KFC , the food is worse than ever, I know for sure that I will never go back there again, service couldn't help me with my question.
Aliya Naeem
The worst staff, they won't even acknowledge that you're in the store, 100% need new
Ananya Mariam
Their chickens are always smelly inside and had to throw half way eating.. seldom buy from there in the hope that quality might change but it's always the same.. Smelly inside..
Damiensg “damienSG180401” 180401
I tried to call these guys to correct my orders when I chose pickup instead of delivery called 10 times and no one picked up so I was not able to get my
Joshua Fernandes
I had ordered 2 tower burgers and 6 chicken wings. However, when I reached home, I checked only 3 wings were present out of the 6. It was really disappointing when you know it's almost 1 am and the last meal of your day would not be enough to let you sleep for another tiring day. I do understand that it was late night and human errors are prone to happen. But instead of having a toxic environment in the kitchen place where the employees would engage in conversation with each other saying things such as "you take 1 hour to take 1 order from the customer", it's suggestive to let the person at the counter focus on taking the order rather than demotivating him to do so!
Sarah Tamdi
The order doesn’t have fries so bad service this is second order I have a problem with kfc. Is better order by Uber to return the money
S OS
Yesterday ordered chicken fillet burger and hot wings. When was biting into the burger, I noticed some parts of the bun was hard?.I immediately went back to ask for refund or burger remade/replaced. Due to lack of customer service and no regards about my issue, the server just looked at me. The staff are not English-speaking. Imagine UK based KFC, ALL STAFF COULD NOT SPEAK fluent ENGLISH!!.The cook saw me complain, he went and handed me the plastic bag of bread buns to examine.The BREAD BUNS was FROZEN and was being DEFROSTED openingly on the food preparation counter!!! Staff continue to serve FROZEN BREAD to customers. They knew the bread buns was partly FROZEN and staff still proceeded to make chicken burgers ? with FROZEN BREAD!!!. This is against food safety regulations and H&S!! I will never ever buy a chicken fillet from KFC again. They don't care!!. It's all about money and knowingly providing customers with frozen processed food, because they cannot wait to defrost food and always eager to take money from customers. All staff in Harlesden KFC are like pieces of wood. Dull and unmotivated.No standards of care. Staff are not bothered. Where do they find these people???How do they get employed by KFC??Lack of English speaking or understanding, but they got "interviewed" apparently and seem job worthy. A big KFC LET DOWN!!!!!VERY DISAPPOINTED and OFFENDED with low food standards and customer service. Please provide STAFF TRAINING and ensure they are FIT TO WORK WITH FOOD.???????❌
Waseem Tabib
Poor customer service.Accepted my order, paid for it,After 10 minutes the guy said they don’t have hash browns to put in the burger.
Rago
The worst kfc ever !!!!!! Had to be in Harlesden ofcourse. Foods greasy nd not cooked properly. Staffs are rude and way too slow. Very poor customer
MAK45
out of my last 8 orders through uber eats they have only got the orders correct 3 times. Uber has only refunded me 3 times.
Do not order from this branch unless you want food poisoning!!! Ordered a few hours ago and I’m in
Antonio Barbus
On the better side of kfcs so I can't complain.
nusrahbintshorif
Ordered about 2 hours ago and food has still not arrived it it’s taking this long the food better be good and if it’s cold that will be Minus points. and last time chicken came soggy.
Abz Abz
STUFF NAME (SRI) took my order hes Services is very poor can barely speak Any English very rude and talk with attitude will not be eaten here again. I have made a complaint to KFC complaint team Regarding this matter I hope they take action against SRI.
The Mole
Missing a piece of chicken and a bottle of soft drink. Ordered again on 28.08.2023 and had to wait 40 minutes, after 10 minutes I left after demanding refund. Staff never happy and friendly - miserable and non-empathic. Waited 1 hour of delays then deliveroo called me saying KFC harlesden messed up order and unwilling to prepare my order for delivery. AVOID KFC HARLESDEN - INCOMPETENT, ARROGANT, RUBBISH SERVICE! I WILL NEVER THROW MY HARD EARNED MONEY AT THIS KRAPHOLE.
KFC , the food is worse than ever, I know for sure that I will never go back there again, service couldn't help me with my question.
The worst staff, they won't even acknowledge that you're in the store, 100% need new
Their chickens are always smelly inside and had to throw half way eating.. seldom buy from there in the hope that quality might change but it's always the same.. Smelly inside..
I tried to call these guys to correct my orders when I chose pickup instead of delivery called 10 times and no one picked up so I was not able to get my
I had ordered 2 tower burgers and 6 chicken wings. However, when I reached home, I checked only 3 wings were present out of the 6. It was really disappointing when you know it's almost 1 am and the last meal of your day would not be enough to let you sleep for another tiring day. I do understand that it was late night and human errors are prone to happen. But instead of having a toxic environment in the kitchen place where the employees would engage in conversation with each other saying things such as "you take 1 hour to take 1 order from the customer", it's suggestive to let the person at the counter focus on taking the order rather than demotivating him to do so!
The order doesn’t have fries so bad service this is second order I have a problem with kfc. Is better order by Uber to return the money
Yesterday ordered chicken fillet burger and hot wings. When was biting into the burger, I noticed some parts of the bun was hard?.I immediately went back to ask for refund or burger remade/replaced. Due to lack of customer service and no regards about my issue, the server just looked at me. The staff are not English-speaking. Imagine UK based KFC, ALL STAFF COULD NOT SPEAK fluent ENGLISH!!.The cook saw me complain, he went and handed me the plastic bag of bread buns to examine.The BREAD BUNS was FROZEN and was being DEFROSTED openingly on the food preparation counter!!! Staff continue to serve FROZEN BREAD to customers. They knew the bread buns was partly FROZEN and staff still proceeded to make chicken burgers ? with FROZEN BREAD!!!. This is against food safety regulations and H&S!! I will never ever buy a chicken fillet from KFC again. They don't care!!. It's all about money and knowingly providing customers with frozen processed food, because they cannot wait to defrost food and always eager to take money from customers. All staff in Harlesden KFC are like pieces of wood. Dull and unmotivated.No standards of care. Staff are not bothered. Where do they find these people???How do they get employed by KFC??Lack of English speaking or understanding, but they got "interviewed" apparently and seem job worthy. A big KFC LET DOWN!!!!!VERY DISAPPOINTED and OFFENDED with low food standards and customer service. Please provide STAFF TRAINING and ensure they are FIT TO WORK WITH FOOD.???????❌
Poor customer service.Accepted my order, paid for it,After 10 minutes the guy said they don’t have hash browns to put in the burger.
The worst kfc ever !!!!!! Had to be in Harlesden ofcourse. Foods greasy nd not cooked properly. Staffs are rude and way too slow. Very poor customer
out of my last 8 orders through uber eats they have only got the orders correct 3 times. Uber has only refunded me 3 times.
Restaurantji Recommends
Do not order from this branch unless you want food poisoning!!! Ordered a few hours ago and I’m in
On the better side of kfcs so I can't complain.
Ordered about 2 hours ago and food has still not arrived it it’s taking this long the food better be good and if it’s cold that will be Minus points. and last time chicken came soggy.
STUFF NAME (SRI) took my order hes Services is very poor can barely speak Any English very rude and talk with attitude will not be eaten here again. I have made a complaint to KFC complaint team Regarding this matter I hope they take action against SRI.
Missing a piece of chicken and a bottle of soft drink. Ordered again on 28.08.2023 and had to wait 40 minutes, after 10 minutes I left after demanding refund. Staff never happy and friendly - miserable and non-empathic. Waited 1 hour of delays then deliveroo called me saying KFC harlesden messed up order and unwilling to prepare my order for delivery. AVOID KFC HARLESDEN - INCOMPETENT, ARROGANT, RUBBISH SERVICE! I WILL NEVER THROW MY HARD EARNED MONEY AT THIS KRAPHOLE.