Ordered online paid £17 for half a duck and got sent half a duck then called and got told he already knew he had only sent and to Apply for a refund absolute jokeOwner was rude and unhelpful
Dennis Bartholomew
Your food was so bad it made me impotent, my fiancée was very disappointed, it took a while but they don’t call me Fantastic Den for nothing
Melba Atumuto
This was the worst Chinese food I’ve ever had in my entire life. I don’t know where to begin expressing how diabolical it was. The chicken wings were completely inedible, so was the very little meat on the ribs. The rice was like chewing stones. The seaweed was BROWN?! The chicken balls were like rocks. How did you get it so wrong? Even the chips were terrible. It’s an absolute disgrace that this place is open and actually take money from people and serve up such rancid food. AWFUL! DO NOT ORDER FROM HERE!!!
Kayleigh Burdett
I don't understand why the reviews are so bad, I have never had bad food from Lucky Inn. Yes it's not restaurant quality, but it's delightful take away food.We enjoy getting their chow Mein, egg fried rice and pancake rolls every once in a while but last night I ordered a birthday feast! I have to say it was lovely, we enjoyed every last bit.The gentleman on the phone is always delightful and very honourable, thank you for the birthday wishes ?Every delivery driver has been polite and careful with the food, and believe me I've had some shocking delivery driversThe prices of the food is reasonable and I don't mind ordering again.
Carly Evans
Ordered a takeaway from here last night and I’m not a fussy eater but this was almost inedible. We done our best as it was our only dinner option last night but none of us wanted seconds (usually it all goes quickly)Did not taste like normal chinese at all. The prawn crackers were stale, must have been sitting there for days! I’m sorry lucky inn but you really do need a new chef. Very disappointed
Kemi
Food was off and had a bad taste. The prawns in the King prawn fried rice had gone off. Called to complain about the food and the person there told me there was nothing wrong with the prawns. Very bad customer service. Worst Chinese ever! Waste of money!
Pete Lewis
Really bad, not fresh at all and in fact we left most of it, it smelt off. The chicken balls tasted like they’d been cooked in old fat. The worst Chinese I’ve eaten around here.
Amanda Martin
This was the worst Chinese we have ever had. Nothing was fresh..the starter for two was not edible..the seeweed was pale in colour not fresh at all and so hard you couldn't chew it ! the chicken wings were so over fried..disgusting, we had a Singapore duck dish , so disgusting and not fresh..couldnt eat it and Singapore rice noodles so greasy and hot..dont even bother ! Just to let you all know..if you value your money do not spend it here !!! ?
dansas7
Confused with all the 1 star reviews as it ain't that bad personally, sure it is a bit expensive but the food is actually decent.
Jazmin Fairfield
Do not buy any prawns or shrimp just got our order and its all off. The shrimps are stinking called them and was rude on the phone
Do not use this takeaway, incorrect items delivered and missing items delivered and you cannot call them but leave a voice mail msg. Used them for years. My last order with them. Avoid.!!
Gemma Missons
I ordered on UberEats as it stated restaurant had a 5* FHR, on pick up it didn’t look 5* so I asked and the man told me there were a 3* but had an inspection last week, which would reflect the date on UberEats, still not convinced I thought I would be complaining as the place looks run down, however what I found was the food was hot, smelt nice, looked nice and best of all tasted nice.Moral of the story never judge a book by its cover.
Matthew Smith
Really good chinese takeaway always order from here. Was able to call and alter my dishes as per dietary requirements. Small place but very quick and lovely staff
JANE J
The place is dirty,extremely dirty,saw a dead fly in a cobweb just in the counter, dusty counters,I mean the place is filthy,from the door you can see it has not been cleaned in months,how r they even allowed to operate. The food was horrible, oiled rice no flavour, salt and pepper chips disgusting, what is this even about, the worst ever. Just tried this today because my usual one was closed today. Regretting so much. PATHETIC!!! AVOID THEM!!, Don't even deserve 1 star at all.
Samantha Lillington
Disgusting food. The beef curry was more oil than curry and my daughter could not eat her duck because it was just pure fat. The lemonChicken was slimy. The best bit of the meal was the can of cola (and that was warm)!!!! Phoned up the restaurant to complain. Wry rude. Please please please do not waste your money on this dreadful food. Awful. What a waste of my money. I only gave it a one because I couldn’t give a minus.
Ordered online paid £17 for half a duck and got sent half a duck then called and got told he already knew he had only sent and to Apply for a refund absolute jokeOwner was rude and unhelpful
Your food was so bad it made me impotent, my fiancée was very disappointed, it took a while but they don’t call me Fantastic Den for nothing
This was the worst Chinese food I’ve ever had in my entire life. I don’t know where to begin expressing how diabolical it was. The chicken wings were completely inedible, so was the very little meat on the ribs. The rice was like chewing stones. The seaweed was BROWN?! The chicken balls were like rocks. How did you get it so wrong? Even the chips were terrible. It’s an absolute disgrace that this place is open and actually take money from people and serve up such rancid food. AWFUL! DO NOT ORDER FROM HERE!!!
I don't understand why the reviews are so bad, I have never had bad food from Lucky Inn. Yes it's not restaurant quality, but it's delightful take away food.We enjoy getting their chow Mein, egg fried rice and pancake rolls every once in a while but last night I ordered a birthday feast! I have to say it was lovely, we enjoyed every last bit.The gentleman on the phone is always delightful and very honourable, thank you for the birthday wishes ?Every delivery driver has been polite and careful with the food, and believe me I've had some shocking delivery driversThe prices of the food is reasonable and I don't mind ordering again.
Ordered a takeaway from here last night and I’m not a fussy eater but this was almost inedible. We done our best as it was our only dinner option last night but none of us wanted seconds (usually it all goes quickly)Did not taste like normal chinese at all. The prawn crackers were stale, must have been sitting there for days! I’m sorry lucky inn but you really do need a new chef. Very disappointed
Food was off and had a bad taste. The prawns in the King prawn fried rice had gone off. Called to complain about the food and the person there told me there was nothing wrong with the prawns. Very bad customer service. Worst Chinese ever! Waste of money!
Really bad, not fresh at all and in fact we left most of it, it smelt off. The chicken balls tasted like they’d been cooked in old fat. The worst Chinese I’ve eaten around here.
This was the worst Chinese we have ever had. Nothing was fresh..the starter for two was not edible..the seeweed was pale in colour not fresh at all and so hard you couldn't chew it ! the chicken wings were so over fried..disgusting, we had a Singapore duck dish , so disgusting and not fresh..couldnt eat it and Singapore rice noodles so greasy and hot..dont even bother ! Just to let you all know..if you value your money do not spend it here !!! ?
Confused with all the 1 star reviews as it ain't that bad personally, sure it is a bit expensive but the food is actually decent.
Do not buy any prawns or shrimp just got our order and its all off. The shrimps are stinking called them and was rude on the phone
Restaurantji Recommends
Do not use this takeaway, incorrect items delivered and missing items delivered and you cannot call them but leave a voice mail msg. Used them for years. My last order with them. Avoid.!!
I ordered on UberEats as it stated restaurant had a 5* FHR, on pick up it didn’t look 5* so I asked and the man told me there were a 3* but had an inspection last week, which would reflect the date on UberEats, still not convinced I thought I would be complaining as the place looks run down, however what I found was the food was hot, smelt nice, looked nice and best of all tasted nice.Moral of the story never judge a book by its cover.
Really good chinese takeaway always order from here. Was able to call and alter my dishes as per dietary requirements. Small place but very quick and lovely staff
The place is dirty,extremely dirty,saw a dead fly in a cobweb just in the counter, dusty counters,I mean the place is filthy,from the door you can see it has not been cleaned in months,how r they even allowed to operate. The food was horrible, oiled rice no flavour, salt and pepper chips disgusting, what is this even about, the worst ever. Just tried this today because my usual one was closed today. Regretting so much. PATHETIC!!! AVOID THEM!!, Don't even deserve 1 star at all.
Disgusting food. The beef curry was more oil than curry and my daughter could not eat her duck because it was just pure fat. The lemonChicken was slimy. The best bit of the meal was the can of cola (and that was warm)!!!! Phoned up the restaurant to complain. Wry rude. Please please please do not waste your money on this dreadful food. Awful. What a waste of my money. I only gave it a one because I couldn’t give a minus.