I had a really poor customer service experience with a person named Sajitha at Sampal Express. I ordered a Sri Lankan sarbath, and she was extremely rude, not even offering a smile. She arrogantly informed me that they had run out of sarbath, despite me noticing another customer receiving the same order from another worker. This was quite disappointing, as I am a regular customer In that shop .
Leena Kumar
Excellent staff (especially Stella). We had Onam Sadya Special Lunch, it was simply awesome, authentic, tasty and reminded us of food in Kerela.
Nathan Jeganathan
I have been going to Sambal for about 7yrs or so. What I have been witnessing lately was that this place is deteriorating. The staff were unprofessional and rude. The place was very dirty. The food quality also gone down. They used to have nice polite staff. Very heart breaking though, as it's used to be a nice friendly place.
Rizan Rafeek
No words to explain, you have everything as Srilankan for express meal . Very competitive price .Loved it .100 out of 100Recommend .Enjoy enjoyDon’t miss this placeVegetarian options: Lots of varieties.Parking: It’s at Main Street, need to find place to park , not difficult
Laura Ha
They have good food, but tell your employees to not stare at customers.
Shameer Sheikh
I love the prices, such affordable food that taste so good
Jeyabalan Mahalingam
I went to the shop today it was really nice customer service I buy a coffee it was really nice thanks to manager Krishna ,Suthan, yalini & Shana it was really nice day
kirubadevi kathiraman
Lamb briyani rice they made just add the rice and lamb curry nothing else chicken noodles is horrible and chicken briyani rice and kottu Roty is very spicyParking: Very hard find the place to park
Prabath Kapurubandara
what happened fish bun !!!! before enough filling but now until you bite last bite you want find filling.??look like srilankan fish bun
Ba Ra
There are a lot of these takeaways catering for the Tamil diaspora. The mutton roll averaged one piece of mutton in each roll and the taste was awful. Not a proper curry mix. The same applies to the mutton roti and chicken samosa. How they got Tamil staples so badly wrong is beyond me. My advice is that they change the chefs. We will not be returning, there are far better alternatives.
Sambal should not open at 8am as there is no one to serve customers at that time - all are inside the kitchen attending to deliveries! Today 4 May 8 am there was a qeuee waiting for over 20 minutes and finally we left as we have to go to work ! Absolutely terrible customer service
Angie
I love every food they serve, but only a humble request that they do have the ingredients for their short eats, it will help people like me with intolerances and allergies( wheat, dairy, nuts, eggs, etc.)
ahmed azain
I had a disappointing experience with this restaurant's customer service with an employee named Mr.Kumar. I placed an order for koththu and requested to pay for the gravy, but the employee refused and even after requesting to speak to a manager, I was told there was no manager available. To make matters worse, my food was thrown away and my order was not fulfilled. This level of customer service is unacceptable and I would not recommend this restaurant to others.
Damien Paul Pietersz
Had their egg hoppers a few weeks back, and it was the best I've had here every since I moved to London.
honor p20
Great food this is my first time trying srilankan food and it's so delicious. Yum yum
I had a really poor customer service experience with a person named Sajitha at Sampal Express. I ordered a Sri Lankan sarbath, and she was extremely rude, not even offering a smile. She arrogantly informed me that they had run out of sarbath, despite me noticing another customer receiving the same order from another worker. This was quite disappointing, as I am a regular customer In that shop .
Excellent staff (especially Stella). We had Onam Sadya Special Lunch, it was simply awesome, authentic, tasty and reminded us of food in Kerela.
I have been going to Sambal for about 7yrs or so. What I have been witnessing lately was that this place is deteriorating. The staff were unprofessional and rude. The place was very dirty. The food quality also gone down. They used to have nice polite staff. Very heart breaking though, as it's used to be a nice friendly place.
No words to explain, you have everything as Srilankan for express meal . Very competitive price .Loved it .100 out of 100Recommend .Enjoy enjoyDon’t miss this placeVegetarian options: Lots of varieties.Parking: It’s at Main Street, need to find place to park , not difficult
They have good food, but tell your employees to not stare at customers.
I love the prices, such affordable food that taste so good
I went to the shop today it was really nice customer service I buy a coffee it was really nice thanks to manager Krishna ,Suthan, yalini & Shana it was really nice day
Lamb briyani rice they made just add the rice and lamb curry nothing else chicken noodles is horrible and chicken briyani rice and kottu Roty is very spicyParking: Very hard find the place to park
what happened fish bun !!!! before enough filling but now until you bite last bite you want find filling.??look like srilankan fish bun
There are a lot of these takeaways catering for the Tamil diaspora. The mutton roll averaged one piece of mutton in each roll and the taste was awful. Not a proper curry mix. The same applies to the mutton roti and chicken samosa. How they got Tamil staples so badly wrong is beyond me. My advice is that they change the chefs. We will not be returning, there are far better alternatives.
Restaurantji Recommends
Sambal should not open at 8am as there is no one to serve customers at that time - all are inside the kitchen attending to deliveries! Today 4 May 8 am there was a qeuee waiting for over 20 minutes and finally we left as we have to go to work ! Absolutely terrible customer service
I love every food they serve, but only a humble request that they do have the ingredients for their short eats, it will help people like me with intolerances and allergies( wheat, dairy, nuts, eggs, etc.)
I had a disappointing experience with this restaurant's customer service with an employee named Mr.Kumar. I placed an order for koththu and requested to pay for the gravy, but the employee refused and even after requesting to speak to a manager, I was told there was no manager available. To make matters worse, my food was thrown away and my order was not fulfilled. This level of customer service is unacceptable and I would not recommend this restaurant to others.
Had their egg hoppers a few weeks back, and it was the best I've had here every since I moved to London.
Great food this is my first time trying srilankan food and it's so delicious. Yum yum