Awful - Over an hour to be delivered. Food was ordered at 18:03 but wasn't delivered until 19:10 - ice cold food, tracking system didn't display correct information, tried to call 5 minutes after it was actually delivered to be met with no answer 20 calls and 25 minutes later still no
W
Staff just stood around gossiping my order was ready and sat on the shelf for 5 minutes before staff realised to give it to me if they wasn't busy gossiping maybe this wouldn't happen
Marianne L-C
Never received the Ben & Jerry’s ice cream ordered online neither the 2nd dip that I paid extra for. And this is the bacon garlic bread with only 4 tiny pieces of bacon (half of it don’t even have any). A real joke, I will never order from there again.
Elaine Dean
WOW...WOW...WOWAll I can say is that I loved our pizza tonight, it's the best pizza ever that I've ever had and definitely will be placing another order in the futureThanks for all your help XOXOX
David Cox
Shocking.Got there and they said they don't do in person orders so I had to sit in the waiting area and order online. I get why some places do this. BUT it would seem the reason they do this is to swindle people into accidently sign up to a £15 subscription service.Also it took ages to just make one margarita pizza (there were no other orders or deliveries on the board).Pizza was nice but doesn't make up for them trying to screw people over.
James Evans
Don't order anything from here! Placed order, app said it had been delivered but no delivery ever arrived. The 'store manager' was no help at all and stated they couldn't give any refunds until their Manager was back in.....in 3 days time! But quick enough to take money up front, sounds like a company going under to me.
Lord Vader
Walked in to Yate store and was waiting for around 10 minutes before I was told they where closed. They door was open so why wasn't it locked all this before they actually closed at 10. Went maccy D ln instead which is right next door
Will Hackett
Walked in to Yate store and was waiting for around 10 minutes before I was told they where closed. They door was open so why wasn't it locked all this before they actually closed at 10. Went maccy D ln instead which is right next door
Loopie Loo
How the hell can you miss the bbq sauce on a bbq chicken pizza for god sake! First time with papa johns ..definitely back to dominos!
Douglas Wheeler
Fantastic pizza's always top notch we've always enjoyed having Papa John's Pizza's and we've always enjoyed every mouthful whilst watching a movie and I always have few bottles of coke - we're very, very happy with Papa John's good customer service I highly recommend them 10/10
The 11pm closing is a lie, they close before then ilas i tried to order at 10:40pm. Ive worked at a pizzeria before and know it would take 10-15 minutes to make a pizza so it would be made before 11pm. Awful just go to dominoes who actually are open
nick bennett
We got the gluten free pizza the base was ok but the pizza was bland with not enough toppings.
Chris Britton
The last couple of times I've ordered from them the food took an hour to get to me. Half of that time was from dispatch. This is despite the fact I live in the same town. The food came and was lukewarm at best. Really wasn't worth the price I paid for it.
Power Ranger
Fantastic pizza's always top notch we've always enjoyed having Papa John's Pizza's and we've always enjoyed every mouthful whilst watching a movie and I always have few bottles of coke - we're very, very happy with Papa John's good customer service I highly recommend them 10/10
Kirstie Bolley
waited nearly a hour tonight when called it was on the way took another 40 mins to get here, then was cold.
Awful - Over an hour to be delivered. Food was ordered at 18:03 but wasn't delivered until 19:10 - ice cold food, tracking system didn't display correct information, tried to call 5 minutes after it was actually delivered to be met with no answer 20 calls and 25 minutes later still no
Staff just stood around gossiping my order was ready and sat on the shelf for 5 minutes before staff realised to give it to me if they wasn't busy gossiping maybe this wouldn't happen
Never received the Ben & Jerry’s ice cream ordered online neither the 2nd dip that I paid extra for. And this is the bacon garlic bread with only 4 tiny pieces of bacon (half of it don’t even have any). A real joke, I will never order from there again.
WOW...WOW...WOWAll I can say is that I loved our pizza tonight, it's the best pizza ever that I've ever had and definitely will be placing another order in the futureThanks for all your help XOXOX
Shocking.Got there and they said they don't do in person orders so I had to sit in the waiting area and order online. I get why some places do this. BUT it would seem the reason they do this is to swindle people into accidently sign up to a £15 subscription service.Also it took ages to just make one margarita pizza (there were no other orders or deliveries on the board).Pizza was nice but doesn't make up for them trying to screw people over.
Don't order anything from here! Placed order, app said it had been delivered but no delivery ever arrived. The 'store manager' was no help at all and stated they couldn't give any refunds until their Manager was back in.....in 3 days time! But quick enough to take money up front, sounds like a company going under to me.
Walked in to Yate store and was waiting for around 10 minutes before I was told they where closed. They door was open so why wasn't it locked all this before they actually closed at 10. Went maccy D ln instead which is right next door
Walked in to Yate store and was waiting for around 10 minutes before I was told they where closed. They door was open so why wasn't it locked all this before they actually closed at 10. Went maccy D ln instead which is right next door
How the hell can you miss the bbq sauce on a bbq chicken pizza for god sake! First time with papa johns ..definitely back to dominos!
Fantastic pizza's always top notch we've always enjoyed having Papa John's Pizza's and we've always enjoyed every mouthful whilst watching a movie and I always have few bottles of coke - we're very, very happy with Papa John's good customer service I highly recommend them 10/10
Restaurantji Recommends
The 11pm closing is a lie, they close before then ilas i tried to order at 10:40pm. Ive worked at a pizzeria before and know it would take 10-15 minutes to make a pizza so it would be made before 11pm. Awful just go to dominoes who actually are open
We got the gluten free pizza the base was ok but the pizza was bland with not enough toppings.
The last couple of times I've ordered from them the food took an hour to get to me. Half of that time was from dispatch. This is despite the fact I live in the same town. The food came and was lukewarm at best. Really wasn't worth the price I paid for it.
Fantastic pizza's always top notch we've always enjoyed having Papa John's Pizza's and we've always enjoyed every mouthful whilst watching a movie and I always have few bottles of coke - we're very, very happy with Papa John's good customer service I highly recommend them 10/10
waited nearly a hour tonight when called it was on the way took another 40 mins to get here, then was cold.