Having ordered two large pizzas, on the website tracker it was saying that the food was out for delivery for almost 45 minutes. Then I called the branch to find out what exactly was going on, and they confirmed the order was already out and delivered, which was very confusing ?.Mean time, he said he will check with his driver and call me back in a minute, but didn't get back to me until I call him again after 7 minutes.His response was ow sorry the driver is not picking up so, don't worry we will make sure he will be there shortly.This is really concerning and uncomfortable situation ? as I didn't know whether they would give it to me from already delivered to a wrong address or planning to make new one.Either way, I didn't feel comfortable to eat this food and asked to cancel the order and refund my money back, and he agreed to do so without any hesitation and apologies.I had to order my food from somewhere else.After 10 minutes the driver comes and explains to me that the shop just gave him 5 minutes ago and acted as if he didn't know anything about this delaying and dramatic scenario(clearly something is not genuine and fishy ?).Hopefully domino will sort out this mess, especially lack of accountability, training and communications of the staff as they're serving the public.
Charlie Hardy
No good when u go in store 2 times they have forgotten my order ?
Sam TV
Excellent, proper size Large pizzas and generous toppings. Good to find a Domino’s in London that can still do it right!
Tramy Duong
I ordered pizza with orginal coke in here , but they delivered for me wrong items with zero coke , they told refund to me but they didn’t . Never order here again
Anya - Valentina Videos
One of the worst pizzas I’ve ever ate ! I’m a regular customer I would order every week there pizzas have just got disgusting the cheese is to thick taste so doughy I couldn’t even finish my pizza tonight won’t be ordering from them again bye don’t waste ur money
Oliver Oldfield
This is the slowest domino’s in London!!!!If you place order on the app you are given a ETA of 30mins however after waiting an hour I call the branch and I am told “the app is always wrong” no apologises just basically what you want from me. The food is cold as they have made multiple drops which you can see on the app. Honestly domino’s need sort this out.
Jing Xue
Ordered a large pizza and have noticed that there is a slice missing in the pizza. Tried to make it like we would not notice but you can see in my picture how obvious it was.This is a silly tik too craze and it is very sad a company like Dominoes has fallen victim to this.We threw the pizza away as we don't know what else they have done to it.
Be H
refused to give me a refund after NOT delivering our pizzas - waited for 40 minutes outside :(( waste of money
Ali OSMAN
90% of the time is excellent, 10% of the time is undercooked. Buying from domino bermondsey for many many years.
James
My last 3 orders from the Bermondsey store have all been wrong - and so I am left with desserts etc while they prepare and resend the new pizzas, but on all 3 occassions the driver has asked for the wrong pizza back. Not sure if it's a scam for obtaining free food, but gives me zero confidence in ordering again.
Delivery driver was extremely rude and kept buzzing my door until I got to it, I wasn’t given a second to get to it. He then pretty much chucked the food at me also the pizza was terrible!
Mary
It's like every other Dominos but in a good way
Sayed Fatahi
The quality gets better, smells good and is testy, well-done guys.I will definitely recommend this branch.
Daniel Olabiyi
I'm seeing people getting bad pizzas, talking about the horrible customer service, these times I didn't even get my pizza after two hours of waiting. Horrible service, called up and they're lying to my face to say "It's still on it's way" AFTER TWO HOURS, call again after twenty minutes, and I'm told its delivered just as it's closing time. Worst thing is sitting down, expecting it to come when you're hungry broDisgraceful. Disorganized. Never ordering from here again, anyone reading this don't either. Driver probably delivered to a wrong address too, despite having the correct one. smh.
Bassem D
It wasn't a good experienceThe staff need more training for dealing with customers and food could be better
Having ordered two large pizzas, on the website tracker it was saying that the food was out for delivery for almost 45 minutes. Then I called the branch to find out what exactly was going on, and they confirmed the order was already out and delivered, which was very confusing ?.Mean time, he said he will check with his driver and call me back in a minute, but didn't get back to me until I call him again after 7 minutes.His response was ow sorry the driver is not picking up so, don't worry we will make sure he will be there shortly.This is really concerning and uncomfortable situation ? as I didn't know whether they would give it to me from already delivered to a wrong address or planning to make new one.Either way, I didn't feel comfortable to eat this food and asked to cancel the order and refund my money back, and he agreed to do so without any hesitation and apologies.I had to order my food from somewhere else.After 10 minutes the driver comes and explains to me that the shop just gave him 5 minutes ago and acted as if he didn't know anything about this delaying and dramatic scenario(clearly something is not genuine and fishy ?).Hopefully domino will sort out this mess, especially lack of accountability, training and communications of the staff as they're serving the public.
No good when u go in store 2 times they have forgotten my order ?
Excellent, proper size Large pizzas and generous toppings. Good to find a Domino’s in London that can still do it right!
I ordered pizza with orginal coke in here , but they delivered for me wrong items with zero coke , they told refund to me but they didn’t . Never order here again
One of the worst pizzas I’ve ever ate ! I’m a regular customer I would order every week there pizzas have just got disgusting the cheese is to thick taste so doughy I couldn’t even finish my pizza tonight won’t be ordering from them again bye don’t waste ur money
This is the slowest domino’s in London!!!!If you place order on the app you are given a ETA of 30mins however after waiting an hour I call the branch and I am told “the app is always wrong” no apologises just basically what you want from me. The food is cold as they have made multiple drops which you can see on the app. Honestly domino’s need sort this out.
Ordered a large pizza and have noticed that there is a slice missing in the pizza. Tried to make it like we would not notice but you can see in my picture how obvious it was.This is a silly tik too craze and it is very sad a company like Dominoes has fallen victim to this.We threw the pizza away as we don't know what else they have done to it.
refused to give me a refund after NOT delivering our pizzas - waited for 40 minutes outside :(( waste of money
90% of the time is excellent, 10% of the time is undercooked. Buying from domino bermondsey for many many years.
My last 3 orders from the Bermondsey store have all been wrong - and so I am left with desserts etc while they prepare and resend the new pizzas, but on all 3 occassions the driver has asked for the wrong pizza back. Not sure if it's a scam for obtaining free food, but gives me zero confidence in ordering again.
Restaurantji Recommends
Delivery driver was extremely rude and kept buzzing my door until I got to it, I wasn’t given a second to get to it. He then pretty much chucked the food at me also the pizza was terrible!
It's like every other Dominos but in a good way
The quality gets better, smells good and is testy, well-done guys.I will definitely recommend this branch.
I'm seeing people getting bad pizzas, talking about the horrible customer service, these times I didn't even get my pizza after two hours of waiting. Horrible service, called up and they're lying to my face to say "It's still on it's way" AFTER TWO HOURS, call again after twenty minutes, and I'm told its delivered just as it's closing time. Worst thing is sitting down, expecting it to come when you're hungry broDisgraceful. Disorganized. Never ordering from here again, anyone reading this don't either. Driver probably delivered to a wrong address too, despite having the correct one. smh.
It wasn't a good experienceThe staff need more training for dealing with customers and food could be better