itsu - The Shard

The Shard Retail Arcade, London
020 3667 8307

Recent Reviews

Michael Wood

Great food. Thank you.

Dan Holland

Get rid of the self serve kiosks and give people some customer

Darja Kotova

Good food for good pricing :

Bruna Melo

Good place for a lunch break.

David Dro

The best in terms of busy weekends because you will always find space there as it is hidden in the arches.

Jennifer Ho

I found worms inside the cooked salmon rice i purchased today.. i actually didnt plan to escalate but i literally receive no apology from Itsu… this is ridiculous

Nik Oberlik

Fresh Sushi at reasonable prices. A surprisingly yummy soup.

Sachin Joshi

Great food. Nice atmosphere. Tasty food. Menu self selection is confusing if you aren't a regular

okenemem

Lovely place to escape the hustle and bustle of London bridge. I found eating in there peaceful and tranquil. The food came in 1 minute and was warm and delicious. Staff are such a help and I will definitely be backVegetarian options: Plenty availableKid-friendliness: Very kid friendlyParking: As far as I'm aware parking is extremely restricted.Wheelchair accessibility: YesDietary restrictions: Yes

D. J.

Yummy food, friendly employees, easy ordering.

Jason Zhao

3/5?Ordered the salmon sushi boxDecent quality & fresh salmon. Portions were too small for the price.

Samantha Schmitz

The food was disgusting and made me sick. If you want to eat sushi eat anywhere but here

lee lally

Food is brilliant. Would love if you could move the stools

Fran Brewin

I was going to give it a 5 star until I got home and found in the bag it was missing 2 things. I am physically disabled so I asked a male employee for help. It looked as though he had helped me but like I said in the bag when I got home found 2 things missing. Not good experience next time I go to Guy's hospital for an appointment will not be going there as I have been going regularly to Guy's hospital for medical appointments since 2019 had passed this place and thought I would treat myself to some sushi as I can't make it myself anymore due to pain. Sushi wasn't good as well. I got taught by Japanese people to make sushi. Rice wasn't even shiny so no fan going on when they included the rice vinegar. Make it yourself quicker and nicer.

Nina Maroulleti

Food was nice- can’t fault it at all. Have given a 3 star rating only because my daughter was accused of stealing her meal by the bald guy working there. She showed him her receipt straight away and he didn’t even apologise yet made a scene in front of other People there!I understand mistakes can happen but he dealt with it in the wrong manner. I told him nicely that he could have apologised and his answer was “why should I apologise, I thought she didn’t pay”Disgusting attitude. He clearly shouldn’t be working in retail as has no people skills.

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