No customer service, I ordered 2 drinks, one of them it was peach ice tea, the ice was with a lots of black dots it means you need to clean the ice machine… disgusting. And I wanted to pay with my points, I told the lady I want to use my free drinks and she told me”you can’t use, because the system is not working” no sorry, nothing. Very disappointed
Lynne Ghent
Hot chocolates were very weak, not sure there was much chocolate in either of them and served tepid. Had to ask for it to be heated up. Member of staff very sullen. Didn't smile once to any customers
Zayde Mert
Coffee was bitter (ordered a Mocha) and not hot....just warm. No snacks/sandwiches/pastries. Very disappointing branch.
Lu Lu
My favourite coffee shop. Hope it will be reopened soon!
Hilary Briegal
It peaves me to compliment a chain but this Costa next to the Odeon (another chain, sorry!) hit the spot. Coffee excellent, choices of milks, fresh bananas and croissants. Venue clean, server charming helpful \\u0026 willing. Absolutely no complaints. Even printed out online cinema tickets in coffee shop. The chap c 1.15pm on Sunday was great.
Yoryos Soroto
try to ge the entrance chair ...you will be super lucky
Richard Grant
Friendly staff, cleab
olek118
Both girls were very polite, professional and looked lovely.
Joe Bloggs
Used to be 5* but since the refurb the seating is uncomfortable, especially for those with back problems. Old seating was much more comfortable.
Also, not sure what it is but there seems to be a growing trend of locking the toilets with a code. This is ridiculous and inhumane. Everyone should have the right to relieve themselves. I don’t agree with locking of loos with code locks. It was a hassle trying to get into the loos with a bladder about to burst!
No customer service, I ordered 2 drinks, one of them it was peach ice tea, the ice was with a lots of black dots it means you need to clean the ice machine… disgusting. And I wanted to pay with my points, I told the lady I want to use my free drinks and she told me”you can’t use, because the system is not working” no sorry, nothing. Very disappointed
Hot chocolates were very weak, not sure there was much chocolate in either of them and served tepid. Had to ask for it to be heated up. Member of staff very sullen. Didn't smile once to any customers
Coffee was bitter (ordered a Mocha) and not hot....just warm. No snacks/sandwiches/pastries. Very disappointing branch.
My favourite coffee shop. Hope it will be reopened soon!
It peaves me to compliment a chain but this Costa next to the Odeon (another chain, sorry!) hit the spot. Coffee excellent, choices of milks, fresh bananas and croissants. Venue clean, server charming helpful \\u0026 willing. Absolutely no complaints. Even printed out online cinema tickets in coffee shop. The chap c 1.15pm on Sunday was great.
try to ge the entrance chair ...you will be super lucky
Friendly staff, cleab
Both girls were very polite, professional and looked lovely.
Used to be 5* but since the refurb the seating is uncomfortable, especially for those with back problems. Old seating was much more comfortable. Also, not sure what it is but there seems to be a growing trend of locking the toilets with a code. This is ridiculous and inhumane. Everyone should have the right to relieve themselves. I don’t agree with locking of loos with code locks. It was a hassle trying to get into the loos with a bladder about to burst!
Usual great coffee and wifi!!
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