Costa Coffee

4A, Lakeside Retail Park, Grays
01708862368

Recent Reviews

NatashaO4

Quick service, helpful and friendly baristas. Literally the nicest three staff serving I have ever met at a Costa. Friendly, helpful, suggested options beyond what is normally on the menu and looked so happy to be doing their jobs. Thank you for making me and my daughter smile!

Google user

10 minutes before closure, my (pregnant) wife was sat at a table and they literally took it away without saying a word. Fair enough you wanna clear up \\u0026 close, but don't take your customers table away from them during business hours, pretty bad service.

Lewis Anderson

10 minutes before closure, my (pregnant) wife was sat at a table and they literally took it away without saying a word. Fair enough you wanna clear up & close, but don't take your customers table away from them during business hours, pretty bad service.

Ian Nock

Excellent coffee on the go. Very helpful staff

Miles Tigerfox

As like all Costa store comfy well thought out area and space little expensive but good for a treat

Jayme

Coffee was tastless and not made properlyCustomer service non existent

Peter B

Not only did they have two serving with waiting time of 20 mins, the lady finally came to serve, missed me and served the lady behind. She then was passed off because they lady told her it was my order first. I was given the coffee said thanks and got shouted at as it was the law I had a lid. I said it's fine I am sitting hear. I then got shouted at I was rude, then when I said she was , told to shut my mouth. Plenty of other coffee shops, with better service, nicer staff and better coffee

Alan Kumrou

Excellent service, didn't wait long to be served, although they were very busy.

Tasha Dale

Friendly welcoming staff, great coffee! What more could you want?Parking: Lakeside retail park has plenty of free parking spacesWheelchair accessibility: No steps to entrance

Michael B

The staff would not except costa own point for a coffee , telling me the system is down but all the tills are working. They could see the points on my phone but still refuse to take them

Boomish

Very expensive food £19 for this lot, but nice large coffee, staff seem nice.

fionasN2823KY

You need to change the times that you’re open on Google. It says you open at 8 am on Monday but when you get to the shop it says 11.

Dave Smith

Went here yesterday, young girl behind the counter said she could not take my costa card as i was buying crisps and cakes, i thought this must be a new rule. Went to a different Costa today to be told i was given incorrect information yesterday and costa cards can be used for any purchase.

Michael Smith

Good service great coffee I love the place. Still need a bit more space to move around comfortably..but it's a nice little place

Bee

The staff are so lovely and polite. I made a mistake when I ordered (I wanted iced instead of hot) and the woman kindly rectified it. Tasted so good and wasn’t afraid to ask to clarify what milk I wanted (which I really appreciated).Also in 30deg weather the air con is 10/10!!

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