Monkey Puzzle Beefeater

Leatherhead Rd, Chessington
01372 744060

Recent Reviews

Peter Rogers

Pleasant enough. Nothing outstanding.

Rob Beacham

Excellent food, friendly staff, large car park, what more do you want

Jeff Solomon

Definitely a good Beefeater, Great food and great service ?

DrEEm Vandermeer

Awful experience, I'm a local and I used to pop in to this pub every now and then, with friends, hubby ect essentially in the summer, tonight I chose to go in with a work colleague, not only as soon as we walked in did the overwhelming smell of sewage, stagnant water hit you enough to almost cough or gag, we got a drink quickly and went outside, whilst sitting enjoying the rubbish build up and dirty tables a huge rat run past us the size of a cat..... We chose to go back in and finish our drinks safe to say, I won't be visiting there again any time soon. Absolutely disgusting, considering it could be amazing, with the amount of seats, options for couples or large groups, accommodation next door, car park and option of food. Shame it's ran by kids.

Simone Nieri

I should put 0 but I can’t.Mother day… wait for the main course one and half hours in the meantime no one come to clean all our dirty plates from the started.Only few waiter was actually care about the guests, most of them just stand in from of the kitchen chatting.Really bad experience.

Trevor Wheeler

Time we had 3 course it was 3 hours waitress was good just the time we had to wait they over booked in my eyes it was just greed will not go there

DEMOSTHENIS ZAMBOURIDES

Crazy Mothers day visit put us off the place. They tried but it was obvious they couldn't cope, either short staffed or too busy for them or maybe bit of both. We could hear tables around us complaing too. Food took over an hour and then as if it couldn't get any worse, it did, they put a really noisey 7 year old kids party of 8 right behind us, with the guradian/parents standing around the table, it looked very odd and we had them standing right behind our chairs. They kept telling the kids off and to quieten down but with little success. Not sure why they were so badly behaved but it probably wasn't a good idea to place a group like this near tables celebrating Mothers Day with varying ages of Mum's some of which were quite elderly. Food was very poor with loads of errors. Our meal came with Roast potatoes with a steak and they sent them out with boiled potatoes. I think they were short of Roast potatoes because of all the roast dinners coming out on a Mothers day Sunday but we complained and they suddenly managed to produce 2 bowls of Roast potatoes apologising for the mistake. Our server was great and did his best but the place let him and us down quite badly on this occasion.

Kimberley Deal

Lovely food welcoming staff,Exception service from young lady named sharnie always met with a smile and quick to help with any needs.Kid-friendliness: Always welcoming for my child and given things to occupy them with

John Brown

After reading other reviews, I was surprised by the unpleasant odor in the venue. I was there primarily for a Premier Inn breakfast, which I assumed would be consistent across all locations. However, the smell I encountered was difficult to pinpoint, resembling a mix of mildew, mold, and sewage. Despite being one of the few guests having breakfast, the only staff member present seemed indifferent to my presence until several minutes had passed. The buffet breakfast options were limited, and the overpowering odor dampened my appetite, making it unappetizing to indulge in fried foods. I can't speak for the evening meals, but based on my experience, the Premier Inn breakfast wasn't worth the price. Ultimately, you be the judge.

Malcolmn Gray

Very good and clean also helpful /reasonable prices for all to enjoy so go there and enjoy the atmosphere.

James Dash

Really liked the buffet breakfast, good idea ?

Christhiane Moncau

We, the BT Openreach, came in for breakfast, 30 of us. Buffet was lovely, really friendly staff and nice atmosphere. Would definitely recommend it to friends and family.

Philippa McNamee

We went here yesterday with some friends, not been before and definitely won’t go again. The place is dirty, it looks like it needs a good deep clean and I can confirm it has some horrible smell when you go in, toilet, sewage type smell.Food was very average, service was very slow and it wasn’t particularly busy at the time we went.A couple of us had the refillable drinks, I asked where the machine was to refill and our server huffed and said she was meant to do it but the bar was round the corner if I wanted to go and ask them to do it….ok.I’m not sure if there wasn’t enough staff for the tables that were sat (not that many but people were spread about the large venue)Just very lackluster venue in every sense.

Peter

Absolutely stinks of sewage. Stuck with it as we are staying next door in the Premier Inn.Wheelchair accessibility: Ramp to entrance, level access tables a available

Terry rodel

Booked a table on arrival the restaurant smellt of effluentthe most surprising thing was that thay were still serving food. We did not stay this is absolutely

Load More