Usually I love to sushi. The staff are always busy or pretending to look busy and it always takes ages when ordering food… but I’ve become used to it and know what to expect. Today was different there was a very attentive helpful solo staff member. The kitchen wasn’t buzzing with staff but nor was the restaurant. However I always get the same dishes due to allergies and intolerances and I can say this time I don’t know if something ingredient wise has changed but I left feeling sick and with tummy cramp. Not very happy at all.
isak starkey
Luke out waiter was
Richard Sharkey
Great food, but table and work area next to us gad huge stack of dirty dishes, and generally very untidy
Breeze
Food was a bit hit or miss but our server Percy was lovely!
Jimmy
It took half an to deliver chips and 3 gyoza, we ordered 5!The selection on the belt was poor.Staff were polite but pretty useless.Overall terrible service, no atmosphere.Food was OK, wish I went to Itsu!It gets very boring watching sushi go round.
Rebecca Spreadbury
Great experience, great food!
Georgie Edwards
Best place to eat in the mall. The katsu curry was great and my fussy wife enjoyed the vegan version. Service time and quality was splendid (special thanks to percy who looked after us) and even if it wasn't the conveyor belt had more than enough maki to keep me occupied ?
Lena Tuzen
Rude and slow service, dont recommend.
Briana Lo
The staff are so nice.
Don Dzonson
Absolutely shocking experience! We (me and my 10 yo nephew) visited Yo! Sushi on Cribbs Causeway on Friday around 2pm. We were sat very quickly and the lady explained how things work as it was our first time there. Then we were asked to wait for her to bring us chopsticks for good 15 minutes even though the place was not busy at all. When we finally started eating (food was ok, nothing wrong with it altough very expensive for what it was but I am not complaining about this as the prices are cleary shown on the menu) my nephew had asked for a glass as he was thirsty. Guess what? Another 10 minutes of waiting... Shortly after receiving the glass he spilled the water all over the table and himself (kids...) so I asked the waiter for some napkins and general help as all the water was going down on the floor and he couldn't continue eating there. Guess what again? They have never come back to us with any help or even more napkins! So the boy finished eating his sushi standing in the middle of the wet floor in his wet clothes! I was so angry that I did not order anything else apart from the first plate and I requested the bill. While the lady who met us at the entrance was wandering around pretending being busy, another staff member brought the bill but he was clearly not happy with 'the mess we made' (maybe if his colleague reacted to my help request instead of ignoring us...). I paid and stormed out of there as I was extremely angry and hungry.It was the worst customer service experience in my life and I will surely never ever go back there.
Whilst waiting for the car to charge up we went inside the mall for an impromptu dine in . We went to YO , it is a bit pricey but nonetheless so as everything else .Attentive young lady who gave us the menu and did not wait too long .She also answered my question very honestly to what do they do with the food that is not being sold for the day .Overall , I will definitely drop by again and have a meal in here .
Andy Fisher
Food was good and staff very friendly and helpful.
Hartley Saunders
No staff due to illness, turned away at the door.
Mike Pearce
Alas gone are the days you could hit a buzzer to alert the staff to your queries. Now ‘forced’ to use their app/website to order your food. Which sadly has no search function so it’s a bit of a navigate. But the customer service staff were excellent on my visit and they still offer both unlimited miso soup and stick steamed rice to fill up on which is a nicety I really didn’t expect Yo! to provide. A minor caveat in of course the increased pate prices which seem to have gone up about £2 since my last visit in 2019, plus they seem to have done away with the interesting menu options for bland mediocrity but that sort of the world we live in nowadays. I still think it a decent experience you should at least try once, especially if you ever plan to visit Japan but it’s not the power house it was a decade ago.Vegetarian options: Like every other fast food eater these days there is quite the extensive vegetarian/vegan menu, which is slightly humorous for anyone who has ever gone to Japan and tried to find pure vegetarian/vegan foods.Dietary restrictions: They asked about dietary restrictions on arrival.Parking: If the mall has anything it’s plenty of free parking so you’ll be fine if you need to park.
AM LONDON
Food was good, service so poor. Very slow and almost curt by the person wearing bandana,Poor selection on belt .
Usually I love to sushi. The staff are always busy or pretending to look busy and it always takes ages when ordering food… but I’ve become used to it and know what to expect. Today was different there was a very attentive helpful solo staff member. The kitchen wasn’t buzzing with staff but nor was the restaurant. However I always get the same dishes due to allergies and intolerances and I can say this time I don’t know if something ingredient wise has changed but I left feeling sick and with tummy cramp. Not very happy at all.
Luke out waiter was
Great food, but table and work area next to us gad huge stack of dirty dishes, and generally very untidy
Food was a bit hit or miss but our server Percy was lovely!
It took half an to deliver chips and 3 gyoza, we ordered 5!The selection on the belt was poor.Staff were polite but pretty useless.Overall terrible service, no atmosphere.Food was OK, wish I went to Itsu!It gets very boring watching sushi go round.
Great experience, great food!
Best place to eat in the mall. The katsu curry was great and my fussy wife enjoyed the vegan version. Service time and quality was splendid (special thanks to percy who looked after us) and even if it wasn't the conveyor belt had more than enough maki to keep me occupied ?
Rude and slow service, dont recommend.
The staff are so nice.
Absolutely shocking experience! We (me and my 10 yo nephew) visited Yo! Sushi on Cribbs Causeway on Friday around 2pm. We were sat very quickly and the lady explained how things work as it was our first time there. Then we were asked to wait for her to bring us chopsticks for good 15 minutes even though the place was not busy at all. When we finally started eating (food was ok, nothing wrong with it altough very expensive for what it was but I am not complaining about this as the prices are cleary shown on the menu) my nephew had asked for a glass as he was thirsty. Guess what? Another 10 minutes of waiting... Shortly after receiving the glass he spilled the water all over the table and himself (kids...) so I asked the waiter for some napkins and general help as all the water was going down on the floor and he couldn't continue eating there. Guess what again? They have never come back to us with any help or even more napkins! So the boy finished eating his sushi standing in the middle of the wet floor in his wet clothes! I was so angry that I did not order anything else apart from the first plate and I requested the bill. While the lady who met us at the entrance was wandering around pretending being busy, another staff member brought the bill but he was clearly not happy with 'the mess we made' (maybe if his colleague reacted to my help request instead of ignoring us...). I paid and stormed out of there as I was extremely angry and hungry.It was the worst customer service experience in my life and I will surely never ever go back there.
Restaurantji Recommends
Whilst waiting for the car to charge up we went inside the mall for an impromptu dine in . We went to YO , it is a bit pricey but nonetheless so as everything else .Attentive young lady who gave us the menu and did not wait too long .She also answered my question very honestly to what do they do with the food that is not being sold for the day .Overall , I will definitely drop by again and have a meal in here .
Food was good and staff very friendly and helpful.
No staff due to illness, turned away at the door.
Alas gone are the days you could hit a buzzer to alert the staff to your queries. Now ‘forced’ to use their app/website to order your food. Which sadly has no search function so it’s a bit of a navigate. But the customer service staff were excellent on my visit and they still offer both unlimited miso soup and stick steamed rice to fill up on which is a nicety I really didn’t expect Yo! to provide. A minor caveat in of course the increased pate prices which seem to have gone up about £2 since my last visit in 2019, plus they seem to have done away with the interesting menu options for bland mediocrity but that sort of the world we live in nowadays. I still think it a decent experience you should at least try once, especially if you ever plan to visit Japan but it’s not the power house it was a decade ago.Vegetarian options: Like every other fast food eater these days there is quite the extensive vegetarian/vegan menu, which is slightly humorous for anyone who has ever gone to Japan and tried to find pure vegetarian/vegan foods.Dietary restrictions: They asked about dietary restrictions on arrival.Parking: If the mall has anything it’s plenty of free parking so you’ll be fine if you need to park.
Food was good, service so poor. Very slow and almost curt by the person wearing bandana,Poor selection on belt .