Good service and helpful staff, but I cannot recommend ordering matcha latte here. It was very bitter, clearly done with too hot water, and for me it seemed as if they tried to fix it with sugar, which frankly didn't work. Othervise normal coffee seems fine.
Paula Griffin
Not sure how Pret managed to train some of their staff to be so rude and disinterested but after an encounter with the manager here think I’ve discovered why. After my coffee, acceptable though nothing out of the ordinary, I went to use the accessible toilet. After cancer related surgery I had my bladder removed and wear an urostomy bag that requires regular emptying. Using the radar key given to me by the hospital I opened the door to the toilet at which point I was confronted by the manager demanding to know why I was using the toilet & where I’d got the key from. She then asked where I worked which would totally irrelevant to my need to use the accessible toilet. As I left she was talking to the security guard and gesturing towards me which made me feel especially uneasy. Perhaps training for Pret staff could include that simple phrase “Not every disability is visible”?
clayton clarke
Picked up a sandwich. Brunch on the move.Egg mayonnaise. Always spot on with most items however I always think it’s quite a high price to pay for what you get.
Thazin Michelle
I am about to used the toilet on 16 March at 6:15pm. I have bought drinks that afternoon thus why I come back to used toilet in the evening. At that time, there have one team member at the till who is African girl was not allowed me to use the toilet. I said I was there in the afternoon but she was replied she was not there. I think this is not the good service to the customer as I am working customer service. I have decided that I will not never go to that pert again!!!!!!!
Telly
Went in on a busy Sunday morning and had a terrible experience overall. They take your order and tell you to wait to the side... and that's it. There is no system in place to make sure everyone is getting their correct drinks during a rush other than calling the drinks out and hoping for the best. They also just call the drinks out randomly. If you order two drinks you expect your two drinks to be called out together when saying they're ready. They're calling them out singularly as soon as they make one which is dumb and confusing for for the 10 people waiting. Two separate customers took our drinks very quickly because they thought they were theirs.Now let me move on to the attitude a few of the staff were catching when their system was obviously not working. The tattooed guy was getting far too loud and mouthy about people not getting their drinks. I'm sorry you're the best barista this side of Camden and none of this could possibly be your fault, but this is a situation the staff have created so where do you get off being aggy with us on a Sunday morning? The bald guy was walking around whispering about customers as well rather than being any help.I wouldn't have even left this review if I didn't watch an elderly woman ask to use the toilet and her being told she has to buy something. So not only is that just a grim and soulless policy, it also means the staff (tattoo and bald are the only ones I had a problem with) have enough energy to talk amongst themselves about the elderly woman who hasn't bought anything yet and not enough to do their jobs adequately during a rush. Just ghoulish behaviour all round
Almudena Muñoz Corredor
Don't get here. Awful treat. Disgusting room. All dirty. Stuff rude and extremely unpleasant. Just skip it.
Fef0x
They attended to us in a hurry and closed the bathroom early.
Grant Lightbody
Just too expensive! I do like most of the food but only visit if the boss is paying.A (usually burned) Croissant with bacon, cheese and tomato is nearly £5. A fiver! For a Croissant. Starbucks do it also. £3 for an almond Croissant.And I don't like Pret Coffee. It has a very cardboardy taste.And everyone knows it but sometimes has to use the profiteering house of sadness.Bit like the UK really!
kharistattoos
The food is good, but the worse hot chocolate ever !!! I'm local so I can confirm is always bad, so you can have a nice bacon and egg roll, but with a disgusting drink ?
Joan L.
This Pret A Manger is very busy but the food is fresh. There’s lots of places to sit inside and enjoy your meal.
No system in place for when it’s busy. Other than you pay for your order then have to constantly keep asking for your order. Appalling service, drinks being made that were not claimed so clearly those guys had given up and gone else where. 10 minutes and 4 requests to finally get my cappuccino, yet no apology just attitude from the gang there. Coffee is half decent almost worth the wait and the cookie was still just in date by the time I got my drink.
Jose G.
The hairless waiter was very rude, unlike other Pret a Manger I've been
Yosephine Melinda
Seeing all the other reviews here on the extremely rude service & behaviour from the bald guy, I think it would be wise for him to be removed from this branch.
Mark McKenna
Staff are absolutely amazing 5+⭐️
Andy Street
Got a filter coffee here and thought it tasted a bit... Chemically. Opened it up and there are soap bubbles or something from some cleaning solution still floating in it that are not the normal bubbles you might see in freshly poured coffee. These have a rainbow sheen and have stuck around for 15 mins.They are not properly cleaning and rinsing the filter coffee machine at this branch and exposing customers to chemicals. Who knows what other poor cleaning they are doing here.
Good service and helpful staff, but I cannot recommend ordering matcha latte here. It was very bitter, clearly done with too hot water, and for me it seemed as if they tried to fix it with sugar, which frankly didn't work. Othervise normal coffee seems fine.
Not sure how Pret managed to train some of their staff to be so rude and disinterested but after an encounter with the manager here think I’ve discovered why. After my coffee, acceptable though nothing out of the ordinary, I went to use the accessible toilet. After cancer related surgery I had my bladder removed and wear an urostomy bag that requires regular emptying. Using the radar key given to me by the hospital I opened the door to the toilet at which point I was confronted by the manager demanding to know why I was using the toilet & where I’d got the key from. She then asked where I worked which would totally irrelevant to my need to use the accessible toilet. As I left she was talking to the security guard and gesturing towards me which made me feel especially uneasy. Perhaps training for Pret staff could include that simple phrase “Not every disability is visible”?
Picked up a sandwich. Brunch on the move.Egg mayonnaise. Always spot on with most items however I always think it’s quite a high price to pay for what you get.
I am about to used the toilet on 16 March at 6:15pm. I have bought drinks that afternoon thus why I come back to used toilet in the evening. At that time, there have one team member at the till who is African girl was not allowed me to use the toilet. I said I was there in the afternoon but she was replied she was not there. I think this is not the good service to the customer as I am working customer service. I have decided that I will not never go to that pert again!!!!!!!
Went in on a busy Sunday morning and had a terrible experience overall. They take your order and tell you to wait to the side... and that's it. There is no system in place to make sure everyone is getting their correct drinks during a rush other than calling the drinks out and hoping for the best. They also just call the drinks out randomly. If you order two drinks you expect your two drinks to be called out together when saying they're ready. They're calling them out singularly as soon as they make one which is dumb and confusing for for the 10 people waiting. Two separate customers took our drinks very quickly because they thought they were theirs.Now let me move on to the attitude a few of the staff were catching when their system was obviously not working. The tattooed guy was getting far too loud and mouthy about people not getting their drinks. I'm sorry you're the best barista this side of Camden and none of this could possibly be your fault, but this is a situation the staff have created so where do you get off being aggy with us on a Sunday morning? The bald guy was walking around whispering about customers as well rather than being any help.I wouldn't have even left this review if I didn't watch an elderly woman ask to use the toilet and her being told she has to buy something. So not only is that just a grim and soulless policy, it also means the staff (tattoo and bald are the only ones I had a problem with) have enough energy to talk amongst themselves about the elderly woman who hasn't bought anything yet and not enough to do their jobs adequately during a rush. Just ghoulish behaviour all round
Don't get here. Awful treat. Disgusting room. All dirty. Stuff rude and extremely unpleasant. Just skip it.
They attended to us in a hurry and closed the bathroom early.
Just too expensive! I do like most of the food but only visit if the boss is paying.A (usually burned) Croissant with bacon, cheese and tomato is nearly £5. A fiver! For a Croissant. Starbucks do it also. £3 for an almond Croissant.And I don't like Pret Coffee. It has a very cardboardy taste.And everyone knows it but sometimes has to use the profiteering house of sadness.Bit like the UK really!
The food is good, but the worse hot chocolate ever !!! I'm local so I can confirm is always bad, so you can have a nice bacon and egg roll, but with a disgusting drink ?
This Pret A Manger is very busy but the food is fresh. There’s lots of places to sit inside and enjoy your meal.
Restaurantji Recommends
No system in place for when it’s busy. Other than you pay for your order then have to constantly keep asking for your order. Appalling service, drinks being made that were not claimed so clearly those guys had given up and gone else where. 10 minutes and 4 requests to finally get my cappuccino, yet no apology just attitude from the gang there. Coffee is half decent almost worth the wait and the cookie was still just in date by the time I got my drink.
The hairless waiter was very rude, unlike other Pret a Manger I've been
Seeing all the other reviews here on the extremely rude service & behaviour from the bald guy, I think it would be wise for him to be removed from this branch.
Staff are absolutely amazing 5+⭐️
Got a filter coffee here and thought it tasted a bit... Chemically. Opened it up and there are soap bubbles or something from some cleaning solution still floating in it that are not the normal bubbles you might see in freshly poured coffee. These have a rainbow sheen and have stuck around for 15 mins.They are not properly cleaning and rinsing the filter coffee machine at this branch and exposing customers to chemicals. Who knows what other poor cleaning they are doing here.