Haven't had a Subway in ages so ordered through Uber eats for delivery. Ordered the Breakfast footlong meal deal, a create your own footlong meal deal and a side of meatballs.the food arrived cold which was kind of expected as the uber driver made 2 stops before getting to us. But, the meatballs weren't even in the bag which was still sealed from the shop.tried calling the store but as expected, no answer and wasn't going to call uber to complain as last time I did I was on hold for nearly 40 minutes.the bag we had delivered was full to the top and our driver only had one bag so looks like it just never got sent out.next time ill collect on foot, but from reading other peoples feedback I don't have high hopes for a good level of service.
Dan Oak
Food is good but there is a grumpy woman who has no patience what so ever. She shouts at customers to ask what they want when they are clearly trying to decide, I once ordered a "BMT" and she went off on one at me saying "IT'S DELI MEATS... DELI MEATS IS WHAT YOU MEAN... IT'S BEEN DELI MEATS FOR 6 MONTHS BUT WE'LL TRAIN EVERYONE EVENTUALLY." Listen... I am a customer, I do not need "training". It has been called "BMT" for over a decade so let it slide yeah? Also, it literally says on the menu "Previously BMT"... This particular older woman also is very stingy on the veggies she puts in salad boxes. Clearly hates her job. Terrible customer service from this particular woman but there are plenty of lovely staff here, especially James I think his name is or something. Food is always fine.
LyoTLegend
Excellent service, gluten-free options, and vegan options, much cheaper and much more tasty than all the other restaurants and takeaways in the areaVegetarian options: There are options, not a lot but more than all the others in the areaKid-friendliness: Very patient
Mia Jeremy
We were served by Harrison. He was very unprofessional. He was getting frustrated with his til, swearing under his breath. He didn’t smile or even try to seem polite. When he made my dad a ‘latte’ he give him a black coffee. He was clearly stressed and maybe the staff should be supporting him with this?
Judith Bircher
Definitely recommended, always friendly staff, and delicious fresh food.Vegetarian options: Veggie patty, or just cheese.Wheelchair accessibility: Level access, although not automatic doors.
Mememememeyou
Visited subway in Yate with my daughter and granddaughter in the week and we were denied a cup of tap water. Needless to say we won't be going there again.
Senbō
I am almost certain my food was tampered with, I received 4 of 5 cheese bites that one was in half and they were very undercooked. The sub had been microwaved for too long or something, the bread was hard and ingredients slopped inside. I have food poisoning and a doctors appointment for tomorrow is booked. I have reported this to Uber, I will never order from here again. If this wasn’t a targeted attack, which I believe it was, you need to check your staff. I have never complained like this before. I am disgusted.
Jenna Manfield
Used through Uber eats I order a meatball marinara salad didnt even receive the meatballs on the salad and salad was bad considering the price
Sally Hawker
I visited this store today and the poor girl called Jess was on her own dealing with 2 Uber eats orders while she had a queue of 3 people, I was at the front of the queue and was waiting for 15-20 minutes before she could serve me, this was no fault of her own and in a bad situation she made did the best she possibly could. She was very friendly and very apologetic. I could hear people in the back of house who could have come out to help Jess.
Val Sysum
Really disappointed, probably the worst subway I’ve ever had! Slow service, terribly wrapped meaning half the filling fell out by the time we got home. the wrong sauce put was put on the kids pizza making it too spicy and got given the hot Doritos in error! Needs a real overhaul before this one ends up closing down again
Haven't had a Subway in ages so ordered through Uber eats for delivery. Ordered the Breakfast footlong meal deal, a create your own footlong meal deal and a side of meatballs.the food arrived cold which was kind of expected as the uber driver made 2 stops before getting to us. But, the meatballs weren't even in the bag which was still sealed from the shop.tried calling the store but as expected, no answer and wasn't going to call uber to complain as last time I did I was on hold for nearly 40 minutes.the bag we had delivered was full to the top and our driver only had one bag so looks like it just never got sent out.next time ill collect on foot, but from reading other peoples feedback I don't have high hopes for a good level of service.
Food is good but there is a grumpy woman who has no patience what so ever. She shouts at customers to ask what they want when they are clearly trying to decide, I once ordered a "BMT" and she went off on one at me saying "IT'S DELI MEATS... DELI MEATS IS WHAT YOU MEAN... IT'S BEEN DELI MEATS FOR 6 MONTHS BUT WE'LL TRAIN EVERYONE EVENTUALLY." Listen... I am a customer, I do not need "training". It has been called "BMT" for over a decade so let it slide yeah? Also, it literally says on the menu "Previously BMT"... This particular older woman also is very stingy on the veggies she puts in salad boxes. Clearly hates her job. Terrible customer service from this particular woman but there are plenty of lovely staff here, especially James I think his name is or something. Food is always fine.
Excellent service, gluten-free options, and vegan options, much cheaper and much more tasty than all the other restaurants and takeaways in the areaVegetarian options: There are options, not a lot but more than all the others in the areaKid-friendliness: Very patient
We were served by Harrison. He was very unprofessional. He was getting frustrated with his til, swearing under his breath. He didn’t smile or even try to seem polite. When he made my dad a ‘latte’ he give him a black coffee. He was clearly stressed and maybe the staff should be supporting him with this?
Definitely recommended, always friendly staff, and delicious fresh food.Vegetarian options: Veggie patty, or just cheese.Wheelchair accessibility: Level access, although not automatic doors.
Visited subway in Yate with my daughter and granddaughter in the week and we were denied a cup of tap water. Needless to say we won't be going there again.
I am almost certain my food was tampered with, I received 4 of 5 cheese bites that one was in half and they were very undercooked. The sub had been microwaved for too long or something, the bread was hard and ingredients slopped inside. I have food poisoning and a doctors appointment for tomorrow is booked. I have reported this to Uber, I will never order from here again. If this wasn’t a targeted attack, which I believe it was, you need to check your staff. I have never complained like this before. I am disgusted.
Used through Uber eats I order a meatball marinara salad didnt even receive the meatballs on the salad and salad was bad considering the price
I visited this store today and the poor girl called Jess was on her own dealing with 2 Uber eats orders while she had a queue of 3 people, I was at the front of the queue and was waiting for 15-20 minutes before she could serve me, this was no fault of her own and in a bad situation she made did the best she possibly could. She was very friendly and very apologetic. I could hear people in the back of house who could have come out to help Jess.
Really disappointed, probably the worst subway I’ve ever had! Slow service, terribly wrapped meaning half the filling fell out by the time we got home. the wrong sauce put was put on the kids pizza making it too spicy and got given the hot Doritos in error! Needs a real overhaul before this one ends up closing down again
Restaurantji Recommends
Witnessed a staff member touching/picking his nose between serving customers whilst he had gloves on.
Yummy subways
Really good staff. Food always nice.
The food is always good.
Amazing food for the money