This one is a very nice Cafe Nero. Nice interior and very nice staff members. Very relaxing and I enjoyed the time here.
Sara Ines
This coffee shop is a gem, not just for its fantastic service but also for their absolutely divine cinnamon rolls. The combination of great hospitality and mouthwatering pastries makes it a must-visit spot for a delightful coffee break!
Rik T
I'm sorry but I won't use this again paying nearly £20 for coffee and food went to get a seat in the seating.area and was surprised by all of the seats being taken by people lying down asleep shoes off and smelly feet all over how are we meant to eat in this situation. I reported this to the staff who said they would deal with it but after waiting 10 minutes and food being cold we gave up... The people lying down hadn't even ordered from Nero but we have to suffer as paying guests won't be using Nero again in any location after this experience
M D
A chain location which feels like a local's spot. Nice mix of people - you can go for a catchup or sit there for 8 hours on your laptop, it's very chill. They've got loads of books, lots of places to sit. Let's be honest, it's not the best food you'll ever eat but hey it's a Nero's. Decent coffee. Great addition to the high street.Wheelchair accessibility: Flat access from the high street. Accessible toilet.
Chinedum Nwaneri
Gess has best customer service.and always smile.makes coffee with a smile
mkfan786
Wonderful place with a lovely and cosy atmosphere. I had a glass of lovely iced coffee ☕
procarswoking
Great coffee and the service was also excellent. Fast and with all extra requirements, great customer service from Shannen, a nice barista, what even if she was busy didn't drop the quality of the service. Well done Luton Caffe Nero!
Atifa Hidari
Poor worker looked exhausted and too tired to speak
Brian Witcombe
Decor to give a homely atmosphere works well. The inside booths are rather cramped. Prices a little higher than Costa, but the coffee tastes the same. Popular place locally.
Maria Joao
Nice coffee shop, it was busy, but I got a nice quit little booth to sit and do my work and drink a very nice fruity tea accompanied by a very tasty pork sausage roll. ?Vegetarian options: They offer a range of vegetarian and vegan food.
Cosy place to enjoy a good cup of coffee and read a book .
Martin O
Mediocre. Usual Increbily slow service. Six people in queue one person doing everything and one cleaning fridge windows, oblivious to priorities like my coffee!
A T Domingo
Lovely white chocolate mocha and the lemon meringue cheesecake was superb.
Ursula D
Seeing the recent bad reviews, I beg to disagree and hope I wasn't just a lucky exception. After traipsing around for a few hours, my feet were hurting, I needed to sit down, have a drink and a bite to eat. This branch near UCL and London University is a bit bohemian, with mismatched sofas, chairs etc. And yes, the tables were a little untidy, as they are understaffed. But it had still a cosy feel, and we were lucky to find a table. I had a look at the cakes, but they didn't look too inviting, a bit old and dry. So I chose a rather large Brie and tomato focaccia , and ordered two cappuccinos. After a few minutes I went back to check on my order; to my delight the very pleasant, helpful and cheerful assistant had actually warmed up the bread, and was plating it with two sets of cutlery. Well observed by the young lady! The focaccia was actually lovely, warm and slightly spicy, better than expected. Coffee was good. Prices are typical for the West End, a bit expensive, but not extortionate. We were quite happy with our short break.
K5466XZalexanderb
Worst customer service ever, dirty cups and cutlery. Old furniture and rubbish on the table. Toilet was horrible. Would not recommend to anyone. Instead go to small independent shop or Starbucks and Costa.
This one is a very nice Cafe Nero. Nice interior and very nice staff members. Very relaxing and I enjoyed the time here.
This coffee shop is a gem, not just for its fantastic service but also for their absolutely divine cinnamon rolls. The combination of great hospitality and mouthwatering pastries makes it a must-visit spot for a delightful coffee break!
I'm sorry but I won't use this again paying nearly £20 for coffee and food went to get a seat in the seating.area and was surprised by all of the seats being taken by people lying down asleep shoes off and smelly feet all over how are we meant to eat in this situation. I reported this to the staff who said they would deal with it but after waiting 10 minutes and food being cold we gave up... The people lying down hadn't even ordered from Nero but we have to suffer as paying guests won't be using Nero again in any location after this experience
A chain location which feels like a local's spot. Nice mix of people - you can go for a catchup or sit there for 8 hours on your laptop, it's very chill. They've got loads of books, lots of places to sit. Let's be honest, it's not the best food you'll ever eat but hey it's a Nero's. Decent coffee. Great addition to the high street.Wheelchair accessibility: Flat access from the high street. Accessible toilet.
Gess has best customer service.and always smile.makes coffee with a smile
Wonderful place with a lovely and cosy atmosphere. I had a glass of lovely iced coffee ☕
Great coffee and the service was also excellent. Fast and with all extra requirements, great customer service from Shannen, a nice barista, what even if she was busy didn't drop the quality of the service. Well done Luton Caffe Nero!
Poor worker looked exhausted and too tired to speak
Decor to give a homely atmosphere works well. The inside booths are rather cramped. Prices a little higher than Costa, but the coffee tastes the same. Popular place locally.
Nice coffee shop, it was busy, but I got a nice quit little booth to sit and do my work and drink a very nice fruity tea accompanied by a very tasty pork sausage roll. ?Vegetarian options: They offer a range of vegetarian and vegan food.
Restaurantji Recommends
Cosy place to enjoy a good cup of coffee and read a book .
Mediocre. Usual Increbily slow service. Six people in queue one person doing everything and one cleaning fridge windows, oblivious to priorities like my coffee!
Lovely white chocolate mocha and the lemon meringue cheesecake was superb.
Seeing the recent bad reviews, I beg to disagree and hope I wasn't just a lucky exception. After traipsing around for a few hours, my feet were hurting, I needed to sit down, have a drink and a bite to eat. This branch near UCL and London University is a bit bohemian, with mismatched sofas, chairs etc. And yes, the tables were a little untidy, as they are understaffed. But it had still a cosy feel, and we were lucky to find a table. I had a look at the cakes, but they didn't look too inviting, a bit old and dry. So I chose a rather large Brie and tomato focaccia , and ordered two cappuccinos. After a few minutes I went back to check on my order; to my delight the very pleasant, helpful and cheerful assistant had actually warmed up the bread, and was plating it with two sets of cutlery. Well observed by the young lady! The focaccia was actually lovely, warm and slightly spicy, better than expected. Coffee was good. Prices are typical for the West End, a bit expensive, but not extortionate. We were quite happy with our short break.
Worst customer service ever, dirty cups and cutlery. Old furniture and rubbish on the table. Toilet was horrible. Would not recommend to anyone. Instead go to small independent shop or Starbucks and Costa.