Terrible food hard chicken cold dry chips not worth the money at
Daisy may Hayne
Food was scrummy... service
Cherrelle Hinds-Swaby
Their customer service is appalling. They are disrespectful and treat people of colour as if they are not valued customers.They did wrong by us and then made us have to tell them off to get our money back, as for some reason we had to pay before receiving our food(not something they've ever done before!!!They did their best to not refund the money as I believe they didn't know how to do it on the card machine.We eventually got a cash refund....Will never spend any money there again... Caribbean Fried Chicken is better anyway, the flavour goes all the way through to the bone, so you don't lose the flavour when you remove the skin....AWFUL PLACE &STAFF!!!!
laura
extremely busy, no coordination, rude service, terrible
Cherrelle H
Their customer service is appalling. They are disrespectful and treat people of colour as if they are not valued customers. They did wrong by us and then made us have to tell them off to get our money back, as for some reason we had to pay before receiving our food(not something they've ever done before!!! They did their best to not refund the money as I believe they didn't know how to do it on the card machine. We eventually got a cash refund.... Will never spend any money there again... Caribbean Fried Chicken is better anyway, the flavour goes all the way through to the bone, so you don't lose the flavour when you remove the skin.... AWFUL PLACE &STAFF!!!!
Greg Lee
First of all the food is good.Secondly the online prices differ to the prices in store, whats that about? Also on two occasions my order has been incorrect. Food missing from deal ordered. Overall not great.
S E
Poor customer serviceOrder online at your own riskI was charged for food that I wasn't delivered.
Corey Fielder
Best Chicken Shop in east London. No doubt.
Irfan Yusuf
Used to be a regular customer here. Overtime the quality has gone downhill.Their Pizza's and Quarter/Half Pounders are still good but I've stopped getting anything else.I've been charged 10p for bags that I've never received on online orders. I've been short changed a number of times when I've sent children for collection on phone orders.Last couple of orders on Pizza's didn't include dips (used to be 2 per Pizza when I started going here)Pizza Toppings have reduced from 5 to 4 on online orders (Just Eat)Online prices are more than shop prices. Best to order via phone and collect and make sure you count the change.
ehsanul83
I ain’t gonna order from Red Rooster anymore. I always ordered family deals from Red Rooster which include 6 wings or a 1.5 litre drink. The drink was always missing in my order. It happened in few occasions. They promised to give me drink next time. They kept doing same. I don’t recommend them at all. They are deceiving customers. Their foods are horrible as well. Chicken pieces are greasy and unhealthy. In a word rubbish. There are many fast food shops around which are far better than this rubbish trash.
I got the lamb kofta, highly recommend. food was good, quick service I got my food around 10 mins after I
SHAHAD Ali
Only place I’ve seen where they charge £10 minimum on card . Ridiculous how they can even do it . Not good business at least a £5 minimum this £10 a joke
Aaron
Went their to try it and it was vile the burger tastes lime vinegar same as the mayonnaise chips were soggy never going bk to these ever stay away
Priya Suresh
The food was cold and smelly, I saw rat inside the store while I was leaving this place , I took the picture , tommorow visiting it with health authorities , the most worst management as well.
christina ansal
Omg its my first time visiting this store, customer service was good but omg the food was revolting!!!! The chicken was smelling so bad like it was old and gone off, i can't believe it how can they sell off chicken smelly chicken to customers, i ate one and rest in bin! Completely disgusted by the whole experience. Will not visit again and nor should anyone who is looking for a decent shop to grab chicken and chips :/
Terrible food hard chicken cold dry chips not worth the money at
Food was scrummy... service
Their customer service is appalling. They are disrespectful and treat people of colour as if they are not valued customers.They did wrong by us and then made us have to tell them off to get our money back, as for some reason we had to pay before receiving our food(not something they've ever done before!!!They did their best to not refund the money as I believe they didn't know how to do it on the card machine.We eventually got a cash refund....Will never spend any money there again... Caribbean Fried Chicken is better anyway, the flavour goes all the way through to the bone, so you don't lose the flavour when you remove the skin....AWFUL PLACE &STAFF!!!!
extremely busy, no coordination, rude service, terrible
Their customer service is appalling. They are disrespectful and treat people of colour as if they are not valued customers. They did wrong by us and then made us have to tell them off to get our money back, as for some reason we had to pay before receiving our food(not something they've ever done before!!! They did their best to not refund the money as I believe they didn't know how to do it on the card machine. We eventually got a cash refund.... Will never spend any money there again... Caribbean Fried Chicken is better anyway, the flavour goes all the way through to the bone, so you don't lose the flavour when you remove the skin.... AWFUL PLACE &STAFF!!!!
First of all the food is good.Secondly the online prices differ to the prices in store, whats that about? Also on two occasions my order has been incorrect. Food missing from deal ordered. Overall not great.
Poor customer serviceOrder online at your own riskI was charged for food that I wasn't delivered.
Best Chicken Shop in east London. No doubt.
Used to be a regular customer here. Overtime the quality has gone downhill.Their Pizza's and Quarter/Half Pounders are still good but I've stopped getting anything else.I've been charged 10p for bags that I've never received on online orders. I've been short changed a number of times when I've sent children for collection on phone orders.Last couple of orders on Pizza's didn't include dips (used to be 2 per Pizza when I started going here)Pizza Toppings have reduced from 5 to 4 on online orders (Just Eat)Online prices are more than shop prices. Best to order via phone and collect and make sure you count the change.
I ain’t gonna order from Red Rooster anymore. I always ordered family deals from Red Rooster which include 6 wings or a 1.5 litre drink. The drink was always missing in my order. It happened in few occasions. They promised to give me drink next time. They kept doing same. I don’t recommend them at all. They are deceiving customers. Their foods are horrible as well. Chicken pieces are greasy and unhealthy. In a word rubbish. There are many fast food shops around which are far better than this rubbish trash.
Restaurantji Recommends
I got the lamb kofta, highly recommend. food was good, quick service I got my food around 10 mins after I
Only place I’ve seen where they charge £10 minimum on card . Ridiculous how they can even do it . Not good business at least a £5 minimum this £10 a joke
Went their to try it and it was vile the burger tastes lime vinegar same as the mayonnaise chips were soggy never going bk to these ever stay away
The food was cold and smelly, I saw rat inside the store while I was leaving this place , I took the picture , tommorow visiting it with health authorities , the most worst management as well.
Omg its my first time visiting this store, customer service was good but omg the food was revolting!!!! The chicken was smelling so bad like it was old and gone off, i can't believe it how can they sell off chicken smelly chicken to customers, i ate one and rest in bin! Completely disgusted by the whole experience. Will not visit again and nor should anyone who is looking for a decent shop to grab chicken and chips :/