As a regular patron of Arnos Arms, I felt compelled to share my recent experience. On the 26th of March, I encountered a situation that showcased the outstanding dedication of one of your staff members, Beth.Upon visiting the pub with a friend, we unfortunately discovered a distressing scene in the ladies' toilet. Without hesitation, we alerted the bar staff, and Beth promptly responded. Her immediate action and unwavering commitment to service were truly commendable. Beth took charge and efficiently cleaned the entire toilet, ensuring a clean and pleasant environment for all patrons.What struck me the most was Beth's professionalism and warm demeanor throughout the ordeal. Despite the challenging task at hand, she remained composed, welcoming, and always wore a smile. Her dedication to maintaining the pub's standards and ensuring customer satisfaction was evident in every interaction.Beth's exemplary service deserves recognition, and I felt compelled to highlight her contributions. Her commitment to her job and the well-being of customers like myself is truly commendable. I want to express my gratitude for her exceptional efforts and professionalism.Thank you, Beth, for going above and beyond to ensure a positive experience for patrons like myself. Your hard work and dedication do not go unnoticed.
Markos
Very close to the station with a very large garden space which is ideal for drinks during the summer.
Anna Micha
teapot and mugs were dirty, I didn't like that at all.
Ella Gilder
Had an amazing roast. Loved the nut roast and also the pork roast. Dog friendly. Lovely staff. Really lovely atmosphere.Vegetarian options: Great nut roast, moist and tasty
cartmansmom1963
Nice atmosphere, friendly and efficient bar staff.
Alex Alexandrou
Felt like I needed a change from my local old mans pub down the road and the Arnos endup being exactly what I was looking for. Good food, good beer, pub looks modern, free pop corn and shows the sport. Also pretty cool that they've got the train times on display at the bar for Arnos Grove Station up the road.
Sue de Beer
We called late for a table of seven and were accommodation. When my food arrived it was initially a disaster. When I alerted the waiter, the food was returned and a new meal was sorted right away and was perfect. It was our fist visit there abd will definitely be going here again! The staff were all friendly and welcoming without being overbearing. We had the wonderful Anthony bytheway as our waiter. Thank you for making the evening very enjoyable. The atmosphere and rustic pub style with leather booth was lovely also.
Bruno Ruberti
Family friendly, good food, good welcome, pleasant
Grace Harrison
Lovely family and dog friendly pub, and not a bad spot to watch England lose at rugby and drown your sorrows
Update: The management team has contacted me with next steps and have immediately taken precautionary actions. I’m confident they are doing their best to investigate and prevent this from happening again.TW: food poisoningArnos Arms is one of our local pubs and we’ve been regulars there for the past 4 years. During busy periods in our jobs we were there for dinner almost daily. Sometimes there have been mistakes with orders but the staff have always been helpful, kind and apologetic.Unfortunately the menu doesn’t change much, but still we’ve eagerly tried most dishes. My favourites have always been the pies and the burgers. The fish and chips is also great but too greasy for me, so I enjoy it occasionally. My least favourite have been the roasts - often found them lacking in taste. Over the last year and a half I was saddened to observe that the taste of many dishes deteriorated - the steak, the nachos, the schnitzel, the fish, the gammon, the caeser salad (changed to fried chicken), so we just stuck with pies and burgers. We stopped going to Arnos Arms that often, but still maybe 1-2 times per month.Last night we went back to our trusted Arnos Arms for dinner and both me and my partner had burgers, which we were looking forward to. Sadly, for the first time ever after eating at Arnos Arms we both got food poisoning. I reported this promptly to Arnos Arms and Enfield’s Environmental Health Agency to hopefully prevent others from experiencing the same debilitating symptoms. I’ll save you the details!I’m overall very disappointed that this has happened in the first place, especially considering that Arnos Arms management goes out of their way (have done so face-to-face and also can see in review responses) to proudly state how they follow important safety regulations specifically for ground meat and only serve it well-done etc.Our friends who dined with us last night and ate other food items from the menu are luckily fine. However, one of those friends mentioned having to send back a beef burger in the past because it was undercooked and still frozen on the inside.I’m not sure when we’ll go back to Arnos Arms because there isn’t anything on the menu that I’d like to eat nowadays, especially now that I don’t think I’d want to eat a burger for a while and there are no pies on the menu.I really hope they can fix the food! With the current prices, but more importantly, the current quality - it’s getting harder and harder to want to go back!
HP Taxi Company
Love this pub, lots of effort from great staff, lots of things to do , good screenage for games nice beer and good food. Really Dog friendly aswell.
Ruksan Emirali
I've been here for drinks before and really enjoyed it, especially the beer garden in the summer.We visited for a Sunday roast and we were very disappointed. They were clearly very busy which meant we had to wait for almost 15minutes to be shown to our table. The food took ages to come and when it did, it was luke warm at best. The beef was quite tough and generally all food was disappointing.It may be that we were unlucky with it being so busy close to Christmas.Vegetarian options: Veggie roast available, quite disappointing
Nicole Chu
Came here for my work Christmas party. If you’d rather have two courses instead of three, maybe avoid dessert. My main, the beef cheek, was tender and flavourful, but the Yule log was disappointing. If you have to chew on cake, that’s not a good sign. Comments from other people in my group confirmed that dessert missed the mark.I’d also like to point out that our table sloped at the edges, so if you didn’t put your drink close to the centre, it would just slide right off. Luckily no broken glass, but my coat did take one for the team.
Jeremy James
Visited at lunchtime, with an older relative having a rare trip out. Food and drink good, but my special mention is for our server who was patient, thoughtful, and provided exemplary service.
Beer and snacks are nice, popcorn is a bonus.
As a regular patron of Arnos Arms, I felt compelled to share my recent experience. On the 26th of March, I encountered a situation that showcased the outstanding dedication of one of your staff members, Beth.Upon visiting the pub with a friend, we unfortunately discovered a distressing scene in the ladies' toilet. Without hesitation, we alerted the bar staff, and Beth promptly responded. Her immediate action and unwavering commitment to service were truly commendable. Beth took charge and efficiently cleaned the entire toilet, ensuring a clean and pleasant environment for all patrons.What struck me the most was Beth's professionalism and warm demeanor throughout the ordeal. Despite the challenging task at hand, she remained composed, welcoming, and always wore a smile. Her dedication to maintaining the pub's standards and ensuring customer satisfaction was evident in every interaction.Beth's exemplary service deserves recognition, and I felt compelled to highlight her contributions. Her commitment to her job and the well-being of customers like myself is truly commendable. I want to express my gratitude for her exceptional efforts and professionalism.Thank you, Beth, for going above and beyond to ensure a positive experience for patrons like myself. Your hard work and dedication do not go unnoticed.
Very close to the station with a very large garden space which is ideal for drinks during the summer.
teapot and mugs were dirty, I didn't like that at all.
Had an amazing roast. Loved the nut roast and also the pork roast. Dog friendly. Lovely staff. Really lovely atmosphere.Vegetarian options: Great nut roast, moist and tasty
Nice atmosphere, friendly and efficient bar staff.
Felt like I needed a change from my local old mans pub down the road and the Arnos endup being exactly what I was looking for. Good food, good beer, pub looks modern, free pop corn and shows the sport. Also pretty cool that they've got the train times on display at the bar for Arnos Grove Station up the road.
We called late for a table of seven and were accommodation. When my food arrived it was initially a disaster. When I alerted the waiter, the food was returned and a new meal was sorted right away and was perfect. It was our fist visit there abd will definitely be going here again! The staff were all friendly and welcoming without being overbearing. We had the wonderful Anthony bytheway as our waiter. Thank you for making the evening very enjoyable. The atmosphere and rustic pub style with leather booth was lovely also.
Family friendly, good food, good welcome, pleasant
Lovely family and dog friendly pub, and not a bad spot to watch England lose at rugby and drown your sorrows
Restaurantji Recommends
Update: The management team has contacted me with next steps and have immediately taken precautionary actions. I’m confident they are doing their best to investigate and prevent this from happening again.TW: food poisoningArnos Arms is one of our local pubs and we’ve been regulars there for the past 4 years. During busy periods in our jobs we were there for dinner almost daily. Sometimes there have been mistakes with orders but the staff have always been helpful, kind and apologetic.Unfortunately the menu doesn’t change much, but still we’ve eagerly tried most dishes. My favourites have always been the pies and the burgers. The fish and chips is also great but too greasy for me, so I enjoy it occasionally. My least favourite have been the roasts - often found them lacking in taste. Over the last year and a half I was saddened to observe that the taste of many dishes deteriorated - the steak, the nachos, the schnitzel, the fish, the gammon, the caeser salad (changed to fried chicken), so we just stuck with pies and burgers. We stopped going to Arnos Arms that often, but still maybe 1-2 times per month.Last night we went back to our trusted Arnos Arms for dinner and both me and my partner had burgers, which we were looking forward to. Sadly, for the first time ever after eating at Arnos Arms we both got food poisoning. I reported this promptly to Arnos Arms and Enfield’s Environmental Health Agency to hopefully prevent others from experiencing the same debilitating symptoms. I’ll save you the details!I’m overall very disappointed that this has happened in the first place, especially considering that Arnos Arms management goes out of their way (have done so face-to-face and also can see in review responses) to proudly state how they follow important safety regulations specifically for ground meat and only serve it well-done etc.Our friends who dined with us last night and ate other food items from the menu are luckily fine. However, one of those friends mentioned having to send back a beef burger in the past because it was undercooked and still frozen on the inside.I’m not sure when we’ll go back to Arnos Arms because there isn’t anything on the menu that I’d like to eat nowadays, especially now that I don’t think I’d want to eat a burger for a while and there are no pies on the menu.I really hope they can fix the food! With the current prices, but more importantly, the current quality - it’s getting harder and harder to want to go back!
Love this pub, lots of effort from great staff, lots of things to do , good screenage for games nice beer and good food. Really Dog friendly aswell.
I've been here for drinks before and really enjoyed it, especially the beer garden in the summer.We visited for a Sunday roast and we were very disappointed. They were clearly very busy which meant we had to wait for almost 15minutes to be shown to our table. The food took ages to come and when it did, it was luke warm at best. The beef was quite tough and generally all food was disappointing.It may be that we were unlucky with it being so busy close to Christmas.Vegetarian options: Veggie roast available, quite disappointing
Came here for my work Christmas party. If you’d rather have two courses instead of three, maybe avoid dessert. My main, the beef cheek, was tender and flavourful, but the Yule log was disappointing. If you have to chew on cake, that’s not a good sign. Comments from other people in my group confirmed that dessert missed the mark.I’d also like to point out that our table sloped at the edges, so if you didn’t put your drink close to the centre, it would just slide right off. Luckily no broken glass, but my coat did take one for the team.
Visited at lunchtime, with an older relative having a rare trip out. Food and drink good, but my special mention is for our server who was patient, thoughtful, and provided exemplary service.