This place I didn't knee before, blew my mind. Everything was good. Each and single dish. Highly
Nk Wong
As an East Asian who loves hotpot, I would say Eat Tokyo offers the worst hotpot/shabu shabu in London ever. Green tea and soup tasted like water. Very limited food choices for Shabu Shabu . The type of lettuce they offered apparently was not suitable for hotpot. Quality of beef and pork was utterly low. Never again.
Maho Shoujo
Though the restaurant decor was decent here, the customer service was sadly the opposite and the same applied for the food. Yaki Soba was a small portion and the salmon fish in the W Shioyaki Bento box, which is a regular dish we ordered at the other Eat Tokyo branch further down the road, was not grilled at all per the menu description. It was boiled instead.As far as the customer service goes, the waiting staff were rather unapproachable and unfriendly. It felt as though we had stepped into Soho's Chinatown when requesting something with politeness and received a slam on the table in response.A rather disappointing experience overall and putting this next to the Eat Tokyo branch further down in Golders Green North End Road, there is no competition between these two. You suddenly wonder why the G2 branch is rarely as busy.Better off visiting the other branch nearby as their food quality and prices are far more reasonable and you have friendlier staff who do their best to accommodate customers during the busiest hours.
Davon Quinn
First time at a hot pot place, and I saw this on Instagram for £27 all you can eat for 2 hours.It's definitely a place to go with friends or loved ones .
Boxin Jin
I know this place few years ago. It was good. That is why I want to come back to try the hotpot which we never try here before. But I’m not happy with the service. The food is normal, the price is fair. We order four salmon rice bowl at beginning. After we finish it. We was asked for finish two of them to get another one. Why my friend need to wait me to finish my dish then order another one? To save your company profit? The service is changed here. I’m not happy.
Philip Procter
Bustling spot, huge menu - nice staff, can't go wrong, decent for veggies and vegans tooVegetarian options: Decent veggie options, even vegan too
Justin Lau
TLDR: Watch out for their timekeeping despite the decent food and good price.We’ve ordered Shabu Shabu for 4 people. The food was decent, and the price was reasonable. The service was also very efficient while the waiters and waitresses were attentive in general. The environment was not too bad but rather crowded, especially we’re seated near the kitchen.However, the timekeeping was disastrous (for a 2-hour all-you-can-go session). Everything was ruined when a lady claimed that time was up and needed to take all our food back from the table. We, in fact, had the food for just 1.5 hours by the time she came to us (at 8pm). And, the most interesting part was, she could accurately recall we started at 6:30pm. She only realised she made a mistake when I showed her my watch saying that it’s only 90 minutes since we started. She didn’t apologise and simply walked away after saying a few words and acknowledging my argument. I lost my entire mood to eat in the rest of 30 minutes. I also didn’t hear anything further before we left the restaurant.I understand this is important to maximise table turn from a business standpoint, especially on a Friday evening. Yet, this is imperative that customer experience should always be on top of the operator’s mind. This restaurant unfortunately failed to put their customers first.In short, I wouldn’t come back again even if there aren’t any other choices. Hopefully other customers would be mindful how they manage the tables/time if considering to visit (and order Shabu Shabu).Note that "word-of-mouth" is one of the most powerful (influential) marketing tools - whether it's about a positive or negative experience. Good luck!
Kash Reviews
One of my all time favourite restaurants that I have visited many time! The food is always amazing and prices are very reasonable , would recommend their spicy miso ramen 10/10!
Akash Odedra
One of my all time favourite restaurants that I have visited many time! The food is always amazing and prices are very reasonable , would recommend their spicy miso ramen 10/10!
Sabina C
Amazing food for the price we had to pay! We really really enjoyed the shabu shabu menu ? went there 4 times already and will keep going for sure! Thank you for the service, as the staff was super attentive!
Well, we've been here many times over the years and, unfortunately, this occasion was possibly our last visit. The food was just not as good as other Japanese restaurants that we have been to, and we've been to quite a lot of them in London because we generally like the cuisine. I think the chefs need to revise how they cook people's food. I really felt like they served me an awful meal because they may have thought, "don't worry, he's not Japanese, he won't notice that it's not quite right". Well, I did notice everything wrong with my meal, and I will take my money and family to a place that I regard as far better. My daughter, and my partner didn't like it either. 3 out of 4 of us were not happy. That's 75% failure on your part.The staff are generally very good, helpful and happy to help. And the atmosphere is lovely and authentically Japanese.But we won't be coming again because the food, the reason we came there, is just not good enough.
Grayson Xi
Food was delivered within 10 minutes of ordering but they got 1 item wrong. Food was great, and the portion sizes were appropriate. I ordered the Chicken Teriyaki Bento and the Prawn Tempura Sushi, which were both amazing.
Joyce Zhou
We had the all you can eat shabu shabu. It's a fairly reasonable price for hotpot, but the food is not worth coming all the way here.Pros:Service was fastSoup base is deliciousSushi rolls included in the meal is decentGood quality prawnsAll vegetables, especially shitake mushrooms, are very freshConsThe beef and pork are fresh, but not tender. The quality wasn't very consistent either. One plate of pork was so tough that we stopped ordering pork altogether.This is a bit disappointing as meat quality is the most crucial part of shabu shabu.The salmon don included in the meal barely has any salmonConclusion: if you happen to be around the area and fancy some hotpot, it has good value for money. But don't expect Japanese gourmet.
Louise (Lou Reviews)
I have eaten at this branch several times and the food has always been delicious!?I usually order the chicken teriyaki and salmon bento box which comes with a side of rice, sashimi and a choice of mash or salad. The chicken and salmon are really soft and tender with a sweet teriyaki sauce.? The Hokkai Roll has seared salmon, eel and avocado topping with tobiko and mayonnaise.?The Cooked gourd roll is simple and plain but always a favourite if your like gourd.? The spider roll has deep fried soft shell crab, avocado, cucumber and mayonnaise with tobiko which gives the roll nice texture due to the crunch of the fried crab. Yuzu lemon fruit tea with coconut jelly has a very distinctive tart lemon flavour balanced with the sweetness of the tea and coconut jelly makes it the perfect refreshing drink. This is the best boba/bubble tea drink I have had.
Paleeka Davda
I was excited about this place but the Tonktosu ramen despite the decent price had really soggy dry pork belly more like ham that was sliced I didn’t want to eat it broth and eggs were okay. Staff were very short and a little mean when my friend asked about the veggie options and for recommendations food also took a while and they stopped serving bubble tea at 8.30pm only one really nice staff member. So we opted not to pay the service charge and then we’re made to hurry out of the restaurant and had the waitress who was particularly mean suddenly be really fake nice to us. Would like to come back but maybe not this branch. They also forgot to give us sauce for sushi forks ramen spoons so maybe need more staff or something
This place I didn't knee before, blew my mind. Everything was good. Each and single dish. Highly
As an East Asian who loves hotpot, I would say Eat Tokyo offers the worst hotpot/shabu shabu in London ever. Green tea and soup tasted like water. Very limited food choices for Shabu Shabu . The type of lettuce they offered apparently was not suitable for hotpot. Quality of beef and pork was utterly low. Never again.
Though the restaurant decor was decent here, the customer service was sadly the opposite and the same applied for the food. Yaki Soba was a small portion and the salmon fish in the W Shioyaki Bento box, which is a regular dish we ordered at the other Eat Tokyo branch further down the road, was not grilled at all per the menu description. It was boiled instead.As far as the customer service goes, the waiting staff were rather unapproachable and unfriendly. It felt as though we had stepped into Soho's Chinatown when requesting something with politeness and received a slam on the table in response.A rather disappointing experience overall and putting this next to the Eat Tokyo branch further down in Golders Green North End Road, there is no competition between these two. You suddenly wonder why the G2 branch is rarely as busy.Better off visiting the other branch nearby as their food quality and prices are far more reasonable and you have friendlier staff who do their best to accommodate customers during the busiest hours.
First time at a hot pot place, and I saw this on Instagram for £27 all you can eat for 2 hours.It's definitely a place to go with friends or loved ones .
I know this place few years ago. It was good. That is why I want to come back to try the hotpot which we never try here before. But I’m not happy with the service. The food is normal, the price is fair. We order four salmon rice bowl at beginning. After we finish it. We was asked for finish two of them to get another one. Why my friend need to wait me to finish my dish then order another one? To save your company profit? The service is changed here. I’m not happy.
Bustling spot, huge menu - nice staff, can't go wrong, decent for veggies and vegans tooVegetarian options: Decent veggie options, even vegan too
TLDR: Watch out for their timekeeping despite the decent food and good price.We’ve ordered Shabu Shabu for 4 people. The food was decent, and the price was reasonable. The service was also very efficient while the waiters and waitresses were attentive in general. The environment was not too bad but rather crowded, especially we’re seated near the kitchen.However, the timekeeping was disastrous (for a 2-hour all-you-can-go session). Everything was ruined when a lady claimed that time was up and needed to take all our food back from the table. We, in fact, had the food for just 1.5 hours by the time she came to us (at 8pm). And, the most interesting part was, she could accurately recall we started at 6:30pm. She only realised she made a mistake when I showed her my watch saying that it’s only 90 minutes since we started. She didn’t apologise and simply walked away after saying a few words and acknowledging my argument. I lost my entire mood to eat in the rest of 30 minutes. I also didn’t hear anything further before we left the restaurant.I understand this is important to maximise table turn from a business standpoint, especially on a Friday evening. Yet, this is imperative that customer experience should always be on top of the operator’s mind. This restaurant unfortunately failed to put their customers first.In short, I wouldn’t come back again even if there aren’t any other choices. Hopefully other customers would be mindful how they manage the tables/time if considering to visit (and order Shabu Shabu).Note that "word-of-mouth" is one of the most powerful (influential) marketing tools - whether it's about a positive or negative experience. Good luck!
One of my all time favourite restaurants that I have visited many time! The food is always amazing and prices are very reasonable , would recommend their spicy miso ramen 10/10!
One of my all time favourite restaurants that I have visited many time! The food is always amazing and prices are very reasonable , would recommend their spicy miso ramen 10/10!
Amazing food for the price we had to pay! We really really enjoyed the shabu shabu menu ? went there 4 times already and will keep going for sure! Thank you for the service, as the staff was super attentive!
Restaurantji Recommends
Well, we've been here many times over the years and, unfortunately, this occasion was possibly our last visit. The food was just not as good as other Japanese restaurants that we have been to, and we've been to quite a lot of them in London because we generally like the cuisine. I think the chefs need to revise how they cook people's food. I really felt like they served me an awful meal because they may have thought, "don't worry, he's not Japanese, he won't notice that it's not quite right". Well, I did notice everything wrong with my meal, and I will take my money and family to a place that I regard as far better. My daughter, and my partner didn't like it either. 3 out of 4 of us were not happy. That's 75% failure on your part.The staff are generally very good, helpful and happy to help. And the atmosphere is lovely and authentically Japanese.But we won't be coming again because the food, the reason we came there, is just not good enough.
Food was delivered within 10 minutes of ordering but they got 1 item wrong. Food was great, and the portion sizes were appropriate. I ordered the Chicken Teriyaki Bento and the Prawn Tempura Sushi, which were both amazing.
We had the all you can eat shabu shabu. It's a fairly reasonable price for hotpot, but the food is not worth coming all the way here.Pros:Service was fastSoup base is deliciousSushi rolls included in the meal is decentGood quality prawnsAll vegetables, especially shitake mushrooms, are very freshConsThe beef and pork are fresh, but not tender. The quality wasn't very consistent either. One plate of pork was so tough that we stopped ordering pork altogether.This is a bit disappointing as meat quality is the most crucial part of shabu shabu.The salmon don included in the meal barely has any salmonConclusion: if you happen to be around the area and fancy some hotpot, it has good value for money. But don't expect Japanese gourmet.
I have eaten at this branch several times and the food has always been delicious!?I usually order the chicken teriyaki and salmon bento box which comes with a side of rice, sashimi and a choice of mash or salad. The chicken and salmon are really soft and tender with a sweet teriyaki sauce.? The Hokkai Roll has seared salmon, eel and avocado topping with tobiko and mayonnaise.?The Cooked gourd roll is simple and plain but always a favourite if your like gourd.? The spider roll has deep fried soft shell crab, avocado, cucumber and mayonnaise with tobiko which gives the roll nice texture due to the crunch of the fried crab. Yuzu lemon fruit tea with coconut jelly has a very distinctive tart lemon flavour balanced with the sweetness of the tea and coconut jelly makes it the perfect refreshing drink. This is the best boba/bubble tea drink I have had.
I was excited about this place but the Tonktosu ramen despite the decent price had really soggy dry pork belly more like ham that was sliced I didn’t want to eat it broth and eggs were okay. Staff were very short and a little mean when my friend asked about the veggie options and for recommendations food also took a while and they stopped serving bubble tea at 8.30pm only one really nice staff member. So we opted not to pay the service charge and then we’re made to hurry out of the restaurant and had the waitress who was particularly mean suddenly be really fake nice to us. Would like to come back but maybe not this branch. They also forgot to give us sauce for sushi forks ramen spoons so maybe need more staff or something