Very nice place and good service, the girls are very organised and friendly. Andreea did for me a flat white coffee, very tasty and with a nice design. Grazie mille Andreea!
raluca boca
Excellent sandwich with avocado and chicken, carrot cake too sweet, but the girls who work are very kind. Every time I go to the shopping center the Valerie Patisserie is a fixed point, now Mirela and Andrea are always there to welcome
Jelena Vansovica
I have visited the Cafe at Brent Cross at around 17:40 and aware that the cafe might be closing: asked if they were open. A blond girl ( I heard her speaking albanian on my previous visits) She rudely said: WHAT??? - I said, that you cannot talk like this to customers if you get asked: you ask politely: Excuse me? or something like that, not WHATT?? - I asked her to provide her name and she refused. She turned away to face a coffee machine and started making faces ( I saw in mirrowed reflection on the coffee machine) I think this behaviour is unacceptable.. After I left, 2 ladies chased me and said thank you for telling her off as she was rude to them too….
Fredericco Chiesa
Would give it a zero if I could. Waitress stand was rude. Bartender was rude. Come here if you want attitude , Worst customer service, Sleepy service.
lau-mai
Got a beautiful black forest gateaux for my dad's 80th birthday, could not have been happier - delicious cake, light sponge & amazing flavour filling. Thank you so much ??
Irina W
Had an afternoon tea in Patisserie Valerie Brent Cross - fresh sandwiches, warm scones, excellent service from friendly staff. Very accommodating to different dietary requirements. Very happy with the experience.
Sally Hagitooulou
Absolutely lovely place had cream cake with my family , coffee was lovely too the only thing was their was lipstick on our cups , took them back to the lady behind the till, as she apologised , saying the dishwasher didn't clean them properly, cutlery was also grubby ,untensils just need abit more cleaning, other than this issue it was lovely,
FarrerSteve
Went for an afternoon tea on a voucher. The staff were great and let us swap fruit Scones for more plain ones.
H 2C
Service is alright, staff are friendly, price is reasonable however not a fan of pastries though.
emi como
Horrible stuff honestly, you ask for something nicely and they don’t know how to answer to you. I asked for a fork and she indicates it with the finger without even looking at me. NO MANNERS! Cake was also dry.
Taints is one the polite staff and her excellent customer services make me to comeback to your restaurant
Raluca Isopescu
Every time I have the opportunity to go to Brent Cross I visit the Valerie patisserie for the best croissants and the best cappuccino made by the girl with the curly hair I think her name is Andreea. And I will return every time with pleasure.
mahnaz eshghi
Andreea is a welcoming and amazing barista, she makes the best coffee every time we go.
anna maria
Me and my partner went on busy Sunday afternoon to use a voucher from Red Letter days - I can’t fault the place. We had very nice time and the ladies provided attentive service .We had the afternoon tea and couple of toasted croissants.We did enjoy ourselves and would recommend the place
Anca Pintescu
I've been to Patisserie Valerie on Brent Cross many times and I had very nice experience, their coffee, cakes are delicious and fresh, and the staff is lovely especially Andreea who is very nice and kind person, ready to make the best capuccino in the town.
Very nice place and good service, the girls are very organised and friendly. Andreea did for me a flat white coffee, very tasty and with a nice design. Grazie mille Andreea!
Excellent sandwich with avocado and chicken, carrot cake too sweet, but the girls who work are very kind. Every time I go to the shopping center the Valerie Patisserie is a fixed point, now Mirela and Andrea are always there to welcome
I have visited the Cafe at Brent Cross at around 17:40 and aware that the cafe might be closing: asked if they were open. A blond girl ( I heard her speaking albanian on my previous visits) She rudely said: WHAT??? - I said, that you cannot talk like this to customers if you get asked: you ask politely: Excuse me? or something like that, not WHATT?? - I asked her to provide her name and she refused. She turned away to face a coffee machine and started making faces ( I saw in mirrowed reflection on the coffee machine) I think this behaviour is unacceptable.. After I left, 2 ladies chased me and said thank you for telling her off as she was rude to them too….
Would give it a zero if I could. Waitress stand was rude. Bartender was rude. Come here if you want attitude , Worst customer service, Sleepy service.
Got a beautiful black forest gateaux for my dad's 80th birthday, could not have been happier - delicious cake, light sponge & amazing flavour filling. Thank you so much ??
Had an afternoon tea in Patisserie Valerie Brent Cross - fresh sandwiches, warm scones, excellent service from friendly staff. Very accommodating to different dietary requirements. Very happy with the experience.
Absolutely lovely place had cream cake with my family , coffee was lovely too the only thing was their was lipstick on our cups , took them back to the lady behind the till, as she apologised , saying the dishwasher didn't clean them properly, cutlery was also grubby ,untensils just need abit more cleaning, other than this issue it was lovely,
Went for an afternoon tea on a voucher. The staff were great and let us swap fruit Scones for more plain ones.
Service is alright, staff are friendly, price is reasonable however not a fan of pastries though.
Horrible stuff honestly, you ask for something nicely and they don’t know how to answer to you. I asked for a fork and she indicates it with the finger without even looking at me. NO MANNERS! Cake was also dry.
Restaurantji Recommends
Taints is one the polite staff and her excellent customer services make me to comeback to your restaurant
Every time I have the opportunity to go to Brent Cross I visit the Valerie patisserie for the best croissants and the best cappuccino made by the girl with the curly hair I think her name is Andreea. And I will return every time with pleasure.
Andreea is a welcoming and amazing barista, she makes the best coffee every time we go.
Me and my partner went on busy Sunday afternoon to use a voucher from Red Letter days - I can’t fault the place. We had very nice time and the ladies provided attentive service .We had the afternoon tea and couple of toasted croissants.We did enjoy ourselves and would recommend the place
I've been to Patisserie Valerie on Brent Cross many times and I had very nice experience, their coffee, cakes are delicious and fresh, and the staff is lovely especially Andreea who is very nice and kind person, ready to make the best capuccino in the town.