Toilet here is closed and the staff say all the time " is blocked "Most of the times here are unprofessional people who serve. I asked them for toilet as I'm pregnant but one of them left me talking with my self and she's gonne doing her things. This happens today at 20/03/24. I'm very unhappy with the staff as they are disrespectful and soooo rude . All 3 ladies who was working today around 14:00 they was looking at a pregnant women in a bad way. And for no reason they call the security to scare me, but he was a kind men who understood me when I explained to him what was the problem , why I asked them for the toilet they go crazy.
Mario Chisari
Just visited this shop and asked for a warm cappuccino. Received it really really hot and kindly asked to have some cold milk added. The Lady who served me called Nursel was really impolite and didn't even speak decent English. All the serving process was a real mess, she struggled with everything. Definitely good to clean the bathroom but 1million percent nono customer service. If prets wants to close this branch he has the right workers!
N. G.
After tough fay, I just wanted a peppermint tea, and I was only tea ordered person( because on the screens all orders available to see) when I go to my table realised this is early grey. When I told them instead of their apologise Nicoleta, she informed if not peppermint tea I shouldn't take. informed how would I know before open, and her approach was that is my mistake! Informed her only the tea was my order before my order and after(peppermint tea). No need bully approach. Batista guy he said OK OK I will do peppermint tea. Also this branch has black small fruit/bin fly and all of them on cakes, cookies etc. Will not visit again.
Senay Abit
The lady who at The till was so rude she didn’t even look on my face as taking order so rude and careless
Ana C
Pretty a manger is one of my favourite cafes but the only thing I could comment on, is the prices...they are very high, they should be lowered a little.The food is ok but Overpriced.
Susi Huang
Lovely place! All the staff members, baristas are nice and friendly especially Yogi who served me :)
farah jebari
very very rude servers. they got my drink wrong. was shouting at everyone.
Emily Blance
The disabled/ baby change facilities were out of order. And instead of being helpful as have new born twins who require changing, the staff we rude and advised me to treck all the way to the cinema. I asked to speak to the manager as we only needed to change the babies, are the manage was trying to ignore me and hid, very professional? I hope no one else has to be in the same situation and is treated so poorly, let alone by a manager.
Basia Lazaro
This place has changed a lot since it first opened, unfortunately, for the worse. The staff is not particularly friendly, and the seating area was occupied by people who were allowed there to sleep. Even though there were no seats for customers, the staff wasn't doing anything to ask the sleeping person to leave.
eshreeka
I was a regular at this Pret in the Angel centre as I used to work near by, wasn’t that bad to begin with but has gotten worse over time, I only really went in there due to my Pret subscription (which I have now cancelled). The staff in this Pret are rude, have no manners and are always talking amongst themselves, they can never get a simple order right, on many occasions they some how missed my order and I’d spend ages waiting for them to make me a new one, I’ve seen this happen with so many customers, as well as seen a lot of customers complain about the service in here. I no longer go to this Pret and I know many other people who no longer go here
Very slow service and drinks were not made nice, only one person making drinks which then takes more time ! I have never been to a slower pret and I use a lot of them.
Brett Patterson
One of the guys serving shouts too muchOK for working, but usually
Gregor Sleigh
Pret is now designed for Members only with non-members have to pay significantly more. The food is very expensive for non-members. This is clearly designed to enable the members only discounts. Great if you are a member but bad, if like me, you go to Pret fairly often but not enough to be a member. Avoid it now.
Heather Gale
Very little ham in the Ham Hock & Festive Sprouts Macaroni Cheese. Looked like just sprinkled over. Usually better than that.
HasanUs
Great spot to take the weight off your feet and a quick caffeine boost. Shout out to Mareen (sorry if I spelt this wrong) for being extra kind. Thank you!
Toilet here is closed and the staff say all the time " is blocked "Most of the times here are unprofessional people who serve. I asked them for toilet as I'm pregnant but one of them left me talking with my self and she's gonne doing her things. This happens today at 20/03/24. I'm very unhappy with the staff as they are disrespectful and soooo rude . All 3 ladies who was working today around 14:00 they was looking at a pregnant women in a bad way. And for no reason they call the security to scare me, but he was a kind men who understood me when I explained to him what was the problem , why I asked them for the toilet they go crazy.
Just visited this shop and asked for a warm cappuccino. Received it really really hot and kindly asked to have some cold milk added. The Lady who served me called Nursel was really impolite and didn't even speak decent English. All the serving process was a real mess, she struggled with everything. Definitely good to clean the bathroom but 1million percent nono customer service. If prets wants to close this branch he has the right workers!
After tough fay, I just wanted a peppermint tea, and I was only tea ordered person( because on the screens all orders available to see) when I go to my table realised this is early grey. When I told them instead of their apologise Nicoleta, she informed if not peppermint tea I shouldn't take. informed how would I know before open, and her approach was that is my mistake! Informed her only the tea was my order before my order and after(peppermint tea). No need bully approach. Batista guy he said OK OK I will do peppermint tea. Also this branch has black small fruit/bin fly and all of them on cakes, cookies etc. Will not visit again.
The lady who at The till was so rude she didn’t even look on my face as taking order so rude and careless
Pretty a manger is one of my favourite cafes but the only thing I could comment on, is the prices...they are very high, they should be lowered a little.The food is ok but Overpriced.
Lovely place! All the staff members, baristas are nice and friendly especially Yogi who served me :)
very very rude servers. they got my drink wrong. was shouting at everyone.
The disabled/ baby change facilities were out of order. And instead of being helpful as have new born twins who require changing, the staff we rude and advised me to treck all the way to the cinema. I asked to speak to the manager as we only needed to change the babies, are the manage was trying to ignore me and hid, very professional? I hope no one else has to be in the same situation and is treated so poorly, let alone by a manager.
This place has changed a lot since it first opened, unfortunately, for the worse. The staff is not particularly friendly, and the seating area was occupied by people who were allowed there to sleep. Even though there were no seats for customers, the staff wasn't doing anything to ask the sleeping person to leave.
I was a regular at this Pret in the Angel centre as I used to work near by, wasn’t that bad to begin with but has gotten worse over time, I only really went in there due to my Pret subscription (which I have now cancelled). The staff in this Pret are rude, have no manners and are always talking amongst themselves, they can never get a simple order right, on many occasions they some how missed my order and I’d spend ages waiting for them to make me a new one, I’ve seen this happen with so many customers, as well as seen a lot of customers complain about the service in here. I no longer go to this Pret and I know many other people who no longer go here
Restaurantji Recommends
Very slow service and drinks were not made nice, only one person making drinks which then takes more time ! I have never been to a slower pret and I use a lot of them.
One of the guys serving shouts too muchOK for working, but usually
Pret is now designed for Members only with non-members have to pay significantly more. The food is very expensive for non-members. This is clearly designed to enable the members only discounts. Great if you are a member but bad, if like me, you go to Pret fairly often but not enough to be a member. Avoid it now.
Very little ham in the Ham Hock & Festive Sprouts Macaroni Cheese. Looked like just sprinkled over. Usually better than that.
Great spot to take the weight off your feet and a quick caffeine boost. Shout out to Mareen (sorry if I spelt this wrong) for being extra kind. Thank you!