This Dalston branch of Costa is so grimey ewww there's absolutely no hygiene standards at all. The staff are under trained and lack customer service skills. There's always homeless people sitting outside.
KRASH DUBZ
There was a massive fight right next to me, this woman threw a saucer at my head and it smashed, I was then not given any compensation, no free coffee nothing, no sorry that happened here’s something to make you feel better ?? Terrible service, rude staff, 1/10
Phoenix music
These Asian people serving in this Shop in Hackney are very racist!! I honestly wish I would’ve read the reviews first. It reflects exactly what I’ve experienced, if there were a 0 rating that would be a more appropriate rating .I am a reg costumer and it’s not the first time.Black people in Hackney need to be mindful of this do not spend your money with these people. I voiced my concern and was accosted by a boy named SHAHIQ who was rude enough to give me his name and tell me he doesn’t care what I have to say., bright. No customer service skills at all. needless to say will not be going here again!!! Starbucks is a few steps away!! The service is 100 times better!!!
Evan Walcott
Most of the branch's I've visited hot drinks wise are good once I tell specifically how I prefer my hot drinks to be made!!, In my case I frequently order a oat latte and always ask for it to be prepared extra hot. the toilets there are not clean or available to use always, the seating is ok when I can get one it being a very busy one due to the location inside the dalston centre. But overall I'll would come again.
Cutie Spice
I ordered a hot chocolate and sat down, whilst i was drinking it i felt something and when I looked into the hole i saw a moth. A BUG! I Ran and threw up in the toilet with non of the people working there helping and they threw my cup out before i could say or show anything. I wanted to take a picture for the record but they got rid of it and then ASKED ME IF I WANT ANOTHER ONE? I Felt sick for the whole day and had to work. I would never ever go to costa again.
Gary Wald
Absolutely disgusting place very dirty full of people using WiFi eating and drinking their own food the worst Costa coffee I've been to this place needs security I'm surprised that costa coffee has this place running the way it
Shireen Lisa Zengin
9am and it’s a Very very dirty place. Toilets disgusting and smelly. Ordered a tea in pot. The first one was completely unwashed. I asked for another and took some photos. Still dirty. The men serving were speaking to each other in Indian language and laughing in my direction. The tuna panini was hard. Change your staff please and clean the place.
Habib e Alam HIMEL
I have been there yesterday i loved it frrape that person is good he's very fast that boy name is rehan good going brother keep it up thank you for your service.
Abdul Kaleem Mohammed
Tried the newly launched maple hazel frappe. Mr.REHAN did an outstanding job of making sure it was prepared perfectly just as ordered and yes it was impressive. Very relaxing , syrups were used in proportion and the final drink with cream on top tasted PERFECT. He also made sure I liked the drink and satisfied with it. Very welcoming very attentive staff.Staff 10/10Ambience 10/10Cleanliness 10/10
shaik zubair
The staff is very nice friend and attentive always they make sure I was comfortable and had everything I needed
Understaffed - not staff's fault. Dalston Costa coffee is by far the dirtiest. Warning - toilets never checked and oudor is unbareable. Train station toilets/ park toilets are better. I wouldn't recommend as a meeting spot with friends ?
Olivia Onassis
Not great, the drinks were okay but service was appalling.
Jada Hassan
Not good service . Lady didn’t even make the drink I asked for. Wouldn’t go here !
Sakine Toren
Friendly and helpful staff very clean and organised. I would definitely recommend this place .Thank you guys
v c
Staff very kind and helpful when friend wad ill fainting
This Dalston branch of Costa is so grimey ewww there's absolutely no hygiene standards at all. The staff are under trained and lack customer service skills. There's always homeless people sitting outside.
There was a massive fight right next to me, this woman threw a saucer at my head and it smashed, I was then not given any compensation, no free coffee nothing, no sorry that happened here’s something to make you feel better ?? Terrible service, rude staff, 1/10
These Asian people serving in this Shop in Hackney are very racist!! I honestly wish I would’ve read the reviews first. It reflects exactly what I’ve experienced, if there were a 0 rating that would be a more appropriate rating .I am a reg costumer and it’s not the first time.Black people in Hackney need to be mindful of this do not spend your money with these people. I voiced my concern and was accosted by a boy named SHAHIQ who was rude enough to give me his name and tell me he doesn’t care what I have to say., bright. No customer service skills at all. needless to say will not be going here again!!! Starbucks is a few steps away!! The service is 100 times better!!!
Most of the branch's I've visited hot drinks wise are good once I tell specifically how I prefer my hot drinks to be made!!, In my case I frequently order a oat latte and always ask for it to be prepared extra hot. the toilets there are not clean or available to use always, the seating is ok when I can get one it being a very busy one due to the location inside the dalston centre. But overall I'll would come again.
I ordered a hot chocolate and sat down, whilst i was drinking it i felt something and when I looked into the hole i saw a moth. A BUG! I Ran and threw up in the toilet with non of the people working there helping and they threw my cup out before i could say or show anything. I wanted to take a picture for the record but they got rid of it and then ASKED ME IF I WANT ANOTHER ONE? I Felt sick for the whole day and had to work. I would never ever go to costa again.
Absolutely disgusting place very dirty full of people using WiFi eating and drinking their own food the worst Costa coffee I've been to this place needs security I'm surprised that costa coffee has this place running the way it
9am and it’s a Very very dirty place. Toilets disgusting and smelly. Ordered a tea in pot. The first one was completely unwashed. I asked for another and took some photos. Still dirty. The men serving were speaking to each other in Indian language and laughing in my direction. The tuna panini was hard. Change your staff please and clean the place.
I have been there yesterday i loved it frrape that person is good he's very fast that boy name is rehan good going brother keep it up thank you for your service.
Tried the newly launched maple hazel frappe. Mr.REHAN did an outstanding job of making sure it was prepared perfectly just as ordered and yes it was impressive. Very relaxing , syrups were used in proportion and the final drink with cream on top tasted PERFECT. He also made sure I liked the drink and satisfied with it. Very welcoming very attentive staff.Staff 10/10Ambience 10/10Cleanliness 10/10
The staff is very nice friend and attentive always they make sure I was comfortable and had everything I needed
Restaurantji Recommends
Understaffed - not staff's fault. Dalston Costa coffee is by far the dirtiest. Warning - toilets never checked and oudor is unbareable. Train station toilets/ park toilets are better. I wouldn't recommend as a meeting spot with friends ?
Not great, the drinks were okay but service was appalling.
Not good service . Lady didn’t even make the drink I asked for. Wouldn’t go here !
Friendly and helpful staff very clean and organised. I would definitely recommend this place .Thank you guys
Staff very kind and helpful when friend wad ill fainting