The coffee that I ordered doesn't taste nice when asked to change it was refused. Bad customer service and very reluctant to understand from customer requirements. Someone need to look into this matter. This is at Burnt Oak costa coffee staff has an attitude and doesn't care about customers.
Zoe Beavis
Really nice for the area to have decent coffee shops.
Shoaib Cheema
Spacious seating inside and some outside too.
Karen Battaglin
I left the store disappointed because I ordered a Terry's Orange® Hot Chocolate and the employee made a normal hot chocolate with another topping and when I asked if it was what I ordered she said they were all the same. If they were all the same, the company wouldn't launch them, I always go to Costa cafe stores and I may not know how to make the drinks, but there really is a difference in flavor, the employee didn't even add the correct topping. A very negative point for the company because I am always in the Burnt Oak region and I probably won't return to this store again.
khaled alf
ALBERTA the store manager here is the core problem, she is terribly rude. Horrible woman good people should stay away from
SGurung Gurung
The staff were friendly and I manage to work whole day without any interruption :)Thank you.
Naser Neziri
The Grils are Very polite and friendlyThis Costa is my favourite Shop.
Sharron Reidy
Food and drink was made well just how I
Bileh Elmi
Very spacious, clean, good AC system and of course good stuff whom all seems to be very friendly. Just like it
Bobe Andres
I ordered a coffee today. I was the first in line and I was the last to be served. After I asked if the coffee was ready, seeing that the staff was serving those behind me. I asked if the coffee was ready and I received the worst coffee I've ever had drink one and at the end the lady looks at me in disgust.
Not my favourite Costa as they tend to either make the coffee wayyyyy to hot or to cold never spot on like other branches. But never the less the coffee avaliable is top notch.Food rated 1 star as like all costs...... it costa feking bomb for a little sliver not a slice of anything and it's not worth the price.But this place is well maintained and staff are friendly.
Ionut Mario Iftodi
Be careful with milk from Costa .it may have a surprise home .
Syed Haniya
Very rude and arrogant store manager alberta something. She made the worst coffee and argue all the time with all the costumers. She should learn some manners to talk to customers. She was very rude and i’am coming back here again
Bushra Ghori
Store manager Alberta is the worst and rude person ever. She make the horrible cold coffee which is not costa taste at all. Never ever visit burnt oak branch.
Ken Kendall
Didn't have any food but usual great coffee, fast freindly service
The coffee that I ordered doesn't taste nice when asked to change it was refused. Bad customer service and very reluctant to understand from customer requirements. Someone need to look into this matter. This is at Burnt Oak costa coffee staff has an attitude and doesn't care about customers.
Really nice for the area to have decent coffee shops.
Spacious seating inside and some outside too.
I left the store disappointed because I ordered a Terry's Orange® Hot Chocolate and the employee made a normal hot chocolate with another topping and when I asked if it was what I ordered she said they were all the same. If they were all the same, the company wouldn't launch them, I always go to Costa cafe stores and I may not know how to make the drinks, but there really is a difference in flavor, the employee didn't even add the correct topping. A very negative point for the company because I am always in the Burnt Oak region and I probably won't return to this store again.
ALBERTA the store manager here is the core problem, she is terribly rude. Horrible woman good people should stay away from
The staff were friendly and I manage to work whole day without any interruption :)Thank you.
The Grils are Very polite and friendlyThis Costa is my favourite Shop.
Food and drink was made well just how I
Very spacious, clean, good AC system and of course good stuff whom all seems to be very friendly. Just like it
I ordered a coffee today. I was the first in line and I was the last to be served. After I asked if the coffee was ready, seeing that the staff was serving those behind me. I asked if the coffee was ready and I received the worst coffee I've ever had drink one and at the end the lady looks at me in disgust.
Restaurantji Recommends
Not my favourite Costa as they tend to either make the coffee wayyyyy to hot or to cold never spot on like other branches. But never the less the coffee avaliable is top notch.Food rated 1 star as like all costs...... it costa feking bomb for a little sliver not a slice of anything and it's not worth the price.But this place is well maintained and staff are friendly.
Be careful with milk from Costa .it may have a surprise home .
Very rude and arrogant store manager alberta something. She made the worst coffee and argue all the time with all the costumers. She should learn some manners to talk to customers. She was very rude and i’am coming back here again
Store manager Alberta is the worst and rude person ever. She make the horrible cold coffee which is not costa taste at all. Never ever visit burnt oak branch.
Didn't have any food but usual great coffee, fast freindly service