Avoid! They are always trying to dodgy things and fraud with the loyalty app, and also wanted me to pay twice for my fuel claiming that they’ve accidentally refunded my first payment (even though I didn’t tap my card for a refund)
Nicolas l
Practical place, but wrong prices very often for some items.When it's written clearly the name of the product the quantity with the price ( 2.95/unit) X 3 = 8.85£ not 10.55£.
Burhan Ozkan
I waited for over 10 minutes for the toilet, he said he was doing cleaning, i said to him, we are 2 customer here waiting for the toilet, he was using the toilet but you have to be considerate. I didn't even see cleaning goods in there. Please don't spend so long in toilet, be considerate. I always use shell, I am usually happy with them. Also the toilet didnt even look like it had been cleaned.
H Yasmina
Everything is always out of stock and bad service AVOID
Neil Glanville
Rude unhelpful staff with bad attitudes, do not use this place!!!!
Mauro Mignozzetti
Very professional and helpful staff. I had a problem with the staff of neighbours petrol station and I moved here also if it is a little bit far. It doesn't matter. Customers service is the most way to have a lovely feedback. We'll done. Thanks ?
Z Boron
Very dangerous to use a barcode scanner - staff do not understand how to use a scanner and that it is very dangerous for the eyes - why does the company not provide training in this topic ?! Infrared rays are very dangerous -! -
E B
I pop in to get a coffee in the mornings...all the staff are lovely, but Shanthi needs a special mention. She's always so welcoming and friendly, asks about my family etc. A real credit and someone who knows how to deliver lovely customer service!
Wendy Burrell
If you haven't got no petrol, the very least you could do is let the general public know so they don't waste what little petrol they have coming to your EMPTY garage. Rather than declaring yourself as 'open for business'.
chisomo lungu
Got some fuel during the panic buying frenzy.Orderly queues with a polite member of staff directing traffic to the pumps.Customers also doing their part in refuelling and paying promptly, dashing back to their vehicles - excellent!Keep it up.
My local garage and I have nothing but problems. Bought an apple gift card and they didn't activate it. Bought a sandwich and they charged me for two. They never pick up the phone so you have to traipse back. No apology. It's always something with them. AvoidUPDATE: despite the apparently quick response below, the link is for their bog-standard 'contact us' page, the chat option is manned by a robot (and not even 24/7 apparently), and in the end I had to fill in a long form to still not receive any response, refund or apology. Buy electric!
Searcher holic
What's great about it is that it's one of the few places with a loo...Life saver
sumeet B
Customer service from Cashier Shanti was outstanding and you can see how she makes everyone welcome! Not something I expect at a petrol pump.
YEHYE EVENTEDLDN
Always good service
Matt Too
Decent snacks. Costa hot drinks. Polite staff and a clean fore court. Can be difficult exited on to the main road.
Avoid! They are always trying to dodgy things and fraud with the loyalty app, and also wanted me to pay twice for my fuel claiming that they’ve accidentally refunded my first payment (even though I didn’t tap my card for a refund)
Practical place, but wrong prices very often for some items.When it's written clearly the name of the product the quantity with the price ( 2.95/unit) X 3 = 8.85£ not 10.55£.
I waited for over 10 minutes for the toilet, he said he was doing cleaning, i said to him, we are 2 customer here waiting for the toilet, he was using the toilet but you have to be considerate. I didn't even see cleaning goods in there. Please don't spend so long in toilet, be considerate. I always use shell, I am usually happy with them. Also the toilet didnt even look like it had been cleaned.
Everything is always out of stock and bad service AVOID
Rude unhelpful staff with bad attitudes, do not use this place!!!!
Very professional and helpful staff. I had a problem with the staff of neighbours petrol station and I moved here also if it is a little bit far. It doesn't matter. Customers service is the most way to have a lovely feedback. We'll done. Thanks ?
Very dangerous to use a barcode scanner - staff do not understand how to use a scanner and that it is very dangerous for the eyes - why does the company not provide training in this topic ?! Infrared rays are very dangerous -! -
I pop in to get a coffee in the mornings...all the staff are lovely, but Shanthi needs a special mention. She's always so welcoming and friendly, asks about my family etc. A real credit and someone who knows how to deliver lovely customer service!
If you haven't got no petrol, the very least you could do is let the general public know so they don't waste what little petrol they have coming to your EMPTY garage. Rather than declaring yourself as 'open for business'.
Got some fuel during the panic buying frenzy.Orderly queues with a polite member of staff directing traffic to the pumps.Customers also doing their part in refuelling and paying promptly, dashing back to their vehicles - excellent!Keep it up.
Restaurantji Recommends
My local garage and I have nothing but problems. Bought an apple gift card and they didn't activate it. Bought a sandwich and they charged me for two. They never pick up the phone so you have to traipse back. No apology. It's always something with them. AvoidUPDATE: despite the apparently quick response below, the link is for their bog-standard 'contact us' page, the chat option is manned by a robot (and not even 24/7 apparently), and in the end I had to fill in a long form to still not receive any response, refund or apology. Buy electric!
What's great about it is that it's one of the few places with a loo...Life saver
Customer service from Cashier Shanti was outstanding and you can see how she makes everyone welcome! Not something I expect at a petrol pump.
Always good service
Decent snacks. Costa hot drinks. Polite staff and a clean fore court. Can be difficult exited on to the main road.