Train your older staff properly and have some manners, because young staff was good . This in itself reinforces why we didn't want to pay service charge.
N D
Very popular and busy. Small restaurant. Very fresh food ordered on an app . Seemingly half price a la carte menu all day and evening making it very reasonable, or all you can eat for around £27 each. Definitely recommend the sushi which is made to order.Parking: Parking in Broadway car park and walk down
Giani Juncu
Better food than other brunches, however, was the first time that the chicken in sushi was very dry!We’ll be back anyway, it’s one off
A K-A
We were a party of 2. Sushi came cold, chewy and stiff, especially the sashimi, like out of a freezer. Hot food is better. Staff bought orders over that wasn't ours twice, which defeats the purpose of a "digital system", tho we remained polite and understanding cuz sure mistakes happen. However, we had asked multiple times to staff for extra tissues despite a pretty empty shop that they had time to hang around and stare. Very uncomfortable. Toilets absolutely disgusting. I am a student, my friend, on maternity, so we asked to take off the discretionary 10% charge to an already expensive meal (cost of living!). Waitress turns hostile and says, "WHY?? This is our wage!". Incorrect, it's not. Suppose it is, then that's illegal. I do not appreciate being guilt tripped and stared down by that waitress until we pay extra. That behaviour was unacceptable and abominable customer service. Train your staff properly and have some manners. This in itself reinforces why we didn't want to pay service charge. Our lunch, despite the blips above, was going pretty well up until this moment. Customers shouldn't be made to feel like criminals for optional payments. You should be grateful we didn't make the waitress' life difficult by arguing since we remained polite yet quiet, as 1) there is no point wasting energy on these type of people and 2) my friend and I both used to work in customer service jobs. But our empathy of being in the same industry only went so far since we were trained to provide excellence, regardless of getting incentives. That's what good customer service should be. In the end, she informed us she could let us pay the price of just the meals (oh, how gracious of you ?), but we were not welcome to come back. I do not appreciate threats. Sushimania Edgware, we will GLADLY not come back to give our custom. Thanks to you, the restaurant lost 2 repeat customers. Good riddance to bad rubbish. Sushimania in Golders Green is better, who know how to treat customers right.
Rudgie Barbadillo
We had bottomless order for three ( 2 adult and 1 child). Beef teriyaki is not cooked properly and smells, we returned it. We spent more than an hour inside but we only received 1 order of salmon teriyaki instead of 2. I know it’s manager discretion but we paid an adult price for my daughter because she’s tall for an eleven year old kid and yet she only had ramen and edemame. On the positive note, waiter were attentive. Overall, not a good experience for a family who looks forward for a wonderful time together. We paid £98 including service charge by the way.
Bijal Pandit
The food was delicious. The service was quick. Highly recommended visiting
Miles Hewitt
Had a really good experience here, all you can eat and if you go with a group of friends means you can pick and try one of everything on the table.Food and service was quick and good.Order on your phone which we just passed around the table till everyone had ordered a dish.
Josie Bright
Sushimania in Edgware is my preferred location, their prices are fair, their service is quick and non intrusive, and everything is done in the app. The restaurant is on the small side, so it can sometimes feel packed, but the system works much better is a smaller space. Highly reccomend for a night out!
Tracey-Anne
First visit here today and was not disappointed. The service was prompt and with a smile and the food was amazing ?. I shall definitely be returning!Vegetarian options: Great options!
HomyD
Stay away from this restaurant if you can avoid it, poor management, poor food quality and a manger with a Big Ego, who wants to always have the last word… First of all, I went back to this restaurant after many years following a disastrous evening when the old manager of this same restaurant (Sushimania in Edgeware) accidentally poured a load of soya sauce on my wife’s jacket (which ruined the jacket as was in Suede). At the time instead of being really apologetic the Maher offered to waive the charge for the drinks on the bill (which would have come to less than £10). My wife and I were both appalled by the poor service and frankly poor quality food too that I said we would never go back to that restaurant ever again. Tonight being a Monday night and my usual Japanese restuatant being closed, I thought I will call and see who the new manager is, make sure whoever is in charge can look after us and only then decided to book a table for myself and a freind and give them another go… Managers name is Tony, who had promised to look after us after I explained the disaster we had there previously. Well he hardly listened to a single thing we asked for, could / wouid not ask the chef to make the dish rolls (Utamaro’s) with little less rice (as they load them up with so much rice you can hardly put them in your mouth, and at the end when we wanted to leave with some food left he would not even allow my friend to take the remainder home, so that we could leave as were both full from all the rice. Instead he refused to give 2 take away boxes without charging an extra £5 for the take away box, and willing to throw the remaining food away, despite the history from the past and the poor service he gave tonight. He thought he had done us a huge favour by giving 1 take away box to my friend without charging him £5 for it and that we should have been grateful… On the other hand Shervin who kindly served us tonight was extremely helpful and tried his best to help but clearly it was not up to him to solve the problems we experienced. It was Tony’s (restaurant manager) responsibility which sadly he refused… So in summary, avoid if you can. Their Edgeware branch is the worst of the Sushimania restaurants, and the others are not much better neither…
Food average. Good price for all you can eat and good system. Service friendly. Think we ordered a bit less than what we would have paid a la carte, so good for those who can have big portions
Alex
Friendly staff, chairs a bit torn, more of a casual dining place than a romantic date venue. To order you need to use their phone QR code and choose from an online menu. Not a fan of this I would prefer if the waiters came round with tasters because there is understandably a chargeable waste policy and you have to order blindly! The sashimi was very generous, the aubergine dish was amazing, the beef skewers were a bit chewy. Overall great value and that's reflected by how busy it is
Dani H.
Love getting there for the half price option! Delicious and fresh food! Been going there for years!Maybe not worth going for the all you can eat with children as i ended up paying £100+For 3 adults and 3 children (ages 5, 3 & 1)They were going to charge me for the baby but the waitresses amended the bill as i wanted to speak to the manager. The 3yr old hardly eats so i though she was also exempt but nevermind, i think we overpaid for what we ended up eating (amount of food wise)Otherwise only adults is worth the money for the all you can eat menu.Kid-friendliness: They are very kind to my children! Sometimes they get a lollipop from them! That's a lovely gesture!
Jess Saade
Mediocre sushi - very rice-heavy, and skimpy on the fish. The “spicy” variations of their rolls just have sriracha squirted on top - quite awkward flavoring and very different from the spicy mayo I’ve had in spicy rolls almost everywhere else. The rolls don’t come with ginger and wasabi, and although I asked for it, the server never brought it out to us. Quite limited selection of rolls as well. Very much not the place for anyone looking for quality sushi. The restaurant itself is looking run-down - e.g. padding on the walls falling apart. First and last time visiting this chain.
Under Hoodz
So this is a slightly strange one but here we go. This place has a great menu if you love ? and a nice selection of hot foods for the anti sushi gang which they've put some thought into as there are decent options for vegetarians aswel. It's £25 all you can eat which is excellent but you can only order around 6 items at a time or maybe it's 12 but as there were two of us I'd say 6 each. Environment was OK walls could do with some attention as there were visible cracks and paint chipping. Layout was OK but decor revamp I'm not 100% sure if it was just attentiveness or what but the staff didn't do there best to make me feel comfortable as a customer, on occasion they'd just stare which might be attentiveness but don't think it needs to be made so obvious though, either way I would go back as the food was good, 10% service charge applied and food waste chargeable (probably why they stare lol)
Train your older staff properly and have some manners, because young staff was good . This in itself reinforces why we didn't want to pay service charge.
Very popular and busy. Small restaurant. Very fresh food ordered on an app . Seemingly half price a la carte menu all day and evening making it very reasonable, or all you can eat for around £27 each. Definitely recommend the sushi which is made to order.Parking: Parking in Broadway car park and walk down
Better food than other brunches, however, was the first time that the chicken in sushi was very dry!We’ll be back anyway, it’s one off
We were a party of 2. Sushi came cold, chewy and stiff, especially the sashimi, like out of a freezer. Hot food is better. Staff bought orders over that wasn't ours twice, which defeats the purpose of a "digital system", tho we remained polite and understanding cuz sure mistakes happen. However, we had asked multiple times to staff for extra tissues despite a pretty empty shop that they had time to hang around and stare. Very uncomfortable. Toilets absolutely disgusting. I am a student, my friend, on maternity, so we asked to take off the discretionary 10% charge to an already expensive meal (cost of living!). Waitress turns hostile and says, "WHY?? This is our wage!". Incorrect, it's not. Suppose it is, then that's illegal. I do not appreciate being guilt tripped and stared down by that waitress until we pay extra. That behaviour was unacceptable and abominable customer service. Train your staff properly and have some manners. This in itself reinforces why we didn't want to pay service charge. Our lunch, despite the blips above, was going pretty well up until this moment. Customers shouldn't be made to feel like criminals for optional payments. You should be grateful we didn't make the waitress' life difficult by arguing since we remained polite yet quiet, as 1) there is no point wasting energy on these type of people and 2) my friend and I both used to work in customer service jobs. But our empathy of being in the same industry only went so far since we were trained to provide excellence, regardless of getting incentives. That's what good customer service should be. In the end, she informed us she could let us pay the price of just the meals (oh, how gracious of you ?), but we were not welcome to come back. I do not appreciate threats. Sushimania Edgware, we will GLADLY not come back to give our custom. Thanks to you, the restaurant lost 2 repeat customers. Good riddance to bad rubbish. Sushimania in Golders Green is better, who know how to treat customers right.
We had bottomless order for three ( 2 adult and 1 child). Beef teriyaki is not cooked properly and smells, we returned it. We spent more than an hour inside but we only received 1 order of salmon teriyaki instead of 2. I know it’s manager discretion but we paid an adult price for my daughter because she’s tall for an eleven year old kid and yet she only had ramen and edemame. On the positive note, waiter were attentive. Overall, not a good experience for a family who looks forward for a wonderful time together. We paid £98 including service charge by the way.
The food was delicious. The service was quick. Highly recommended visiting
Had a really good experience here, all you can eat and if you go with a group of friends means you can pick and try one of everything on the table.Food and service was quick and good.Order on your phone which we just passed around the table till everyone had ordered a dish.
Sushimania in Edgware is my preferred location, their prices are fair, their service is quick and non intrusive, and everything is done in the app. The restaurant is on the small side, so it can sometimes feel packed, but the system works much better is a smaller space. Highly reccomend for a night out!
First visit here today and was not disappointed. The service was prompt and with a smile and the food was amazing ?. I shall definitely be returning!Vegetarian options: Great options!
Stay away from this restaurant if you can avoid it, poor management, poor food quality and a manger with a Big Ego, who wants to always have the last word… First of all, I went back to this restaurant after many years following a disastrous evening when the old manager of this same restaurant (Sushimania in Edgeware) accidentally poured a load of soya sauce on my wife’s jacket (which ruined the jacket as was in Suede). At the time instead of being really apologetic the Maher offered to waive the charge for the drinks on the bill (which would have come to less than £10). My wife and I were both appalled by the poor service and frankly poor quality food too that I said we would never go back to that restaurant ever again. Tonight being a Monday night and my usual Japanese restuatant being closed, I thought I will call and see who the new manager is, make sure whoever is in charge can look after us and only then decided to book a table for myself and a freind and give them another go… Managers name is Tony, who had promised to look after us after I explained the disaster we had there previously. Well he hardly listened to a single thing we asked for, could / wouid not ask the chef to make the dish rolls (Utamaro’s) with little less rice (as they load them up with so much rice you can hardly put them in your mouth, and at the end when we wanted to leave with some food left he would not even allow my friend to take the remainder home, so that we could leave as were both full from all the rice. Instead he refused to give 2 take away boxes without charging an extra £5 for the take away box, and willing to throw the remaining food away, despite the history from the past and the poor service he gave tonight. He thought he had done us a huge favour by giving 1 take away box to my friend without charging him £5 for it and that we should have been grateful… On the other hand Shervin who kindly served us tonight was extremely helpful and tried his best to help but clearly it was not up to him to solve the problems we experienced. It was Tony’s (restaurant manager) responsibility which sadly he refused… So in summary, avoid if you can. Their Edgeware branch is the worst of the Sushimania restaurants, and the others are not much better neither…
Restaurantji Recommends
Food average. Good price for all you can eat and good system. Service friendly. Think we ordered a bit less than what we would have paid a la carte, so good for those who can have big portions
Friendly staff, chairs a bit torn, more of a casual dining place than a romantic date venue. To order you need to use their phone QR code and choose from an online menu. Not a fan of this I would prefer if the waiters came round with tasters because there is understandably a chargeable waste policy and you have to order blindly! The sashimi was very generous, the aubergine dish was amazing, the beef skewers were a bit chewy. Overall great value and that's reflected by how busy it is
Love getting there for the half price option! Delicious and fresh food! Been going there for years!Maybe not worth going for the all you can eat with children as i ended up paying £100+For 3 adults and 3 children (ages 5, 3 & 1)They were going to charge me for the baby but the waitresses amended the bill as i wanted to speak to the manager. The 3yr old hardly eats so i though she was also exempt but nevermind, i think we overpaid for what we ended up eating (amount of food wise)Otherwise only adults is worth the money for the all you can eat menu.Kid-friendliness: They are very kind to my children! Sometimes they get a lollipop from them! That's a lovely gesture!
Mediocre sushi - very rice-heavy, and skimpy on the fish. The “spicy” variations of their rolls just have sriracha squirted on top - quite awkward flavoring and very different from the spicy mayo I’ve had in spicy rolls almost everywhere else. The rolls don’t come with ginger and wasabi, and although I asked for it, the server never brought it out to us. Quite limited selection of rolls as well. Very much not the place for anyone looking for quality sushi. The restaurant itself is looking run-down - e.g. padding on the walls falling apart. First and last time visiting this chain.
So this is a slightly strange one but here we go. This place has a great menu if you love ? and a nice selection of hot foods for the anti sushi gang which they've put some thought into as there are decent options for vegetarians aswel. It's £25 all you can eat which is excellent but you can only order around 6 items at a time or maybe it's 12 but as there were two of us I'd say 6 each. Environment was OK walls could do with some attention as there were visible cracks and paint chipping. Layout was OK but decor revamp I'm not 100% sure if it was just attentiveness or what but the staff didn't do there best to make me feel comfortable as a customer, on occasion they'd just stare which might be attentiveness but don't think it needs to be made so obvious though, either way I would go back as the food was good, 10% service charge applied and food waste chargeable (probably why they stare lol)