I went in pizza hut and made a order it took around 15min which wasn't a problem it wasn't busy inside. Customer service was good here and my pizza was very nice.
Mac Boogie
few week ago went for collection , got the 5.99 pizza and side , pizza was flat and tasted like a dry naan bread no bounce in the crust it was either old dough or expired
steven sheehy
Don’t order from this store, the driver can’t read woke up three neighbours. Tried to cancel the store rang me back 3 times telling me to take the the cold burnt food? And they will refund. Never happened. Made complaint to HOStill no refund. Customer for over 40 years, not no more!Wheelchair accessibility: Na
Fiona Johnson
This pizza was so delicious. It came hot, it was fresh and made my Monday. Really great customer service. Well done Pizza Hut
Valerio Petrucci
I ordered a pizza that supposed to serve 2 persons and I got a 12 inches Pizza, this is a FRAUDE. Shame on this Pizza shop I hope it will close soon.
Rafael Acciari
Great service, the manager and workers are really nice. Pizza Hut is Pizza Hut, so what makes a difference is the service, and they have an amazing one.
Shanice Ross
Very rude had the phone put down 4times and when the food finally did arrive 2 items missing I called back they lied an said they were going to return missing items hours past I called and the shop was shut called back the next day and they lied and said the dropped it off but no one answered and hang up on me yet again !
Yasmin King
I’ve just called 6 times, I’ve had the phone put down on me twice because they couldn’t take my number down correctly and could not be bothered so they hung up, my mum then called and asked if this is Pizza Hut and OMAR said no and again hung up. I then managed to call get my number taken down correctly however then my address was then an issue! It gets worse THEN when my order was being taken I asked for a deal, to be told they aren’t doing deals (which they are cause you can order them online) to have the man then tell me to hurry up and be quick cause they are busy! ITS DISGUSTING ! I should’ve hung up from the 1st initial call I made however after 6 calls and the disgusting attitude I WILL NEVER ORDER FROM HERE! It’s outrageous
Dawn Creppy
Penge High Street SE LONDON. Rude!!! Called them, to place an order. Omar answered the phone, and put phone down half way through the order. Called back asked if this is Pizza Hut he said no and put the phone down!! Called again from a different number and was told to make it quick because they are busy. When we asked about specials he rudely replied that they had no specials, which they did, as we had checked on the web site, at this point we could no longer tolerate the rudeness, and didn’t want to give them our money. Never again !
Shraddha Shah
Would have given 0 stars if possible. Worst ever experience on monday night. Got pizza which was tasted different and caused stomach infection to both me n my husband. Husband vomitted n due to diarrhea he passed out on midnight. Had to take him to hospital in A\\u0026E. worst quality. will never order again.
Picked up 4 pizza's on New Years Eve - Umer the manager was very friendly. Fantastic service - matched with 4 perfectly made pizza's. Still the favourite Pizza Hut despite it not being the closest. Great experience and hope it continues for years to come.
Natalie Wallen
I was given the hog roast pizza COVERED in jalapeños! I would have eaten it HOWEVER I have an allergy to jalapeños.. I sent the order back through the courier as advised my the manager. I called the shop 3-4 times each time he hung up on me or put me on hold. 3 hours after I decided to travel down to the shop, when I arrived.. not only did the shop STINK AND WAS UTTER FILTHY he advised thay he would make me one pizza. However, I had ordered 2. He refused to make another one, ignored me, picked up the phone and called the police which was totally unreasonable, given that I was calm and tried to reason with him. The manager of this place is rude and should not be allowed in the hospitality industry. He is an utter disgrace and should not represent pizza hut in any way shape or form, this was not the type of customer service I expect to receive on a Friday night.
Sam K
I am more of a Domino's guy but after a crazy wait last time I decided on that Pizza Hut Deep Crust taste. First time ordering from 'Penge' Branch \\u0026 delivery was on time with a polite gentleman. One pizza lost it's cheese to the upper box. 5 star rating includes the way they remedied the situation!! Hassle free and a quick response. Will be ordering again ???
Chris Carlton
cold burnt pizza, 2nd pizza was wrong order, they said they sent replacement,what never arrived, then offered £10 for £30 order that was inedible
Viktoria Priona
Very friendly staff and good service. They helped us short out a mix-up with our order. Pizza was nice as well.
I went in pizza hut and made a order it took around 15min which wasn't a problem it wasn't busy inside. Customer service was good here and my pizza was very nice.
few week ago went for collection , got the 5.99 pizza and side , pizza was flat and tasted like a dry naan bread no bounce in the crust it was either old dough or expired
Don’t order from this store, the driver can’t read woke up three neighbours. Tried to cancel the store rang me back 3 times telling me to take the the cold burnt food? And they will refund. Never happened. Made complaint to HOStill no refund. Customer for over 40 years, not no more!Wheelchair accessibility: Na
This pizza was so delicious. It came hot, it was fresh and made my Monday. Really great customer service. Well done Pizza Hut
I ordered a pizza that supposed to serve 2 persons and I got a 12 inches Pizza, this is a FRAUDE. Shame on this Pizza shop I hope it will close soon.
Great service, the manager and workers are really nice. Pizza Hut is Pizza Hut, so what makes a difference is the service, and they have an amazing one.
Very rude had the phone put down 4times and when the food finally did arrive 2 items missing I called back they lied an said they were going to return missing items hours past I called and the shop was shut called back the next day and they lied and said the dropped it off but no one answered and hang up on me yet again !
I’ve just called 6 times, I’ve had the phone put down on me twice because they couldn’t take my number down correctly and could not be bothered so they hung up, my mum then called and asked if this is Pizza Hut and OMAR said no and again hung up. I then managed to call get my number taken down correctly however then my address was then an issue! It gets worse THEN when my order was being taken I asked for a deal, to be told they aren’t doing deals (which they are cause you can order them online) to have the man then tell me to hurry up and be quick cause they are busy! ITS DISGUSTING ! I should’ve hung up from the 1st initial call I made however after 6 calls and the disgusting attitude I WILL NEVER ORDER FROM HERE! It’s outrageous
Penge High Street SE LONDON. Rude!!! Called them, to place an order. Omar answered the phone, and put phone down half way through the order. Called back asked if this is Pizza Hut he said no and put the phone down!! Called again from a different number and was told to make it quick because they are busy. When we asked about specials he rudely replied that they had no specials, which they did, as we had checked on the web site, at this point we could no longer tolerate the rudeness, and didn’t want to give them our money. Never again !
Would have given 0 stars if possible. Worst ever experience on monday night. Got pizza which was tasted different and caused stomach infection to both me n my husband. Husband vomitted n due to diarrhea he passed out on midnight. Had to take him to hospital in A\\u0026E. worst quality. will never order again.
Restaurantji Recommends
Picked up 4 pizza's on New Years Eve - Umer the manager was very friendly. Fantastic service - matched with 4 perfectly made pizza's. Still the favourite Pizza Hut despite it not being the closest. Great experience and hope it continues for years to come.
I was given the hog roast pizza COVERED in jalapeños! I would have eaten it HOWEVER I have an allergy to jalapeños.. I sent the order back through the courier as advised my the manager. I called the shop 3-4 times each time he hung up on me or put me on hold. 3 hours after I decided to travel down to the shop, when I arrived.. not only did the shop STINK AND WAS UTTER FILTHY he advised thay he would make me one pizza. However, I had ordered 2. He refused to make another one, ignored me, picked up the phone and called the police which was totally unreasonable, given that I was calm and tried to reason with him. The manager of this place is rude and should not be allowed in the hospitality industry. He is an utter disgrace and should not represent pizza hut in any way shape or form, this was not the type of customer service I expect to receive on a Friday night.
I am more of a Domino's guy but after a crazy wait last time I decided on that Pizza Hut Deep Crust taste. First time ordering from 'Penge' Branch \\u0026 delivery was on time with a polite gentleman. One pizza lost it's cheese to the upper box. 5 star rating includes the way they remedied the situation!! Hassle free and a quick response. Will be ordering again ???
cold burnt pizza, 2nd pizza was wrong order, they said they sent replacement,what never arrived, then offered £10 for £30 order that was inedible
Very friendly staff and good service. They helped us short out a mix-up with our order. Pizza was nice as well.