I have been daily and regular costumer in this branch since 2012, all staffs great and smiling EXCEPT BLACK NONSENSE GUY AT THE TILL.He doesnt know to say even please and thank you,also he needs to change his tshirt at least once in three days.Pret maybe find another job for him on basement floor.note:my two of colleague stopped to go this branch just because of that guy.
Raquel Lozano
This is my local Pret and simply love it! Paula makes the difference, always welcoming with the biggest smile and nothing is a trouble, always so helpful and professional, you are lucky to have her in your team! Thanks Pret (been a loyal customer for 18 years now!!)
Maya H
Very pleased with my cheese toast
Nigel Buckle
It's ok for lunch but a bit short on
Amelia Candy
Nice and clean, nice staff, near St marys hospital so quite handy.
Sam Mouri
Clean and spacious, just a bit noisy for me.Wheelchair accessibility: Easy wheelchair accessibility as located on ground floor.
Tcaciuc Natalia
I came in just to have a coffee and a croissant, in early morning at 08.00am, as following a long waiting time at A&E at St Marys Hospital. The staff saw me I was walking in crutches, and I just asked for to make small accomodation for me, to clean a very dirty and full of food table, as this was the only one available for me to sit. They didnt bother at all, saying excuse that there is queue waiting, and they cant leave for cleaning. I just took myself and clean table in.my.condition in.crutches and bo one cared. Customer service.If i knew this I woulf have bought coffee in any other place for same ammount of money.i come also from hospitality background and this is not what customers.expect to receive, especially when shop is just a stone away from a hospital.no any empathy.Otherwise food &coffees are good.
Helen Conits
Walked up at 645. Told they were not open until 7. Holiday hours still in effect on 3rd. At 7 told they don’t know when they will open- try going elsewhere.
Hadi KhatamiZadeh
My favourite coffee shop in
Laila Almazrooei
I ordered cookies, and the woman employee threw it while she need to be polite to
Beatrice & Hanifa served me brilliantly well. Fantastic people. I asked for a milk shake but it wasnt available at that time. So,they suggested me a different drink. They made a customised drink for me as per what I like. This made my evening after a long day at work.And that's what I call true customer service!!
Alexander London
"Amazing team delivering coffee in the heart of London. Beatrice, Michele, and other staff are so lovely. I practically have been coming every day, receiving amazing coffee and customer service.Such a vibrant team, but don't take my word for it, see it for yourself."
Jivesh Juneja
My daily driver.. the staff is friendly and the coffee machine here is better than in other places
Mohammed Al-Amri
Cafe chain with verity of beverages at any time of the day. Tasty breakfast ?.
I have been daily and regular costumer in this branch since 2012, all staffs great and smiling EXCEPT BLACK NONSENSE GUY AT THE TILL.He doesnt know to say even please and thank you,also he needs to change his tshirt at least once in three days.Pret maybe find another job for him on basement floor.note:my two of colleague stopped to go this branch just because of that guy.
This is my local Pret and simply love it! Paula makes the difference, always welcoming with the biggest smile and nothing is a trouble, always so helpful and professional, you are lucky to have her in your team! Thanks Pret (been a loyal customer for 18 years now!!)
Very pleased with my cheese toast
It's ok for lunch but a bit short on
Nice and clean, nice staff, near St marys hospital so quite handy.
Clean and spacious, just a bit noisy for me.Wheelchair accessibility: Easy wheelchair accessibility as located on ground floor.
I came in just to have a coffee and a croissant, in early morning at 08.00am, as following a long waiting time at A&E at St Marys Hospital. The staff saw me I was walking in crutches, and I just asked for to make small accomodation for me, to clean a very dirty and full of food table, as this was the only one available for me to sit. They didnt bother at all, saying excuse that there is queue waiting, and they cant leave for cleaning. I just took myself and clean table in.my.condition in.crutches and bo one cared. Customer service.If i knew this I woulf have bought coffee in any other place for same ammount of money.i come also from hospitality background and this is not what customers.expect to receive, especially when shop is just a stone away from a hospital.no any empathy.Otherwise food &coffees are good.
Walked up at 645. Told they were not open until 7. Holiday hours still in effect on 3rd. At 7 told they don’t know when they will open- try going elsewhere.
My favourite coffee shop in
I ordered cookies, and the woman employee threw it while she need to be polite to
Restaurantji Recommends
Nice helpful people, thank you. Busy busy busy! As always, excellent food.
Beatrice & Hanifa served me brilliantly well. Fantastic people. I asked for a milk shake but it wasnt available at that time. So,they suggested me a different drink. They made a customised drink for me as per what I like. This made my evening after a long day at work.And that's what I call true customer service!!
"Amazing team delivering coffee in the heart of London. Beatrice, Michele, and other staff are so lovely. I practically have been coming every day, receiving amazing coffee and customer service.Such a vibrant team, but don't take my word for it, see it for yourself."
My daily driver.. the staff is friendly and the coffee machine here is better than in other places
Cafe chain with verity of beverages at any time of the day. Tasty breakfast ?.