Well Over Priced. Could have got the same for half the price at Greggs. £9 for a small wrap and a coffee. The wrap was packaged in a way that made you think it was bigger than it was. Quality ok but just think too expensive and sandwiches were too small and not man size.
Hakobert
? A very nice concept. a mix of bakery and coffee shop. Self-service of sandwiches and rolls. Nice and quick employees at the checkouts. Unfortunately, our coffee togo cups were overflowing with tea and coffee, which unfortunately resulted in us spilling them on our pants. we couldn't see that the cups were filled to the brim. I'm sure it's meant kindly, but it's better not to do so in the future, please :)
Emine Gokce
The service was disgrace I did not enjoy my cold coffee absolutely disgusting the barrister Jessica does not know to how make simple coffee will not come back !!!
David Prentice
Awful service, even worse ‘coffee’Ordered three coffees from here - The barista let half the espresso go down the drain and then poured it into the cup with the hot water (americano). I asked why so much of the espresso had not made its way into the drinks and she pretty rudely just said “because we only have one working machine today”. I wasn’t really sure what that had to do with the making of these drinks but she obviously didn’t really care. The coffee tasted like dishwasher water. Each one must have had about half an espresso shot in it. A complete waste of time and money. Honestly, this stuff isn’t cheap and so it’s reasonable to expect something much better service-wise and product-wise. Poor coffee and extremely poor attitude of the staff. The store was also pretty disgusting. Sticky tables, trash all over the floor and tables. Is this the best Pret can do? Pathetic really.
Irem Bostan
Had horrible experience by supervisor Jessica. My coffee was cold , I asked for a new one and she refused to make it. She told me to take the cold coffee or leave. Horrible service!!!!!
O H
Not clean tables always dirty.but when I asked if they can clean the table they done it .friendly staffWheelchair accessibility: There’s space but for sure nobody with give it for a wheelchair. Would like to keep a space if a disabled person is there.Thanks
Monika Je
Not very friendly
Nuh Köse
I've been drinking coffee from here for about a year, and lately the quality of the beverage has dropped considerably. It seems like the employees are forced to work. quality 0
Colin Austin
Bland coffee. Far too noisy as a coffee
D Forrest
Pretty standard Pret. Coffee tasted like brewed with used grounds (not great). Friendly staff.
What’s wrong with your drinks?Matcha latte and a babiccino. Watery drinks. See pictures. I asked for babiccino with milk foam and no cacao on top. It came with no foam and I was asked again if I wanted cacao powder on top (so the person who served me did not listen at all). Matcha latte? it saw better days…Maybe it is because they are in Hammersmith station and people are in a hurry, but all other pret serve better drinks
Ben Lewis
Conference room full of people waiting for £150 worth of Pret delivery scheduled between 11.30 & 12.30. When not arrived at 12.45 as not yet arrived I called to hear that it had not come up on the system properly. Deeply embarrassing. I love Pret but I don’t recommend their delivery
cletus dcunha
I went there around 19:30 on the 3rd of November. The man on the till was so disrespectful at first that he ignored me as I waited for him to log in on the till. Then he ignored me again and took an order from a lady behind me. When the lady asked me to go ahead, he was persistent in serving her, and eventually, when he served me, he was rude, as if he didn't want to serve me. Then he started to talk in another language to the barista, and no one was wearing name tags how to complain if customers have an issue with the staff? It's so disrespectful. I guess he should invest some time in training their team there.
yogita madan
Ordered an extra hot chai latte at your Hammersmith broadway ( district and picadily line). Very rude staff, need to remind them twice for my drink, took unusual time and then after long wait prepared my drink with skinny milk which I didn’t ordered, saying leave it or take it. This is unexpected behaviour, left my drink. This has spoilt my evening. Pret got the worst staff in that cafe.
MultiHowl
Very rarely has ice for cold drinks on hot days when every other shop around it has ice, what's the point in paying a subscription?!
Well Over Priced. Could have got the same for half the price at Greggs. £9 for a small wrap and a coffee. The wrap was packaged in a way that made you think it was bigger than it was. Quality ok but just think too expensive and sandwiches were too small and not man size.
? A very nice concept. a mix of bakery and coffee shop. Self-service of sandwiches and rolls. Nice and quick employees at the checkouts. Unfortunately, our coffee togo cups were overflowing with tea and coffee, which unfortunately resulted in us spilling them on our pants. we couldn't see that the cups were filled to the brim. I'm sure it's meant kindly, but it's better not to do so in the future, please :)
The service was disgrace I did not enjoy my cold coffee absolutely disgusting the barrister Jessica does not know to how make simple coffee will not come back !!!
Awful service, even worse ‘coffee’Ordered three coffees from here - The barista let half the espresso go down the drain and then poured it into the cup with the hot water (americano). I asked why so much of the espresso had not made its way into the drinks and she pretty rudely just said “because we only have one working machine today”. I wasn’t really sure what that had to do with the making of these drinks but she obviously didn’t really care. The coffee tasted like dishwasher water. Each one must have had about half an espresso shot in it. A complete waste of time and money. Honestly, this stuff isn’t cheap and so it’s reasonable to expect something much better service-wise and product-wise. Poor coffee and extremely poor attitude of the staff. The store was also pretty disgusting. Sticky tables, trash all over the floor and tables. Is this the best Pret can do? Pathetic really.
Had horrible experience by supervisor Jessica. My coffee was cold , I asked for a new one and she refused to make it. She told me to take the cold coffee or leave. Horrible service!!!!!
Not clean tables always dirty.but when I asked if they can clean the table they done it .friendly staffWheelchair accessibility: There’s space but for sure nobody with give it for a wheelchair. Would like to keep a space if a disabled person is there.Thanks
Not very friendly
I've been drinking coffee from here for about a year, and lately the quality of the beverage has dropped considerably. It seems like the employees are forced to work. quality 0
Bland coffee. Far too noisy as a coffee
Pretty standard Pret. Coffee tasted like brewed with used grounds (not great). Friendly staff.
Restaurantji Recommends
What’s wrong with your drinks?Matcha latte and a babiccino. Watery drinks. See pictures. I asked for babiccino with milk foam and no cacao on top. It came with no foam and I was asked again if I wanted cacao powder on top (so the person who served me did not listen at all). Matcha latte? it saw better days…Maybe it is because they are in Hammersmith station and people are in a hurry, but all other pret serve better drinks
Conference room full of people waiting for £150 worth of Pret delivery scheduled between 11.30 & 12.30. When not arrived at 12.45 as not yet arrived I called to hear that it had not come up on the system properly. Deeply embarrassing. I love Pret but I don’t recommend their delivery
I went there around 19:30 on the 3rd of November. The man on the till was so disrespectful at first that he ignored me as I waited for him to log in on the till. Then he ignored me again and took an order from a lady behind me. When the lady asked me to go ahead, he was persistent in serving her, and eventually, when he served me, he was rude, as if he didn't want to serve me. Then he started to talk in another language to the barista, and no one was wearing name tags how to complain if customers have an issue with the staff? It's so disrespectful. I guess he should invest some time in training their team there.
Ordered an extra hot chai latte at your Hammersmith broadway ( district and picadily line). Very rude staff, need to remind them twice for my drink, took unusual time and then after long wait prepared my drink with skinny milk which I didn’t ordered, saying leave it or take it. This is unexpected behaviour, left my drink. This has spoilt my evening. Pret got the worst staff in that cafe.
Very rarely has ice for cold drinks on hot days when every other shop around it has ice, what's the point in paying a subscription?!