I first visited on 9 of March for Mother’s Day. The food was good I had the oven baked salmon that comes with rice and vegetables and a sauce which was lovely. Especially the rice, it was so fresh and full of flavor I was pleasantly surprised. My mother had the steak which was good although the chips weren’t great. Overall the meal was lovely and so was the cheesecake. But the lady who served us wasn’t very welcoming and although it wasn’t busy she was taking a while to come to our table even though she wasn’t doing anything and we were trying to get her attention. Then my partner and I decided to go on the 16th of March and we hired a dome. The experience was excellent and the lovely American (I think) lady who served us was so lovely and definitely made our night. You can listen to your own music in the dome and there is a Dyson heater so it’s so warm and nice. They also have a 2 for 13 offer on cocktails from 4-8 if I remember correctly so that’s great. I ordered the same meal as the first time as I enjoyed the rice so much the first time. But unfortunately the rice was dry, all stuck together and tasted nothing like the other day. Other than that I can’t complain, the rest of the food was great and the experience in the dome and the service was amazing. Will be visiting again definitely.
Jeet Choudhary
Perfect place for business meeting with a glass of wine. Nice English style food. Can enjoy the canal view with a lots of boats. Private domes available for family. I rate them 4.5
John John
Lovely place to eat. Great food, great service and lovely surroundings.Highly recommended.
Mary Anne Cripps nee Foot
Beautiful atmosphere lovely staff fantastic food.
SJ
Nice & quiet. With a nice viewStaff was helpful and food was lovelyWould book
Rebecca Dorsett
We had a wonderful evening, the food, place and team are great! Denise made our evening so memorable and special. Thank you and we will be back!
Harjit Phull
Visited 20th Feb 2024.I went with my family for my 57th birthday. We've been here before and love the place. My fillet was cooked to a perfect med rare and we dined well.I would and have recommended L&Q highly to friends and relatives.During those long summer evenings this is a quiet haven for peaceful cocktails.Vegetarian options: There are specials for vegetarians. Best to call ahead and enquire.Wheelchair accessibility: The restaurant is on the ground floor and is wheelchair accessible.
Ronald Elba
I visited Lock & Quay restaurant this evening and I am obliged to send this review right away. Apart from being well located on the canal in lovely surroundings, I was warmly greeted by lovely Sue who looked after my friends and I very well, even sharing her spectacle ? with us as I forgot mine. She really made us feel at home. We had a slight misunderstanding with our starters, but once again, in came their gorgeous Demi to save the day doing her best to rectify and accommodate us, of which she did in not just a professional manner, but with a lot of care and attention. Even as she left for the evening she doubled back to make sure we were satisfied. A lovely, caring person who you can see enjoys looking after her customers. The food was a reflection of the staff simply delicious. But I'll say no more. I recommend you go try it yourself.Thank you Sue & Demi for making our experience at the Lock & Quay a memorable one.
Robert Bone
Can’t recommend this place enough. Tranquil location by the river. Food is presented well, feels like a proper treat. Only two others in there on a weekday lunchtime, yet my server Sue made me feel very special for my birthday. I’ll be back!
Val Aminata Thiam
Thanks again Denise and Lee !! Great food and Denise Cooke is absolutely lovely, provides a very professional, fast a great customer service thanks to her natural kindness. I strongly recommend!
Excellent service Sue our waitress was wonderful. Wonderful food, lovely atmosphere, would recommend it to anyone, thank you to all the staff
Tom Guy
The pod was a lovely spot to spend an afternoon, eating tasty food and enjoying the peaceful view.The algae on the pod didn't bother me. But the manager's explanation - that it was down to all the rain over the last couple of days - did bother me. I don't think that lying to your customers is a clever way to head off bad reviews.
Ben Clemson
It was okay? Burgers were over cooked, way over priced & over promised ('applewood cheese' translated to a square of plastic cheese, for example). The truffle fries didn't seem to have any truffle on them either.Asked for a cider and after going through the 5+ draught options with the bartender it turned out none were available & I was offered a bottle of Kopparberg, which was already open but in the fridge- bit concerning. This was also the last one. Bartender was very apologetic though & the service on the whole was fine.Also, 'no ketchup available until 3ish' was a new one on me!
Sonia Zoel
We were waited on by Holly, Debbie and Daniel.Great service throughout.Exceeded our expectations.Food was a bit pricey but worth every penny.birthday celebration for my mum's 67th and she enjoyed every minute.Bluetooth connection to set the mood nice touch to the evening.Well done guys!Will definitely recommend and come again.Cheers,Marie.
I first visited on 9 of March for Mother’s Day. The food was good I had the oven baked salmon that comes with rice and vegetables and a sauce which was lovely. Especially the rice, it was so fresh and full of flavor I was pleasantly surprised. My mother had the steak which was good although the chips weren’t great. Overall the meal was lovely and so was the cheesecake. But the lady who served us wasn’t very welcoming and although it wasn’t busy she was taking a while to come to our table even though she wasn’t doing anything and we were trying to get her attention. Then my partner and I decided to go on the 16th of March and we hired a dome. The experience was excellent and the lovely American (I think) lady who served us was so lovely and definitely made our night. You can listen to your own music in the dome and there is a Dyson heater so it’s so warm and nice. They also have a 2 for 13 offer on cocktails from 4-8 if I remember correctly so that’s great. I ordered the same meal as the first time as I enjoyed the rice so much the first time. But unfortunately the rice was dry, all stuck together and tasted nothing like the other day. Other than that I can’t complain, the rest of the food was great and the experience in the dome and the service was amazing. Will be visiting again definitely.
Perfect place for business meeting with a glass of wine. Nice English style food. Can enjoy the canal view with a lots of boats. Private domes available for family. I rate them 4.5
Lovely place to eat. Great food, great service and lovely surroundings.Highly recommended.
Beautiful atmosphere lovely staff fantastic food.
Nice & quiet. With a nice viewStaff was helpful and food was lovelyWould book
We had a wonderful evening, the food, place and team are great! Denise made our evening so memorable and special. Thank you and we will be back!
Visited 20th Feb 2024.I went with my family for my 57th birthday. We've been here before and love the place. My fillet was cooked to a perfect med rare and we dined well.I would and have recommended L&Q highly to friends and relatives.During those long summer evenings this is a quiet haven for peaceful cocktails.Vegetarian options: There are specials for vegetarians. Best to call ahead and enquire.Wheelchair accessibility: The restaurant is on the ground floor and is wheelchair accessible.
I visited Lock & Quay restaurant this evening and I am obliged to send this review right away. Apart from being well located on the canal in lovely surroundings, I was warmly greeted by lovely Sue who looked after my friends and I very well, even sharing her spectacle ? with us as I forgot mine. She really made us feel at home. We had a slight misunderstanding with our starters, but once again, in came their gorgeous Demi to save the day doing her best to rectify and accommodate us, of which she did in not just a professional manner, but with a lot of care and attention. Even as she left for the evening she doubled back to make sure we were satisfied. A lovely, caring person who you can see enjoys looking after her customers. The food was a reflection of the staff simply delicious. But I'll say no more. I recommend you go try it yourself.Thank you Sue & Demi for making our experience at the Lock & Quay a memorable one.
Can’t recommend this place enough. Tranquil location by the river. Food is presented well, feels like a proper treat. Only two others in there on a weekday lunchtime, yet my server Sue made me feel very special for my birthday. I’ll be back!
Thanks again Denise and Lee !! Great food and Denise Cooke is absolutely lovely, provides a very professional, fast a great customer service thanks to her natural kindness. I strongly recommend!
Restaurantji Recommends
Took my Grandson for a lovely lunch ?
Excellent service Sue our waitress was wonderful. Wonderful food, lovely atmosphere, would recommend it to anyone, thank you to all the staff
The pod was a lovely spot to spend an afternoon, eating tasty food and enjoying the peaceful view.The algae on the pod didn't bother me. But the manager's explanation - that it was down to all the rain over the last couple of days - did bother me. I don't think that lying to your customers is a clever way to head off bad reviews.
It was okay? Burgers were over cooked, way over priced & over promised ('applewood cheese' translated to a square of plastic cheese, for example). The truffle fries didn't seem to have any truffle on them either.Asked for a cider and after going through the 5+ draught options with the bartender it turned out none were available & I was offered a bottle of Kopparberg, which was already open but in the fridge- bit concerning. This was also the last one. Bartender was very apologetic though & the service on the whole was fine.Also, 'no ketchup available until 3ish' was a new one on me!
We were waited on by Holly, Debbie and Daniel.Great service throughout.Exceeded our expectations.Food was a bit pricey but worth every penny.birthday celebration for my mum's 67th and she enjoyed every minute.Bluetooth connection to set the mood nice touch to the evening.Well done guys!Will definitely recommend and come again.Cheers,Marie.