Poor quality on two occasions in 3 months.Back in April I ordered a Jackfruit pepperoni pizza and received a size smaller than I ordered with about 1 JF pepperoni per slice (see photo for a very sad looking pizza).The second instance of a mix-up is when I received a thin crust pizza instead of regular. Obviously not as bad, but it's still not what I wanted.I think my patience is used up now. I was prepared to let the first instance slide because I don't want to spend my evening chasing up poor quality service, but the second mix up was enough to make me post this.
Google user
Poor quality on two occasions in 3 months.\\n\\nBack in April I ordered a Jackfruit pepperoni pizza and received a size smaller than I ordered with about 1 JF pepperoni per slice (see photo for a very sad looking pizza).\\n\\nThe second instance of a mix-up is when I received a thin crust pizza instead of regular. Obviously not as bad, but it's still not what I wanted.\\n\\nI think my patience is used up now. I was prepared to let the first instance slide because I don't want to spend my evening chasing up poor quality service, but the second mix up was enough to make me post this.
The Khan klan official
Worst customer service ?
Emma Barrie
Deliveroo driver messed up my order, however the staff were so helpful in fixing it and sent a new one out straight away. Excellent customer service
Berta Kaguako
Today I ordered through Just-Eat, who litterally handed my food over to the first person they saw in the building. I was so upset and in the middle of a flare up, and the woman who was working the phone today (I feel terrible, whilst upset, I didn't get her name), but she went out of her way to support me. I really appreciate it, thank you ?
The story corner
We ordered vegan pizza and if was one of the best. The staff were so helpful
Elif&Valentina
Vench was very helpful, fast and customer service was 10/10. Thankyou
T H
Collection 1145pmPizza was fine.. Just seen the other reviews... glad I never read the reviews before hand
Lina Mazioniene
Update. Ordered 2 thin crust pizzas and please see what we got. Not being funny. We know exactly how Papa johns thin crust pizza looks like as in 7 years this is only pizza place we ordering from. Half pizza went into bin again!!Regular customers but this time very disappointed! . Ordered sane pizza as usual. Mexican was almost without meat ! From the sides it was 5 cm of dough without anything. Another thing first time we have been asked to pay for delivery! When I asked since when they charge I been told Dr last month which is not true as we ordered pizzas only week ago . Only then they changed the price which still was nor right. Not sure if we order again.
Shalim Ahmed
Friendly customer service and great vegan pizza because its Halal
They have a good range of dishes for pizza including vegetarian dishes
Jamal James
Worst pizza experience ever! I ordered two large pizzas from the enfield town branch instead of the sauces on the outside of the box or in a bag they put it with the pizza. Ok red flags, I know this isnt hygienic and just ate my pizza after 30 minutes and 5 slices down literally stomach pains and I'm running to the toilet. Worst experince ever wouldn't even give it a star only order from them if you want your pizza with a side of food poisoning. I have never in my life felt the need to review a place for poor service but its 1:37am and I have been kept awake because of a upset stomach.
Jonathon Hughes
Received the wrong order for starters, With a side of cremated cauliflower bites, pizzas were made with out cheese on them,.They have really gone downhill over the time they have been there ??
Sophie Poufouros
Great customer serviceFood is warm and fresh at deliveryAny issues solved right away
Rachel Vezikerla
Customer service is disgraceful!1hr and 6 mins for my pizza to be delivered and the response i get is “sorry we are extremely busy”
Poor quality on two occasions in 3 months.Back in April I ordered a Jackfruit pepperoni pizza and received a size smaller than I ordered with about 1 JF pepperoni per slice (see photo for a very sad looking pizza).The second instance of a mix-up is when I received a thin crust pizza instead of regular. Obviously not as bad, but it's still not what I wanted.I think my patience is used up now. I was prepared to let the first instance slide because I don't want to spend my evening chasing up poor quality service, but the second mix up was enough to make me post this.
Poor quality on two occasions in 3 months.\\n\\nBack in April I ordered a Jackfruit pepperoni pizza and received a size smaller than I ordered with about 1 JF pepperoni per slice (see photo for a very sad looking pizza).\\n\\nThe second instance of a mix-up is when I received a thin crust pizza instead of regular. Obviously not as bad, but it's still not what I wanted.\\n\\nI think my patience is used up now. I was prepared to let the first instance slide because I don't want to spend my evening chasing up poor quality service, but the second mix up was enough to make me post this.
Worst customer service ?
Deliveroo driver messed up my order, however the staff were so helpful in fixing it and sent a new one out straight away. Excellent customer service
Today I ordered through Just-Eat, who litterally handed my food over to the first person they saw in the building. I was so upset and in the middle of a flare up, and the woman who was working the phone today (I feel terrible, whilst upset, I didn't get her name), but she went out of her way to support me. I really appreciate it, thank you ?
We ordered vegan pizza and if was one of the best. The staff were so helpful
Vench was very helpful, fast and customer service was 10/10. Thankyou
Collection 1145pmPizza was fine.. Just seen the other reviews... glad I never read the reviews before hand
Update. Ordered 2 thin crust pizzas and please see what we got. Not being funny. We know exactly how Papa johns thin crust pizza looks like as in 7 years this is only pizza place we ordering from. Half pizza went into bin again!!Regular customers but this time very disappointed! . Ordered sane pizza as usual. Mexican was almost without meat ! From the sides it was 5 cm of dough without anything. Another thing first time we have been asked to pay for delivery! When I asked since when they charge I been told Dr last month which is not true as we ordered pizzas only week ago . Only then they changed the price which still was nor right. Not sure if we order again.
Friendly customer service and great vegan pizza because its Halal
Restaurantji Recommends
They have a good range of dishes for pizza including vegetarian dishes
Worst pizza experience ever! I ordered two large pizzas from the enfield town branch instead of the sauces on the outside of the box or in a bag they put it with the pizza. Ok red flags, I know this isnt hygienic and just ate my pizza after 30 minutes and 5 slices down literally stomach pains and I'm running to the toilet. Worst experince ever wouldn't even give it a star only order from them if you want your pizza with a side of food poisoning. I have never in my life felt the need to review a place for poor service but its 1:37am and I have been kept awake because of a upset stomach.
Received the wrong order for starters, With a side of cremated cauliflower bites, pizzas were made with out cheese on them,.They have really gone downhill over the time they have been there ??
Great customer serviceFood is warm and fresh at deliveryAny issues solved right away
Customer service is disgraceful!1hr and 6 mins for my pizza to be delivered and the response i get is “sorry we are extremely busy”