Overall a very comfortable and friendly atmosphere with lovely food. Our server was Charlotte and she was very attentive and welcoming, nothing was too much trouble. Particularly around checking menu options for my child with allergies. We found the restaurant to be very relaxed and perfect for two young children. Thank you for a great experience !
Rossella Di Cosola
We were there with the family on Christmas day and the reason for my negative review isn't the restaurant itself. The food was in fact ok and we received a good service. The place was tidy and so was the toilet,even if that day was quite busy. The only aspect we didn't like was the Christmas menu,that wasn't transparent at all. Prices weren't listed and when we received the bill,it was at least double of the price of what we usually pay on the main course. I understand prices increase during the festivities, but that was a rip-off.The company should be more clear on the offer and provide menus with prices.
Leigh B
Felt compelled to share how amazing Ethan and April were this evening. Nothing was too much trouble, Ethan was most accommodating with our large party upon arrival and April in particular was faultless in her success. She went above and beyond as a server. Thank you so much. .
Ian Wright
Its been 30 odd years since ive been in here. The food is pretty average to poor/bland. You could spend simular money at any major chain and have a better experience.Staff and service were understaffed but worked tirelessly.All in all - OK but I have no real reason to return
Carl St John
We had a lovely Christmas day dinner here ! Food and service was great . The whole place was packed out . This was our third year in a row and will certainly be back soon .
diane d
Lovely meal with excellent service . Lorna was great waitress. Food was very nice , we had nice eve.
Macaila V
Great and friendly service from Michelle! :) good food and atmosphere for a post Christmas get together
Michele Buckley
Took the grandchildren for breakfast with Santa. Total waste of money. We waited 40 minutes for our food, which came with burnt sausages. The children had about 1 1/2 minutes with santa. Miserable staff. Will definitely not
holly argent
Waited for ages to be seatedWaited for ages for somebody to take our orderWas sat for over an hour before we got even toast and then waited another half an hour for the rest of our breakfast while my 11 month old was sitting starvingFood wasn’t even cooked properly so most of which was inedibleBut yet when it came to paying didn’t take staff 5 seconds to get the billWon’t be attending for breakfast againSanta experience wasn’t great at all, just at guy at a table who said “what’s your name”Absolutely no enthusiasm what so effort and 0 effort. Plus who wants to be getting up after eatingOur plan was to eat and then go and see Santa on our way out but this wasn’t possible because of food taking so longOur child didn’t like it anyway because by the time we went to see Santa it was past his lunch time so no breakfast or lunch at that point
Lauren C
Fantastic evening meal with our Family, Charlotte as always was lovely. She is so kind and knowledgeable about the products on offer. One of our meals was cold and she got it replaced no questions asked. Brilliant service!
What a waste of time Got there for our booking with my 11 month old. Waited over 25 minutes for somebody to even take our order to which I had to call them over then took another 20 minutes before bringing us some toast and another 40 before the rest of our breakfast. Not to mention the sausages were undercooked and eggs looked disgusting. I appreciate they did breakfast with Santa but from what I saw looks like they didn’t put enough staff on to deal with the fact they would be busier and my poor baby had to deal with crying over the fact he was hungry waiting for his breakfast for over an hour. How staff can notice this and yet still expect you to wait is crazy. Breakfast with Santa wasn’t worth it with Santa sat somewhere separate and didn’t even make an effort with my child. Won’t be going again this
dionnecole68
Lorna provided amazing customer service, she was extremely attentive! I had a problem with my chicken, and she sorted it out in a quick manner. Overall, we had a good experience.
lee g
Nice food, clean and pleasant restaurant, with great service. Many thanks to our lovely waitress Lorna, who made it a memorable visit.
Claire Miller
The chips were cold. The mushrooms were cold. Tomatoes were really overdone and shivered up. The onion rings were rock solid. I order medium-rare steak, it was raw inside. Two out of my 6 guests felt unwell the following day. I took my son here to celebrate his 18th birthday, it was a huge disappointment. The waitress was friendly and refunded one meal.Parking: Plenty of free parking on site
Barry Stubbs
We've visited the Crooked Billet several times now, for Birthdays etc never really been disappointed this time it's was no exception,although we had to wait a little longer than usual it was worth the wait, food was good, staff very friendly it added to a pleasant evening with my family on a special occasion, we will be back.Parking: Car park very spacious although a bit under light.
Overall a very comfortable and friendly atmosphere with lovely food. Our server was Charlotte and she was very attentive and welcoming, nothing was too much trouble. Particularly around checking menu options for my child with allergies. We found the restaurant to be very relaxed and perfect for two young children. Thank you for a great experience !
We were there with the family on Christmas day and the reason for my negative review isn't the restaurant itself. The food was in fact ok and we received a good service. The place was tidy and so was the toilet,even if that day was quite busy. The only aspect we didn't like was the Christmas menu,that wasn't transparent at all. Prices weren't listed and when we received the bill,it was at least double of the price of what we usually pay on the main course. I understand prices increase during the festivities, but that was a rip-off.The company should be more clear on the offer and provide menus with prices.
Felt compelled to share how amazing Ethan and April were this evening. Nothing was too much trouble, Ethan was most accommodating with our large party upon arrival and April in particular was faultless in her success. She went above and beyond as a server. Thank you so much. .
Its been 30 odd years since ive been in here. The food is pretty average to poor/bland. You could spend simular money at any major chain and have a better experience.Staff and service were understaffed but worked tirelessly.All in all - OK but I have no real reason to return
We had a lovely Christmas day dinner here ! Food and service was great . The whole place was packed out . This was our third year in a row and will certainly be back soon .
Lovely meal with excellent service . Lorna was great waitress. Food was very nice , we had nice eve.
Great and friendly service from Michelle! :) good food and atmosphere for a post Christmas get together
Took the grandchildren for breakfast with Santa. Total waste of money. We waited 40 minutes for our food, which came with burnt sausages. The children had about 1 1/2 minutes with santa. Miserable staff. Will definitely not
Waited for ages to be seatedWaited for ages for somebody to take our orderWas sat for over an hour before we got even toast and then waited another half an hour for the rest of our breakfast while my 11 month old was sitting starvingFood wasn’t even cooked properly so most of which was inedibleBut yet when it came to paying didn’t take staff 5 seconds to get the billWon’t be attending for breakfast againSanta experience wasn’t great at all, just at guy at a table who said “what’s your name”Absolutely no enthusiasm what so effort and 0 effort. Plus who wants to be getting up after eatingOur plan was to eat and then go and see Santa on our way out but this wasn’t possible because of food taking so longOur child didn’t like it anyway because by the time we went to see Santa it was past his lunch time so no breakfast or lunch at that point
Fantastic evening meal with our Family, Charlotte as always was lovely. She is so kind and knowledgeable about the products on offer. One of our meals was cold and she got it replaced no questions asked. Brilliant service!
Restaurantji Recommends
What a waste of time Got there for our booking with my 11 month old. Waited over 25 minutes for somebody to even take our order to which I had to call them over then took another 20 minutes before bringing us some toast and another 40 before the rest of our breakfast. Not to mention the sausages were undercooked and eggs looked disgusting. I appreciate they did breakfast with Santa but from what I saw looks like they didn’t put enough staff on to deal with the fact they would be busier and my poor baby had to deal with crying over the fact he was hungry waiting for his breakfast for over an hour. How staff can notice this and yet still expect you to wait is crazy. Breakfast with Santa wasn’t worth it with Santa sat somewhere separate and didn’t even make an effort with my child. Won’t be going again this
Lorna provided amazing customer service, she was extremely attentive! I had a problem with my chicken, and she sorted it out in a quick manner. Overall, we had a good experience.
Nice food, clean and pleasant restaurant, with great service. Many thanks to our lovely waitress Lorna, who made it a memorable visit.
The chips were cold. The mushrooms were cold. Tomatoes were really overdone and shivered up. The onion rings were rock solid. I order medium-rare steak, it was raw inside. Two out of my 6 guests felt unwell the following day. I took my son here to celebrate his 18th birthday, it was a huge disappointment. The waitress was friendly and refunded one meal.Parking: Plenty of free parking on site
We've visited the Crooked Billet several times now, for Birthdays etc never really been disappointed this time it's was no exception,although we had to wait a little longer than usual it was worth the wait, food was good, staff very friendly it added to a pleasant evening with my family on a special occasion, we will be back.Parking: Car park very spacious although a bit under light.