When I saw chefs smoking and using their mobile phones outside their place in china town I never returned. Some people have absolutely no idea why they are asked to use hand gloves in the first place. It’s for hygiene guys. Plain and simple. Surprised this is a Japanese place because I always thought they are very hygienic people compared to other cultures.Food is jot so bad at reasonable prices. Just wished they were cleaner
Shannon Green
I really liked the curry udon and the tempura, but they clearly forgot about my sister in law's food and we had to remind them. They were busy but the staff couldn't handle it, they ignored us and when we asked for anything they kept forgetting. The food is good but try and go off-peak if you want good service.
thu ya aung
Great food...Good service. I gave it 4 stars for Atmosphere because the shop is too cosy for large group of people. It will be great if it is a bigger room. I would visit them again soon.
R Wong
This Japanese restaurant offers commendable rolls and sashimi slightly above average. The sashimi is notably fresh and well-prepared, though I perceived a slight deficiency in the 'umami' flavor.In summary, I recommend this restaurant for a satisfying Japanese dining experience. However, for those seeking sashimi with a pronounced 'umami' taste, exploring other menu options might be worthwhile.
Markus Walton
Very nice tasty food , lots of variety , friendly staff good prices too, just a short walk from golders station
George Marrash
My ultimate favourite Japanese restaurant in London !!Amazing food and great prices.Advice: book in advance if you don’t wish to queue.
Cyrus Cheung Yildiz
The customer service at the restaurant was disappointing, and my bento meal took an excessively long time to arrive. We didn't feel welcomed from the start, and my order came after the next table had already left. The lack of attentiveness and slow service left us frustrated. I hope the restaurant takes these concerns seriously and improves their customer service and efficiency. Additionally, the orange juice we ordered was off, and we had to ask for a replacement.
Fei
As a regular at Eat Tokyo for over seven years, I'm really gutted to say that my latest experience at the Golders Green branch was so bad, it's put me off coming back.We ordered a sashimi boat, and to be honest, the quality was well below par. The salmon seemed to be a cheap cut from the tail, making it really chewy. The seabass still had blood in it. Also, the boat was sticky. It looked like it hadn't been cleaned properly before it was brought to our table.I spoke to the manager about it, and she was quite dismissive. She kept insisting that the salmon was top-notch, but I'm not convinced. She even admitted the boat was sticky but didn't seem to think it was a big deal. It felt like she wasn't really listening to our concerns. We ended up paying and leaving most of the boat uneaten. Through all this, no one else came to check if everything was okay with our meal. Honestly, it was the worst experience I've ever had at Eat Tokyo, or any Japanese restaurant for that matter. The customer service was miles away from what you'd expect.It might seem like a small thing, but it's these kinds of issues that can gradually chip away at the reputation of Eat Tokyo.
Boom Z
Save yourself the same disappointment we had. - Wait staff could care less about you. - Kitchen has 500 things in the menu but can’t make any accommodations. - Food comes at random times so you can’t actually eat together without cold food - All I ended up with was a mass of stuck together noodles and overcooked seafood ?♂️ - When you’re done you have to wait and wait and eventually get up to go ask for your check. 100% regret
G
Best budget Japanese food in the UK! Considering the high price points for food in London this place breaks all the normalities, a huge plate of katsu curry for 9.90 is amazing compared to other places up north for worse quality and definitely smaller quantity. The sushi was of good quality and drinks were very unique with a nice touch of Japan
We were the first group entering to the restaurant but they let us wait for 1 hr until the foods come.The food quality also not good as another branch beside (Goldersgreen branch) which is much much better.I don’t know how “Eat Tokyo” set their standards so different. ??♀️
Bee
The staff is very friendly and the food is fresh and tasty.We tried the salmon bento box, chicken katsu bento box and the chicken katsu curry. We loved it! It was freshly made and the portion size was perfect. Will definitely be back.
Naomi Au
Ordered an unagi don through Uber Eats. For £17.30 you get three tiny slices of unagi on a small bowl of rice. Absolute madness.
Suzana georgiev
Extremely disappointed with the service. I walked into the restaurant with 2 friends and we asked for a table for 4. My husband was just parking the car around the corner. We were told it is a small restaurant and they will not give us a table until all of us are there and were told to wait outside.Although we love eat Tokyo we walked away as this is disgraceful and against our principles of good customer service.Will never visit this branch again and the head office should re-think how service like this is damaging their reputation.
Anosh Munshi
Good Japanese food.Quick service and clean toilets.Staff is warm and friendly with comfortable environment.No need to reserve but wait is aprox 15 mins each time I went.
When I saw chefs smoking and using their mobile phones outside their place in china town I never returned. Some people have absolutely no idea why they are asked to use hand gloves in the first place. It’s for hygiene guys. Plain and simple. Surprised this is a Japanese place because I always thought they are very hygienic people compared to other cultures.Food is jot so bad at reasonable prices. Just wished they were cleaner
I really liked the curry udon and the tempura, but they clearly forgot about my sister in law's food and we had to remind them. They were busy but the staff couldn't handle it, they ignored us and when we asked for anything they kept forgetting. The food is good but try and go off-peak if you want good service.
Great food...Good service. I gave it 4 stars for Atmosphere because the shop is too cosy for large group of people. It will be great if it is a bigger room. I would visit them again soon.
This Japanese restaurant offers commendable rolls and sashimi slightly above average. The sashimi is notably fresh and well-prepared, though I perceived a slight deficiency in the 'umami' flavor.In summary, I recommend this restaurant for a satisfying Japanese dining experience. However, for those seeking sashimi with a pronounced 'umami' taste, exploring other menu options might be worthwhile.
Very nice tasty food , lots of variety , friendly staff good prices too, just a short walk from golders station
My ultimate favourite Japanese restaurant in London !!Amazing food and great prices.Advice: book in advance if you don’t wish to queue.
The customer service at the restaurant was disappointing, and my bento meal took an excessively long time to arrive. We didn't feel welcomed from the start, and my order came after the next table had already left. The lack of attentiveness and slow service left us frustrated. I hope the restaurant takes these concerns seriously and improves their customer service and efficiency. Additionally, the orange juice we ordered was off, and we had to ask for a replacement.
As a regular at Eat Tokyo for over seven years, I'm really gutted to say that my latest experience at the Golders Green branch was so bad, it's put me off coming back.We ordered a sashimi boat, and to be honest, the quality was well below par. The salmon seemed to be a cheap cut from the tail, making it really chewy. The seabass still had blood in it. Also, the boat was sticky. It looked like it hadn't been cleaned properly before it was brought to our table.I spoke to the manager about it, and she was quite dismissive. She kept insisting that the salmon was top-notch, but I'm not convinced. She even admitted the boat was sticky but didn't seem to think it was a big deal. It felt like she wasn't really listening to our concerns. We ended up paying and leaving most of the boat uneaten. Through all this, no one else came to check if everything was okay with our meal. Honestly, it was the worst experience I've ever had at Eat Tokyo, or any Japanese restaurant for that matter. The customer service was miles away from what you'd expect.It might seem like a small thing, but it's these kinds of issues that can gradually chip away at the reputation of Eat Tokyo.
Save yourself the same disappointment we had. - Wait staff could care less about you. - Kitchen has 500 things in the menu but can’t make any accommodations. - Food comes at random times so you can’t actually eat together without cold food - All I ended up with was a mass of stuck together noodles and overcooked seafood ?♂️ - When you’re done you have to wait and wait and eventually get up to go ask for your check. 100% regret
Best budget Japanese food in the UK! Considering the high price points for food in London this place breaks all the normalities, a huge plate of katsu curry for 9.90 is amazing compared to other places up north for worse quality and definitely smaller quantity. The sushi was of good quality and drinks were very unique with a nice touch of Japan
Restaurantji Recommends
We were the first group entering to the restaurant but they let us wait for 1 hr until the foods come.The food quality also not good as another branch beside (Goldersgreen branch) which is much much better.I don’t know how “Eat Tokyo” set their standards so different. ??♀️
The staff is very friendly and the food is fresh and tasty.We tried the salmon bento box, chicken katsu bento box and the chicken katsu curry. We loved it! It was freshly made and the portion size was perfect. Will definitely be back.
Ordered an unagi don through Uber Eats. For £17.30 you get three tiny slices of unagi on a small bowl of rice. Absolute madness.
Extremely disappointed with the service. I walked into the restaurant with 2 friends and we asked for a table for 4. My husband was just parking the car around the corner. We were told it is a small restaurant and they will not give us a table until all of us are there and were told to wait outside.Although we love eat Tokyo we walked away as this is disgraceful and against our principles of good customer service.Will never visit this branch again and the head office should re-think how service like this is damaging their reputation.
Good Japanese food.Quick service and clean toilets.Staff is warm and friendly with comfortable environment.No need to reserve but wait is aprox 15 mins each time I went.