Nice coffee and warm place also back sitting garden
Jay P
I have been frequenting St. Ann's store in Harrow for many years. Sadly the quality of the experience has gone down hill. There are a lot of aggressive beggars circulating around the store, under-aged children vaping away in plain sight of customers, toilets are filthy, there are no CCTVs on the second floor. I sympathise with the overworked staff. Clearly head office care more about their profits than the safety of customers at the store. There should be set procedures in the event of issues - these should not be left unanswered.
Chris j
Ive had good enjoyable times here with a close friend and myself. They have outdoor seating music and spacious seating. The staff work with efficiency and professionalism. The coffee shop is quiet although you dont tend to feel uncomfortable in my experience also the place is clean.
Laura Balik
The atmosphere is no longer what it used to be, exactly a year ago. The atmosphere was created by a great team. 3 cheerful Polish girls smiling and a boy who kept high fives with the children. There was such a buzz and joy there, it was so nice. now there are grumpy girls that when I point out 5 times that the peach tea is tasteless and the hot chocolate for my son is cold. I think it was the anger that made it so hot that the child burned her tongue. Oh well.
Dominic Squibb
Great place to meet friends and enjoy coffee. Friendly staff asking how my day was going. A very nice touch!
g0ku SSJ5
I go here and pretend to do my work but I'm actually just scrolling watching cat videos , enjoyed my latte
IloveNY2014
The service was excellent and Kasia was so friendly and helpful. Speedy service and food and drinks were excellent. Lovely experience after a busy morning
Adarsh Patel
Around 17.30 9 aug, I visited a Costa store where two employees were mopping the floor. I placed an order for a coffee and a muffin. However, the staff member who handed me my order didn't wash her hands beforehand. This situation was quite unexpected and disappointing.
Redhawk
Store opening times on google and actual opening times don’t match.
Yawar Ghaderi
The employees are completely rude and impolite, they do not respect people at all
That hot chocolate is soo good, there's no way they're not lacing it with cocaineWheelchair accessibility: Ramp
Elma Myftari
Its very very very dirty someone wash those chairs pleaseee
Thomas Rickard
As coffee shops go this was great and the lady Barrista all you would need
Eva London
Great coffee. But homeless people sitting here ,don't make great atmosphere here.
Isabelle Plasschaert
I visited on a Monday morning to “have a meeting with myself”. But unless you can zone out the screaming toddlers, this is not the place for you. If you have a toddler, it is :) it was nice to see the place was buzzing and busy at 9 in the morning. So it depends what you come for. A small cappuccino cost me £3.20 though. Seems a bit steep for this area.
Nice coffee and warm place also back sitting garden
I have been frequenting St. Ann's store in Harrow for many years. Sadly the quality of the experience has gone down hill. There are a lot of aggressive beggars circulating around the store, under-aged children vaping away in plain sight of customers, toilets are filthy, there are no CCTVs on the second floor. I sympathise with the overworked staff. Clearly head office care more about their profits than the safety of customers at the store. There should be set procedures in the event of issues - these should not be left unanswered.
Ive had good enjoyable times here with a close friend and myself. They have outdoor seating music and spacious seating. The staff work with efficiency and professionalism. The coffee shop is quiet although you dont tend to feel uncomfortable in my experience also the place is clean.
The atmosphere is no longer what it used to be, exactly a year ago. The atmosphere was created by a great team. 3 cheerful Polish girls smiling and a boy who kept high fives with the children. There was such a buzz and joy there, it was so nice. now there are grumpy girls that when I point out 5 times that the peach tea is tasteless and the hot chocolate for my son is cold. I think it was the anger that made it so hot that the child burned her tongue. Oh well.
Great place to meet friends and enjoy coffee. Friendly staff asking how my day was going. A very nice touch!
I go here and pretend to do my work but I'm actually just scrolling watching cat videos , enjoyed my latte
The service was excellent and Kasia was so friendly and helpful. Speedy service and food and drinks were excellent. Lovely experience after a busy morning
Around 17.30 9 aug, I visited a Costa store where two employees were mopping the floor. I placed an order for a coffee and a muffin. However, the staff member who handed me my order didn't wash her hands beforehand. This situation was quite unexpected and disappointing.
Store opening times on google and actual opening times don’t match.
The employees are completely rude and impolite, they do not respect people at all
Restaurantji Recommends
That hot chocolate is soo good, there's no way they're not lacing it with cocaineWheelchair accessibility: Ramp
Its very very very dirty someone wash those chairs pleaseee
As coffee shops go this was great and the lady Barrista all you would need
Great coffee. But homeless people sitting here ,don't make great atmosphere here.
I visited on a Monday morning to “have a meeting with myself”. But unless you can zone out the screaming toddlers, this is not the place for you. If you have a toddler, it is :) it was nice to see the place was buzzing and busy at 9 in the morning. So it depends what you come for. A small cappuccino cost me £3.20 though. Seems a bit steep for this area.