This use to be my favourite papas thought I'd stop off and get one tonight wow what a disappointment that was, they must be running out of sauce because it was like water, said no ham it was over loaded with barely any pepperoni and sausage/beef on it so wet you pulled a slice and the whole lot fell off the base... And the XXL clearly ain't a XXL anymore the box never use to fit in my oven the box is now the size of a normal large...
Megan Windeler
The most shocking place ever! Order got dispatched at 815 didn’t get here till 910 food was stone cold! And was missing some of my order called up and said it would be on its way as they can’t refund me! Hour later still waiting! I’ll be calling tomorrow and asking to talk to the manager I’m so angry!
Billy B
Ordered a pizza at 6pm.No pizza by 7.30pm. Called the store and told they were short of drivers. Food finally arrived 2 hours later and was cold. Won’t be ordering again.
Bear Hugs and Collectable Treasure
Great service. Ordered a vegan pizza this evening which was really tasty, delivery arrived quickly, driver was friendly. Highly
Lazar Rakovic
Very shy with the toppings, not near as good as before or in other locations. Super expensive and overrated.
Dave Hart
I hadn’t ordered from papa johns for a while so thought I’d treat myself. I really wished I hadn’t thought. The pizza and garlic bread was burnt, toppings on the pizza charred black on the edges and despite being clearly overlooked was cold. To top it off the drink I also ordered was not what I received but at end of day I needed something to wash the burnt food down.
Louise Hope
If I could rate this no stars, I would. Disgusting dry burnt pizza. This is the 2nd time in a year we have had this and now both times it's cooked badly. Waste of money... Honestly avoid. Go to the other well known pizza places. Don't normally moan but was bad.
Alanna Lucia Rosina Sharman
After an hour and ten mins of waiting for it to arrive on a weds evening. It arrived with a long black hair embedded into the cheese. Gross. Never again. Rubbish service, rude staff over the phone.
Matthew Sinclair
Ordered a pizza, was emailed to say there’s a problem with the order and to call them (who checks their email on a Saturday night?) and then proceeded to ignore my phone calls.
Ordered because domino's cancelled their delivery presumably because of the England match. After 1.5 hours and no change of status, I called a total of 52 times for an update. Eventually got through to a friendly enough person who was apologetic but said it would be another 40 mins and then the call ended when I asked for a refund. I don't know if that was purposeful or not. Called a further 12 times before I got through again and managed a cancellation. The person was not able to tell me how long my refund would take. Cheese on toast now under the grill at 21 33....Ive worked in pizza places- I get it is busy-but plan your rota and don't accept orders you can't handle. If you do, get someone calling customers this was unacceptable.
Macy S
What a horrific experience I had last night! After waiting 2 hours for delivery with no update on the track and over 30 attempts at calling the store I was left with no choice but to travel down into store. Once I arrived there was already 8 customers in store that had to come out for the same reason! Phone ringing relentlessly with no one answering! Only one manager named ‘Jez/Jes’ and all staff were moving so slowly, brain dead and unbothered. After still waiting 25 minutes in store we finally got our food. NO APOLOGY from Jez/Jes and no complimentary food given even though male customers were given food around us for free. Also not tomention the HYGIENE! Awful! Rubbing faces and continuing to make pizza, meats and other toppings rubbing over all the bases. Was told we would receive our money without any receipt or proof given to us.. i’ll be returning to store if I do not receive this. Jez/Jes and his incompetent team need a thorough investigation after tonight! Absolutely appalling customer service. This was my last straw with this store and I will not be ordering again. I have had a pizza delivered folded in half and slow delivery times in the past. By looking at the other reviews Papa Johns really needs to look into the team who run this store! AVOID AT ALL COSTS!!
Ela Maran
Very bad service! Pizza was 2 hours late. They told me they would refund the money back and keep the pizzas. Still they haven’t refunded me the money. On the app they changed to delivered an hour earlier but it wasn’t. All lies! Avoid at all cost!!!!
Zachary T
Order was £50, arrived 2 hours late! After calling 13 times finally got someone to pick up the phone, they advised 2 minutes away, another 30 minutes later.
macys282000
What a horrific experience I had last night! After waiting 2 hours for delivery with no update on the track and over 30 attempts at calling the store I was left with no choice but to travel down into store. Once I arrived there was already 8 customers in store that had to come out for the same reason! Phone ringing relentlessly with no one answering! Only one manager named ‘Jez/Jes’ and all staff were moving so slowly, brain dead and unbothered. After still waiting 25 minutes in store we finally got our food. NO APOLOGY from Jez/Jes and no complimentary food given even though male customers were given food around us for free. Also not to mention the HYGIENE! Awful! Rubbing faces and continuing to make pizza, meats and other toppings rubbing over all the bases. Was told we would receive our money without any receipt or proof given to us.. i’ll be returning to store if I do not receive this. Jez/Jes and his incompetent team need a thorough investigation after tonight! Absolutely appalling customer service. This was my last straw with this store and I will not be ordering again. I have had a pizza delivered folded in half and slow delivery times in the past. By looking at the other reviews Papa Johns really needs to look into the team who run this store! AVOID AT ALL COSTS!!
My favourite pizza
This use to be my favourite papas thought I'd stop off and get one tonight wow what a disappointment that was, they must be running out of sauce because it was like water, said no ham it was over loaded with barely any pepperoni and sausage/beef on it so wet you pulled a slice and the whole lot fell off the base... And the XXL clearly ain't a XXL anymore the box never use to fit in my oven the box is now the size of a normal large...
The most shocking place ever! Order got dispatched at 815 didn’t get here till 910 food was stone cold! And was missing some of my order called up and said it would be on its way as they can’t refund me! Hour later still waiting! I’ll be calling tomorrow and asking to talk to the manager I’m so angry!
Ordered a pizza at 6pm.No pizza by 7.30pm. Called the store and told they were short of drivers. Food finally arrived 2 hours later and was cold. Won’t be ordering again.
Great service. Ordered a vegan pizza this evening which was really tasty, delivery arrived quickly, driver was friendly. Highly
Very shy with the toppings, not near as good as before or in other locations. Super expensive and overrated.
I hadn’t ordered from papa johns for a while so thought I’d treat myself. I really wished I hadn’t thought. The pizza and garlic bread was burnt, toppings on the pizza charred black on the edges and despite being clearly overlooked was cold. To top it off the drink I also ordered was not what I received but at end of day I needed something to wash the burnt food down.
If I could rate this no stars, I would. Disgusting dry burnt pizza. This is the 2nd time in a year we have had this and now both times it's cooked badly. Waste of money... Honestly avoid. Go to the other well known pizza places. Don't normally moan but was bad.
After an hour and ten mins of waiting for it to arrive on a weds evening. It arrived with a long black hair embedded into the cheese. Gross. Never again. Rubbish service, rude staff over the phone.
Ordered a pizza, was emailed to say there’s a problem with the order and to call them (who checks their email on a Saturday night?) and then proceeded to ignore my phone calls.
Restaurantji Recommends
Ordered because domino's cancelled their delivery presumably because of the England match. After 1.5 hours and no change of status, I called a total of 52 times for an update. Eventually got through to a friendly enough person who was apologetic but said it would be another 40 mins and then the call ended when I asked for a refund. I don't know if that was purposeful or not. Called a further 12 times before I got through again and managed a cancellation. The person was not able to tell me how long my refund would take. Cheese on toast now under the grill at 21 33....Ive worked in pizza places- I get it is busy-but plan your rota and don't accept orders you can't handle. If you do, get someone calling customers this was unacceptable.
What a horrific experience I had last night! After waiting 2 hours for delivery with no update on the track and over 30 attempts at calling the store I was left with no choice but to travel down into store. Once I arrived there was already 8 customers in store that had to come out for the same reason! Phone ringing relentlessly with no one answering! Only one manager named ‘Jez/Jes’ and all staff were moving so slowly, brain dead and unbothered. After still waiting 25 minutes in store we finally got our food. NO APOLOGY from Jez/Jes and no complimentary food given even though male customers were given food around us for free. Also not tomention the HYGIENE! Awful! Rubbing faces and continuing to make pizza, meats and other toppings rubbing over all the bases. Was told we would receive our money without any receipt or proof given to us.. i’ll be returning to store if I do not receive this. Jez/Jes and his incompetent team need a thorough investigation after tonight! Absolutely appalling customer service. This was my last straw with this store and I will not be ordering again. I have had a pizza delivered folded in half and slow delivery times in the past. By looking at the other reviews Papa Johns really needs to look into the team who run this store! AVOID AT ALL COSTS!!
Very bad service! Pizza was 2 hours late. They told me they would refund the money back and keep the pizzas. Still they haven’t refunded me the money. On the app they changed to delivered an hour earlier but it wasn’t. All lies! Avoid at all cost!!!!
Order was £50, arrived 2 hours late! After calling 13 times finally got someone to pick up the phone, they advised 2 minutes away, another 30 minutes later.
What a horrific experience I had last night! After waiting 2 hours for delivery with no update on the track and over 30 attempts at calling the store I was left with no choice but to travel down into store. Once I arrived there was already 8 customers in store that had to come out for the same reason! Phone ringing relentlessly with no one answering! Only one manager named ‘Jez/Jes’ and all staff were moving so slowly, brain dead and unbothered. After still waiting 25 minutes in store we finally got our food. NO APOLOGY from Jez/Jes and no complimentary food given even though male customers were given food around us for free. Also not to mention the HYGIENE! Awful! Rubbing faces and continuing to make pizza, meats and other toppings rubbing over all the bases. Was told we would receive our money without any receipt or proof given to us.. i’ll be returning to store if I do not receive this. Jez/Jes and his incompetent team need a thorough investigation after tonight! Absolutely appalling customer service. This was my last straw with this store and I will not be ordering again. I have had a pizza delivered folded in half and slow delivery times in the past. By looking at the other reviews Papa Johns really needs to look into the team who run this store! AVOID AT ALL COSTS!!