Service is always amazing, staff are smiley and always make me feel welcome. Fresh always never compalints ! Mira is a superstar!!!!
seen not heard
waited over a hour still no pizza, phone the shop said it was on its
Jeba Anandhan A
By Phone, I have ordered pizza over 25 minutes ago. They started preparing once I came to shop after 20 minutes.I think they prioritize delivery order over the collection. Please be aware extra time for the collection.
Raphael Khair
Great experience and lovely people the staff our next levelSubi-the worker there is a very nice guy and should get a pay raise honestlyKid-friendliness: Great with kids
Yaz Al Hamiri
I have had Domino's pizza all over London and this is by far the worst Domino's pizza in London. It upsets me to say because I would regularly order years ago and it was very good. I ordered yesterday and the pizza was undercooked, and a sickly amount of cheese was on top, and toppings smeared all over. I really hope they improve because that's a waste of £30 for me at a time where this is my 1 takeout a month.
Jas Singh
Order pizzas and 70 mins later. Pizzas and sides arrived cold. Called the store and the manager's excuse was it was down to the previous manager, as his shift just started. He then said he would replace them but could not give us a time, as they were busy. I'm missing something here, this is a fast food service, I could of made a 3 course meal with in this time. Before you send me the standard email to contact you and fill the form. All done. Also asked for a refund, he said within 5 days. Let's see if I can get my money back time.
MICHELLE PALMER
Most awful customer service . Paid order got taken.bk to shop i couldnt get to door in time or answer phone when arrived as was in bathroom . Also have elderly mother who cant move quickly was told by an awful woman didnt make enough effort to get to door even though food was paid for . Will nevr order from there again have in past ordered quite alot from them. Did contact customer services not so much as part refund for terrible service and woman put phone down on me when i was trying to find out when food would be redelivered. From other reviews im guessing will loose loads of customers.
Mehdi Nabizadeh
Collected in person, when got home realised wrong pizza was put in place!
Helen Entwistle
Amazingly quick service for a collection. Can not grumble.
Arun Rhodes
When ordering we were given a pizza which fitted half the box yet we ordered a medium. After calling customer service they did not refund us and were mean.
I am disgusted and revolted, and not because of the cheese. I feel my stomach drop as i stare at the empty space where my pizza should be. It has been two hours. I had to have dessert first, which made me feel as if i had dishonoured every god in existance. Not only has this exhibited a concerning disintrest in their client's wellbeing but also a serious lack of organisation within the company. My driver went awol and his boss did not know where he was. My friends had to sit on the doorstep eating cold soup, waiting for this man to arrive. It was a someone's birthday. But he did not care. At this point i do not even want a refund (however they did not offer to provide one) but a heart felt apology from all those at Domino's East Sheen. At least thirty hard earned pounds from this teenager were wasted tonight. Despite this, there was no hurry in their next step of their delivery. 30 minutes later, as we saw the driver through the window, we screamed with excitement. The driver had the audacity to not acknowledge the pain and suffering we had gone through. I laughed in his face, hysterical with hunger. His compensation for our pain — a big dip.
Maddy Percy (maddy ୨୧)
I am disgusted and revolted, and not because of the cheese. I feel my stomach drop as i stare at the empty space where my pizza should be. It has been two hours. I had to have dessert first, which made me feel as if i had dishonoured every god in existance. Not only has this exhibited a concerning disintrest in their client's wellbeing but also a serious lack of organisation within the company. My driver went awol and his boss did not know where he was. My friends had to sit on the doorstep eating cold soup, waiting for this man to arrive. It was a someone's birthday. But he did not care. At this point i do not even want a refund (however they did not offer to provide one) but a heart felt apology from all those at Domino's East Sheen. At least thirty hard earned pounds from this teenager were wasted tonight. Despite this, there was no hurry in their next step of their delivery. 30 minutes later, as we saw the driver through the window, we screamed with excitement. The driver had the audacity to not acknowledge the pain and suffering we had gone through. I laughed in his face, hysterical with hunger. His compensation for our pain — a big dip.
Terence Lutre
Mr Hamdi made a perfect pizza and a superb customer service. Thank you
Valentina Jivkovich
Unreliable place when it comes to delivery times. It is best to avoid making an order from here as there is no way to know when your order will arrive. Furthermore, their customer service is unresponsive.
Neil Forrest
Usual good pizza, let down by the couldn't care less staff attitude
Service is always amazing, staff are smiley and always make me feel welcome. Fresh always never compalints ! Mira is a superstar!!!!
waited over a hour still no pizza, phone the shop said it was on its
By Phone, I have ordered pizza over 25 minutes ago. They started preparing once I came to shop after 20 minutes.I think they prioritize delivery order over the collection. Please be aware extra time for the collection.
Great experience and lovely people the staff our next levelSubi-the worker there is a very nice guy and should get a pay raise honestlyKid-friendliness: Great with kids
I have had Domino's pizza all over London and this is by far the worst Domino's pizza in London. It upsets me to say because I would regularly order years ago and it was very good. I ordered yesterday and the pizza was undercooked, and a sickly amount of cheese was on top, and toppings smeared all over. I really hope they improve because that's a waste of £30 for me at a time where this is my 1 takeout a month.
Order pizzas and 70 mins later. Pizzas and sides arrived cold. Called the store and the manager's excuse was it was down to the previous manager, as his shift just started. He then said he would replace them but could not give us a time, as they were busy. I'm missing something here, this is a fast food service, I could of made a 3 course meal with in this time. Before you send me the standard email to contact you and fill the form. All done. Also asked for a refund, he said within 5 days. Let's see if I can get my money back time.
Most awful customer service . Paid order got taken.bk to shop i couldnt get to door in time or answer phone when arrived as was in bathroom . Also have elderly mother who cant move quickly was told by an awful woman didnt make enough effort to get to door even though food was paid for . Will nevr order from there again have in past ordered quite alot from them. Did contact customer services not so much as part refund for terrible service and woman put phone down on me when i was trying to find out when food would be redelivered. From other reviews im guessing will loose loads of customers.
Collected in person, when got home realised wrong pizza was put in place!
Amazingly quick service for a collection. Can not grumble.
When ordering we were given a pizza which fitted half the box yet we ordered a medium. After calling customer service they did not refund us and were mean.
Restaurantji Recommends
I am disgusted and revolted, and not because of the cheese. I feel my stomach drop as i stare at the empty space where my pizza should be. It has been two hours. I had to have dessert first, which made me feel as if i had dishonoured every god in existance. Not only has this exhibited a concerning disintrest in their client's wellbeing but also a serious lack of organisation within the company. My driver went awol and his boss did not know where he was. My friends had to sit on the doorstep eating cold soup, waiting for this man to arrive. It was a someone's birthday. But he did not care. At this point i do not even want a refund (however they did not offer to provide one) but a heart felt apology from all those at Domino's East Sheen. At least thirty hard earned pounds from this teenager were wasted tonight. Despite this, there was no hurry in their next step of their delivery. 30 minutes later, as we saw the driver through the window, we screamed with excitement. The driver had the audacity to not acknowledge the pain and suffering we had gone through. I laughed in his face, hysterical with hunger. His compensation for our pain — a big dip.
I am disgusted and revolted, and not because of the cheese. I feel my stomach drop as i stare at the empty space where my pizza should be. It has been two hours. I had to have dessert first, which made me feel as if i had dishonoured every god in existance. Not only has this exhibited a concerning disintrest in their client's wellbeing but also a serious lack of organisation within the company. My driver went awol and his boss did not know where he was. My friends had to sit on the doorstep eating cold soup, waiting for this man to arrive. It was a someone's birthday. But he did not care. At this point i do not even want a refund (however they did not offer to provide one) but a heart felt apology from all those at Domino's East Sheen. At least thirty hard earned pounds from this teenager were wasted tonight. Despite this, there was no hurry in their next step of their delivery. 30 minutes later, as we saw the driver through the window, we screamed with excitement. The driver had the audacity to not acknowledge the pain and suffering we had gone through. I laughed in his face, hysterical with hunger. His compensation for our pain — a big dip.
Mr Hamdi made a perfect pizza and a superb customer service. Thank you
Unreliable place when it comes to delivery times. It is best to avoid making an order from here as there is no way to know when your order will arrive. Furthermore, their customer service is unresponsive.
Usual good pizza, let down by the couldn't care less staff attitude