Costa Coffee

100 High St, London
0333 003 5883

Recent Reviews

Marco Bozzo

Great service,

Bethany MacCormick

They seem to close whenever they feel like. Time on the door said open until 7pm, but at 5:55pm they were closed with the lights off. This didn’t surprise me tbh, as I often come in after 5pm and see staff are clearly trying to close things down already and sweeping up, discouraging people from sitting in etc.I’d get it if a small independent cafe was doing this, but it’s a chain! I don’t know who is authorising closing early just because maybe it’s a little quiet that day, but it’s very annoying. If the hours have changed, signs and google should be updated immediately to reflect this!

Haysam Sabbagh

Excellent

Maria Pamukova

Nice coffee and even nicer tuna melt

Ketan Desai

I wasn't able to get a coffee as the two members of staff spent over 5 minutes making a single cup of tea!

Mo (Dutch)

Improve much

Jay Davidson

Firsty ... they've a COCKROACH INFESTATION so the rest shouldn't matter.But tables aren't cleaned, food choices arent great and staff are slow and

harsh tejpal

I am appalled by the service at this store I was kicked out over an hour before closing at 5:50 and it closes at 7… makes no sense the staff was terrible and demanded me to leave. I was make not a peep and was minding my own business this is an appalling point of business and I think this place and staff should be shut down.

Frankie Grech

This Costa has a cockroach infestation! I ordered a drink and while I was waiting, I saw SO many bugs scuttling across the counter and under the coffee machine. It was absolutely disgusting. I threw my drink in the bin. This is not hygienic at all.

luca baraghini

I try to get a coffe at 18:20 but the staff told me it was already close. I point to them the sign outside that say that the shop closed at 19:00 but they reply careless that they were already closed.They obviously were in a rush to go home.Embarrassing!

gtcheung1

Ordered an milkshake as was recommended this. Specifically asked to use oat milk substitute instead of milk for my gf. Staff blatantly mixed milk with oat milk half way after discovering they made the wrong order and pointed this out.Instead of correctly admitting their mistake they pretended that they used oat milk. Was not wrong, my gf was later having an upset stomach as she cannot have milk.I would not visit this particular Costa or recommend it based on how it approached our order.

Mr J

Went in to Costa today and right at the till is a cockroach the man put a cup on top and left it on the counter while serving people 20mins later it is still under the cup, also table and chairs are dirty and they seem to allow customers to put their feet on the sofa area with no socks on! ABSOLUTELY DISGUSTING!

The sarcastic chef

One of the worst barista I’ve seen in my entire life! Ordered for a flat white got an cappuccino

Carleen Baker

The oat milk was cheap and not very nice! I ordered a coffee cappuccino which should have frothy milk. As the milk was so cheap it didn't froth. This was disappointed especially since the oat milk is extra money!! The coffee wasn't very good. Not made well and the milk was awful!

Corinne F

The baristas are no good. Don't know what a latte or a flat white is. They do not know the difference between them either. Why is the flat white in a latte cup and full to the brim? Pls learn the difference. My original order was also not possible but they had told me after they had already made the only possible substitute. Staff just rushing to close and lock the shop.

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