face, which you dont do unless you wash your hands, which he wasn't doing.The other server seemed to be working harder than the other one.I normally go there, and I might not if I see that server there.A smile goes a long way.
Rob Boardman
Very clean and well maintained, staff were friendly and very helpful. Lots of sitting available, even though it was quite full
This ill-mannered waiter with glasses and darkish blonde hair, made a cappuccino instead of a mocha. He insisted that it’s a mocha, but how would he know unless he tasted it? He doesn’t know, only I would. He was rude, his tone was rude. Should know how to treat a customer and speak in a more respectful way. Put me off coming here! Is that how Caffè Nero treats its customers?? Customers are always right, get your staff trained on that please. Pinhead.
The cafe was busy but very clean and neat. Staff were friendly. Main disappointment some of the items wanted they did not have in stock imagine due to busy period in lead up to Christmas.
Rude, slow but great
Best coffee shop at lakeside
Waiting for the new M&S to open I got a bacon roll.
Packed out... Not enough
Such a busy shop. But only 2 staff serving. This also is a problem with cleaning and clearing the tables. The que was out the door way, and one woman only had a water to pay for.
Surprised that the price of the coffee was 35p more expensive than in my local Nero.
Limited range of excellent food and great, hand-made tea and coffee by the baristas.
Service is exceptional and the food is good. The coffee is the best in
Restaurantji Recommends
Overpriced, staff abrupt and not very clean
Best coffee and now discovered apricot croissant. Delicious ?
The server was miserable, and the place needed a good clean.The seats were dirty, and there was dust laying about. He kept touching his hair and face, which you dont do unless you wash your hands, which he wasn't doing.The other server seemed to be working harder than the other one.I normally go there, and I might not if I see that server there.A smile goes a long way.
Very clean and well maintained, staff were friendly and very helpful. Lots of sitting available, even though it was quite full
Quality food & beverage every time