Millie’s Cookies Lakeside

Unit 59a W Thurrock Way, West Thurrock, Grays
01708 890122

Recent Reviews

Robert Fennings

Hollie is fantastic has been doing my family’s cookies for years

Google user

Thank you to Hollie who made my Tiana obsessed daughter so happy on her birthday! I am so impressed by how this turned out. Hollie is extremely talented. The process was easy and we were able to pick up on our preferred day. The cookie tastes amazing too, will definitely be ordering from here again.

Melissa Morgan

Thank you to Hollie who made my Tiana obsessed daughter so happy on her birthday! I am so impressed by how this turned out. Hollie is extremely talented. The process was easy and we were able to pick up on our preferred day. The cookie tastes amazing too, will definitely be ordering from here again.

Laura Goodridge

Friendly staff, very accommodating, the till froze but that was not the staffs fault. They handled it professionally and as fast as possible. The woman with the blone dread locks served me and she was wonderful

Kiya Weekes

Hi I bought a cookie on the stick and 20 mini cookies, there was 3 hairs on 3 different cookies I also have videos as proof

hannah good

Such a lovely person behind the counter so cheerful and when we got out to good to go he saw one was under filled and gave us a more full packet I don’t know his name but thank you for being so kind

Lucy Owen

I was served by a lovely young lady with dreadlocks, she was able to make a birthday giant at last minute for my boyfriend. Excellent service and very skilled artist

honeypotter1

Hollie did a fantastic job of doing this from a picture on my phone; all in an hour! Thanks to Lorraine for the great customer service. Would definitely use again. Thank you

Adam A

The female staff who served us today at 12 pm (4/06/23) in lakeside was extremely rude and unprofessional.We told her we were unhappy with the date on the cookie being one sided and she showed us so much attitude. She rolled her eyes at us and walked off when we raised our concerns, and didn’t bother to ask us if we were happy with the cookie. The manager of the lakeside branch needs to really re-train their staff and get them to read their job description because this lady was clearly unhappy with working there, as she lacks BASIC customer service. Will definitely not come back to order anymore cookies from them if the staff are not keen to amend the suggestions we as CUSTOMERS have. Even if the concerns we had couldn’t be met she could have been nice about it - which she was not.

Caroline R

Eleri was really polite and professional. She did the best yummy cookies and a fantastic job on my Dora the explore cookie I ordered!Will defiantly be returning!

Callum Verey

Extremely lovely blonde teenage staff! She Was very helpful, was even be bothered to ask if we wanted a bag or our receipt. Will always go back to this Millies cookies everytime! THANK YOU

lilly gardener

Got some cookies today and absolutely amazing worker Hollie doing amazing on her own ☺️

Andy Good

Got a selection of cookies including a giant one however my husband was disappointed with his brownie cookie which disappeared in 3 bites

Marissa Murphy

Extremely rude blonde teenage staff! She Was very unhelpful, couldn't even be bothered to ask if we wanted a bag or our receipt. Will never go back to this Millies cookies again!

Caz

Hollie and Emmanuel were very helpful when ordering my giant cookie.

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