The girl said no sauce, no mayo no ketchup. Chicken popcorn was cold. Fries without sauce.
Aleja Bedoya
Nit good service staff very rude, The chicken was dry and very brown, I bought 6 pieces of chicken and they gave me a very small wing between the 6 of them. If I had known, I would have gone to a traditional chicken shop and I wouldn't have paid almost 11 pounds for that terrible chicken.
Shaheer Malik
Here is the mighty bucket i ordered. What the hell os this?
Katz R
Dropped into this KFC due to body running on petrol fumes.The place is tiny and has a feeling of being a bit unloved.The self-service machine had run out of paper receipts so resorted to capturing my order on my mobile.The lady serving me behind the counter looked genuinely feed up and proceeded to slap my order on the counter when it was ready.It was the same deal with my request for ketchup satchets.Sllllaaaaaap!When I got home and opened the burger... Guess what.... ssllllllaaaap!I shall spare KFC the humiliation of not including a photo.Guess what.... Food tasted good together with my miniscule portion of chips.
Arafa Elkady
Unfortunately the food is not well prepared and the oil used looks old. I felt the containers of food are not new and I didn’t expect that to be in KFC. The staff are not professional and I wasn’t really happy with the experience
Leo Hunter
Went here to get a family bucket. Asked since no one likes their chips if we could get corn or a substitute only to have the manager (a skinny, elderly black gentleman) shout how he isn’t giving free food away .... I asked to substitute and was only enquiring. I left and cancelled my order. I called head office who promised to launch an investigation and they didn’t bother to ever get back to me.Also filthy. Look at the place.
Lian Devil
I’m only giving 5 out of 5 because of the manager Suresh. The women staff were not very helpful , but manager is a lovely , friendly and super understanding. Very helpful thank you Suresh.
Leena Arshad
Worst KFC experience you will get by the staff who need to be trained in customer experience skills. The food was overcooked and my kids were not happy. Wasted my £27 food in the bin.
Zain Habib
The staff is out of their depth. Can’t get a basic order right when it wasn’t even busy. Ordered in store for takeout, and half the food is missing that I’ve paid for. Always check b/c they can’t be trusted.
Joe
The product is different, worse somehow.I sympathize with the staff, the policy to prioritise delivery is probably not theirs. But it results in poor service for the walk in customer.Vegetarian options: Its probably too much to expect at this branch.I suspect that the staff would only contaminate any vegetarian option.Wheelchair accessibility: There is none.
Its KFC the food is not what it used to be.But the place is far too small.I found people are so rude towards the staffs.I don't like rude or inpatient people, so go and cook your own food.People in there are working very hard, I would not work at place like this when customers are so rude.
Levss M
The manager at this store is the worst for customer service. I mentioned this to one of the employees and she stated that he is especially rude to black people, kinda crazy as I’m black as is he and she’s Indian. I much prefer the Shepherds Bush green store their quality is better and the service is amazing.
Al J
Disgusting chicken full of long feathers ?Unbelievable to see something like this
Mihai B
They miss the openning times evry single day
Bhumi Shrestha
Food service needs improvement as it is a crowded outlet of KFC
The girl said no sauce, no mayo no ketchup. Chicken popcorn was cold. Fries without sauce.
Nit good service staff very rude, The chicken was dry and very brown, I bought 6 pieces of chicken and they gave me a very small wing between the 6 of them. If I had known, I would have gone to a traditional chicken shop and I wouldn't have paid almost 11 pounds for that terrible chicken.
Here is the mighty bucket i ordered. What the hell os this?
Dropped into this KFC due to body running on petrol fumes.The place is tiny and has a feeling of being a bit unloved.The self-service machine had run out of paper receipts so resorted to capturing my order on my mobile.The lady serving me behind the counter looked genuinely feed up and proceeded to slap my order on the counter when it was ready.It was the same deal with my request for ketchup satchets.Sllllaaaaaap!When I got home and opened the burger... Guess what.... ssllllllaaaap!I shall spare KFC the humiliation of not including a photo.Guess what.... Food tasted good together with my miniscule portion of chips.
Unfortunately the food is not well prepared and the oil used looks old. I felt the containers of food are not new and I didn’t expect that to be in KFC. The staff are not professional and I wasn’t really happy with the experience
Went here to get a family bucket. Asked since no one likes their chips if we could get corn or a substitute only to have the manager (a skinny, elderly black gentleman) shout how he isn’t giving free food away .... I asked to substitute and was only enquiring. I left and cancelled my order. I called head office who promised to launch an investigation and they didn’t bother to ever get back to me.Also filthy. Look at the place.
I’m only giving 5 out of 5 because of the manager Suresh. The women staff were not very helpful , but manager is a lovely , friendly and super understanding. Very helpful thank you Suresh.
Worst KFC experience you will get by the staff who need to be trained in customer experience skills. The food was overcooked and my kids were not happy. Wasted my £27 food in the bin.
The staff is out of their depth. Can’t get a basic order right when it wasn’t even busy. Ordered in store for takeout, and half the food is missing that I’ve paid for. Always check b/c they can’t be trusted.
The product is different, worse somehow.I sympathize with the staff, the policy to prioritise delivery is probably not theirs. But it results in poor service for the walk in customer.Vegetarian options: Its probably too much to expect at this branch.I suspect that the staff would only contaminate any vegetarian option.Wheelchair accessibility: There is none.
Restaurantji Recommends
Its KFC the food is not what it used to be.But the place is far too small.I found people are so rude towards the staffs.I don't like rude or inpatient people, so go and cook your own food.People in there are working very hard, I would not work at place like this when customers are so rude.
The manager at this store is the worst for customer service. I mentioned this to one of the employees and she stated that he is especially rude to black people, kinda crazy as I’m black as is he and she’s Indian. I much prefer the Shepherds Bush green store their quality is better and the service is amazing.
Disgusting chicken full of long feathers ?Unbelievable to see something like this
They miss the openning times evry single day
Food service needs improvement as it is a crowded outlet of KFC