I'm sorry but we got there for 6 40pm, sat us down at a table right next to another couple as they said other tables were reserved. Then they finally moved us when found out they wasn't. Charged us full price on Wednesday 20th March which was my birthday but it actually was 2 for 1, didn't realise till 7 05pm then said they couldn't refund us for the deal even though we ordered 6 50pm. But the poor rating comes from finding a hair in my waffle, ok they did make another one but they brought my wife's latte just before the waffles which was ordered 10 minutes before which we had to remind them about. Somebody might of had a better experience but that was mine ?
Anna Rose Shaji
Good and Friendly staffFast Service.
Emiko Yamaguchi
Thay changed management and system again (!) I came at 9pm hoping it's quiet. Menu changed and waiter was awkward. My crepe was fine, but had to wait for my tea more than half an hour. And asked few times. It still came on its own, no milk, no spoon, no sugar / sweetener so have to ask again! I ws nearly asked gor refund and walk out. There was about 30 people came at once and they couldn't cope. But I ordered well before those noisy bunch came in. Worst experience at this branch.
Katie Wilson
I get that it’s been driven and delivered so not expecting everything to stay in place but there is no white sauce on it.That’s the tightest amount of white chocolate sauce they might aswell of not put
Sarah Ceasar
Nice atmosphere and good customer service and love ice cream and
Abdulkareem Abk
The staff were polite and the waffles were amazing!
jean martins
Very good place!
Murat Bayazit
Nice dessert ?
ABIJITH KUMAR
I recently visited the desert shop and had a wonderful experience, largely thanks to the exceptional service provided by Abhiram. He was attentive, friendly, and went above and beyond to ensure that my dessert order was perfect. The desserts themselves were delicious, and the cozy ambiance made it a delightful experience overall. I highly recommend this shop, especially for the outstanding customer service provided by Abhiram.
Lakshmi M.P
Had a pleasant experience at Creams,Bromley.The oreo waffle was extremely delicious.Great customer service by the staff,especially Abhiram.He was quick to deliver and is very smart and customer friendly.Overall experience was excellent.
Overall my experience at Creams Cafe Bromley was exceptional. The desserts were divine ?the drinks were refreshing, and the service provided by Abhiram was top-notch…..keep going mahn….. I would highly recommend visiting Creams Cafe for a sweet treat or a refreshing beverage. It's the perfect spot to satisfy your dessert cravings!Happy dining! I will definitely see you guys soon❤️? ?
gokul chandran
Very pleasant and hearty welcome by the guy from cold section, smart and speed service done by Abhi, give a 10/10 for his customer service.
Ayan Nasir
Oh I've been bromley local for awhile not common to see calm politely friendly staff who have great customer service. Especially having children and eating out isn't always as it seems there not much people who are understanding. I normally order online but whenever I'm local nearby I do order in shop and take some home. Great vibe and staff full of patience
Johrman Rosales
Good and Fast Service!!!
S. Yemi
Staff served me a stale waffle and melted ice cream. If the courier is not punctual I should not have to suffer from poor quality food. Won’t be seeing me
I'm sorry but we got there for 6 40pm, sat us down at a table right next to another couple as they said other tables were reserved. Then they finally moved us when found out they wasn't. Charged us full price on Wednesday 20th March which was my birthday but it actually was 2 for 1, didn't realise till 7 05pm then said they couldn't refund us for the deal even though we ordered 6 50pm. But the poor rating comes from finding a hair in my waffle, ok they did make another one but they brought my wife's latte just before the waffles which was ordered 10 minutes before which we had to remind them about. Somebody might of had a better experience but that was mine ?
Good and Friendly staffFast Service.
Thay changed management and system again (!) I came at 9pm hoping it's quiet. Menu changed and waiter was awkward. My crepe was fine, but had to wait for my tea more than half an hour. And asked few times. It still came on its own, no milk, no spoon, no sugar / sweetener so have to ask again! I ws nearly asked gor refund and walk out. There was about 30 people came at once and they couldn't cope. But I ordered well before those noisy bunch came in. Worst experience at this branch.
I get that it’s been driven and delivered so not expecting everything to stay in place but there is no white sauce on it.That’s the tightest amount of white chocolate sauce they might aswell of not put
Nice atmosphere and good customer service and love ice cream and
The staff were polite and the waffles were amazing!
Very good place!
Nice dessert ?
I recently visited the desert shop and had a wonderful experience, largely thanks to the exceptional service provided by Abhiram. He was attentive, friendly, and went above and beyond to ensure that my dessert order was perfect. The desserts themselves were delicious, and the cozy ambiance made it a delightful experience overall. I highly recommend this shop, especially for the outstanding customer service provided by Abhiram.
Had a pleasant experience at Creams,Bromley.The oreo waffle was extremely delicious.Great customer service by the staff,especially Abhiram.He was quick to deliver and is very smart and customer friendly.Overall experience was excellent.
Restaurantji Recommends
Overall my experience at Creams Cafe Bromley was exceptional. The desserts were divine ?the drinks were refreshing, and the service provided by Abhiram was top-notch…..keep going mahn….. I would highly recommend visiting Creams Cafe for a sweet treat or a refreshing beverage. It's the perfect spot to satisfy your dessert cravings!Happy dining! I will definitely see you guys soon❤️? ?
Very pleasant and hearty welcome by the guy from cold section, smart and speed service done by Abhi, give a 10/10 for his customer service.
Oh I've been bromley local for awhile not common to see calm politely friendly staff who have great customer service. Especially having children and eating out isn't always as it seems there not much people who are understanding. I normally order online but whenever I'm local nearby I do order in shop and take some home. Great vibe and staff full of patience
Good and Fast Service!!!
Staff served me a stale waffle and melted ice cream. If the courier is not punctual I should not have to suffer from poor quality food. Won’t be seeing me