Horrible service this morning Friday 17th of September 21 at 10:15 am ….I hope the manager has a look on video\\nI was wearing a black t shirt with a black hat … there was a lady being trained, she was all smiles and willing to learn but her trainer isn’t bothered … keeps shouting infront of customers !! … what bothered me more is the lady who is doing the coaching as she hasn’t acknowledged me … I waited for 2 long minutes … was the only one waiting then even though no one else was waiting She finished with a customer … again not acknowledging me … went on to prepare a delivery order again not acknowledging or even smiling at me … I would have waited … even though I needed to go to work had she told me I will be with you shortly … she truly lacks customer service ethics and needs to be trained herself … will not buy from this Costa again …. Plenty other coffee shops in the vicinity .
Amaka Ch
I stopped over for a tuna melt and the store had it in stock. Short queue and didn’t wait long to be served too. Plenty of seating spaces provided with social distance observed too. Clean restaurant with friendly staff too.
Ben Todar
This is by far the worst Costa I’ve ever been to,\\nI go there pretty much everyday for the love of the brand, but everytime there has to be some sort of disappointment!\\nJust now, I was told that I can’t have cup holders because they are reserved for deliveries as if they pay real money and I pay monopoly one.\\nI was told to be grateful that I have my coffees in cups and the cup holders aren’t included in the price, this was told to me in the lowest manners ever.\\nThere is Starbucks across the road and there is where I’ll be going.\\n\\nBtw: I never ever complain and this is my first time because it was indeed the lowest service I’ve ever had.
EJRP - Car 1 - Chief Smith
The service was good but all the toilets which included the disabled toilet are downstairs
Thomas Béranger
The 2 barista bullying a homeless man because he smelled bad was really not what I wanted to witness when I came in. Crass. I'd like to see what they look like when their minimum wage job drops them.
Clive Dlima
Nice store. Leonette is a great smile amd cheer in the morning?
DAVID RESPECT
Order number: 58000242616\\nAwful experience today I made an online order at 17:25 I went to the shop to collect at 17:35 because the app suggests it takes 5-10 minutes for the order to be ready.\\nOnce I arrived at the shop and asked if my order was ready the ladies working there told me that they didn't prepare it in case I was late and the coffee lost its ''freshness\\\" they told me to wait a second and they will start making it but that wasn't the case.\\nThey started making everyone else's coffees and only started making my coffee when there was no one else in the shop my coffee was ready at 17:50 25 minutes after the initial order and they made it wrong they forgot all the extras + they were rude when I corrected them!\\n\\nEdit: What's the point of ordering in advance if you're going to wait in the line like everyone else, aren't orders from the app supposed to be prioritized?
Qazim
Good coffee ! FYI extra hit is 160c
Ben Fazliu
Train staff to be more costumer service not the atietuud .
Cafe test good but the staff atietuud stinks ...
Mark Sparksman
Nice coffee. Friendly staff, Seating area for around 30 people. Vanilla milk wasnt to my liking.
Horrible service this morning Friday 17th of September 21 at 10:15 am ….I hope the manager has a look on video\\nI was wearing a black t shirt with a black hat … there was a lady being trained, she was all smiles and willing to learn but her trainer isn’t bothered … keeps shouting infront of customers !! … what bothered me more is the lady who is doing the coaching as she hasn’t acknowledged me … I waited for 2 long minutes … was the only one waiting then even though no one else was waiting She finished with a customer … again not acknowledging me … went on to prepare a delivery order again not acknowledging or even smiling at me … I would have waited … even though I needed to go to work had she told me I will be with you shortly … she truly lacks customer service ethics and needs to be trained herself … will not buy from this Costa again …. Plenty other coffee shops in the vicinity .
I stopped over for a tuna melt and the store had it in stock. Short queue and didn’t wait long to be served too. Plenty of seating spaces provided with social distance observed too. Clean restaurant with friendly staff too.
This is by far the worst Costa I’ve ever been to,\\nI go there pretty much everyday for the love of the brand, but everytime there has to be some sort of disappointment!\\nJust now, I was told that I can’t have cup holders because they are reserved for deliveries as if they pay real money and I pay monopoly one.\\nI was told to be grateful that I have my coffees in cups and the cup holders aren’t included in the price, this was told to me in the lowest manners ever.\\nThere is Starbucks across the road and there is where I’ll be going.\\n\\nBtw: I never ever complain and this is my first time because it was indeed the lowest service I’ve ever had.
The service was good but all the toilets which included the disabled toilet are downstairs
The 2 barista bullying a homeless man because he smelled bad was really not what I wanted to witness when I came in. Crass. I'd like to see what they look like when their minimum wage job drops them.
Nice store. Leonette is a great smile amd cheer in the morning?
Order number: 58000242616\\nAwful experience today I made an online order at 17:25 I went to the shop to collect at 17:35 because the app suggests it takes 5-10 minutes for the order to be ready.\\nOnce I arrived at the shop and asked if my order was ready the ladies working there told me that they didn't prepare it in case I was late and the coffee lost its ''freshness\\\" they told me to wait a second and they will start making it but that wasn't the case.\\nThey started making everyone else's coffees and only started making my coffee when there was no one else in the shop my coffee was ready at 17:50 25 minutes after the initial order and they made it wrong they forgot all the extras + they were rude when I corrected them!\\n\\nEdit: What's the point of ordering in advance if you're going to wait in the line like everyone else, aren't orders from the app supposed to be prioritized?
Good coffee ! FYI extra hit is 160c
Train staff to be more costumer service not the atietuud . Cafe test good but the staff atietuud stinks ...
Nice coffee. Friendly staff, Seating area for around 30 people. Vanilla milk wasnt to my liking.
Restaurantji Recommends
Great coffee, nice music, wifi and pretty quiet, if you want to do some work or just enjoy a book.
Very nice, friendly and proffessional staff, cozy atmosphere & tasty espresso coffee as always at Costa. Thank you very much!