I feel mouth watering pizza over there .service and atmosphere is
Nile Nauroze
Horrible place took ages for delivery and food was cold by the time it arrived. Delivery driver delivered food knocked on window and asked me to take a picture of the food and then I took his phone took a picture. He then knocked again this is twice now and was recording my property without my permission and his cameras flashlight was on taking pictures of my doorstep and filming me. I went back in and closed the door. Absolutely horrible service and creepy and unacceptable behaviour by the driver will not be ordering again
Egidijus Skinkaitis
I have been ordering PapaJohns pizzas for a very long time. Lately almost every order came with some issues, like wrong drink or dip etc. Used to get food really hot as I live close to the branch, but not lately. Today I received my food totally cold. I am done with this company. If you want to pay premium price for a cold pizza, go ahead, but I am done.
Kim Ramsay
Ordered delivery, pizza's came and where a heap of mess.Rang store offered a free next time, but requested new pizzas.
ginwithaj
ordered collection by mistake, called them up to see if i can change to delivery, happy to pay any fees. the lady on the phone arranged the driver to deliver, all free of charge and got our pizzas faster than expected.Thank you!
S B
Rubbish absolutely absurd with their customer service, I do not recommend, cold pizza, bad service overall, needs to be closed down
nav deep
I love papa John’s, food very tasty and good service every time.
Stuart Petrucci
Horrific. Ordered, paid, received email confirmation. An hour later I rang the store to be told they never received the order even though I gave them the order number, details etc. Wouldn't even refund me, had to dispute on PayPal. Trash store, terrible customer service, rude staff.
Zinnia De Sousa
Tasty, customized and fresh pizzas ? ? @ Papa Johns Pizza in Hayes Town
mark edmonds
Upon delivery the driver dropped my side, its an accident, it happens. The restraunt manager I spoke to told me he would get a replacement out but it would take a few hours, I said no problem.I called 3 hours later, the manager said he sent a third party driver with my replacement and it should have arrived, it didnt. He then said theres nothing he can do and was quite rude.It is the stores job to have reliable drivers. I still didnt get my full order or a refund
Very nice pizza, always good ingredients, nice crispy thin base, amd a reasonable price on collection
Maryam Al
Recently had an issue with a refund that the manager delt with very well and threw in a free pizza too! Lovely service and great pizza
AjaiB sandhu
They sent pizza delivery too late and it was so cold. I did complain about they said will send next time free pizza but now they don’t know nothing what they did promise. Bad service will never order again from them .
V J
The presentation may be good, the ingredients and flavour may be good, but for a Pizza to work, just those won't suffice. Pizza should be delivered warm and be eatable (not dry). The ones we received today was COLD, DRY totally overshadowing our evening.Food used to be good here at the Hayes branch. The online tracking showed pizza as delivered around 40-45 minutes since order was placed. However Pizza was only delivered around 65-70 minutes from the point of order (and that too after paying a Delivery fee). And this has happened before. I rang up the branch to check why online tracking showed as Delivered. I was told - Don't worry, it will be delivered. I checked again, But what if it was delivered to someone else, Don'y you want to take my order number and check. I was told - Don't worry, it will be delivered. The person who took the phone was simply not interested to help. Makes me think, if the data is fudged to indicate pizza is delivered on time when in reality it is not.Bye bye Papa Johns. This was the last time. After this review, I am going to request my account details to be deleted from your systems as I do not intend to return again.
A J
Firstly the Vegan cauliflower wings came raw and tasted absolutely disgusting. Made a complaint and was offered a free pizza; which was good customer service. However, the free pizza came with an extra topping, a long 'hair'...which i had to pull out of mouth. We don't expect this from name brand pizza establishments.
I feel mouth watering pizza over there .service and atmosphere is
Horrible place took ages for delivery and food was cold by the time it arrived. Delivery driver delivered food knocked on window and asked me to take a picture of the food and then I took his phone took a picture. He then knocked again this is twice now and was recording my property without my permission and his cameras flashlight was on taking pictures of my doorstep and filming me. I went back in and closed the door. Absolutely horrible service and creepy and unacceptable behaviour by the driver will not be ordering again
I have been ordering PapaJohns pizzas for a very long time. Lately almost every order came with some issues, like wrong drink or dip etc. Used to get food really hot as I live close to the branch, but not lately. Today I received my food totally cold. I am done with this company. If you want to pay premium price for a cold pizza, go ahead, but I am done.
Ordered delivery, pizza's came and where a heap of mess.Rang store offered a free next time, but requested new pizzas.
ordered collection by mistake, called them up to see if i can change to delivery, happy to pay any fees. the lady on the phone arranged the driver to deliver, all free of charge and got our pizzas faster than expected.Thank you!
Rubbish absolutely absurd with their customer service, I do not recommend, cold pizza, bad service overall, needs to be closed down
I love papa John’s, food very tasty and good service every time.
Horrific. Ordered, paid, received email confirmation. An hour later I rang the store to be told they never received the order even though I gave them the order number, details etc. Wouldn't even refund me, had to dispute on PayPal. Trash store, terrible customer service, rude staff.
Tasty, customized and fresh pizzas ? ? @ Papa Johns Pizza in Hayes Town
Upon delivery the driver dropped my side, its an accident, it happens. The restraunt manager I spoke to told me he would get a replacement out but it would take a few hours, I said no problem.I called 3 hours later, the manager said he sent a third party driver with my replacement and it should have arrived, it didnt. He then said theres nothing he can do and was quite rude.It is the stores job to have reliable drivers. I still didnt get my full order or a refund
Restaurantji Recommends
Very nice pizza, always good ingredients, nice crispy thin base, amd a reasonable price on collection
Recently had an issue with a refund that the manager delt with very well and threw in a free pizza too! Lovely service and great pizza
They sent pizza delivery too late and it was so cold. I did complain about they said will send next time free pizza but now they don’t know nothing what they did promise. Bad service will never order again from them .
The presentation may be good, the ingredients and flavour may be good, but for a Pizza to work, just those won't suffice. Pizza should be delivered warm and be eatable (not dry). The ones we received today was COLD, DRY totally overshadowing our evening.Food used to be good here at the Hayes branch. The online tracking showed pizza as delivered around 40-45 minutes since order was placed. However Pizza was only delivered around 65-70 minutes from the point of order (and that too after paying a Delivery fee). And this has happened before. I rang up the branch to check why online tracking showed as Delivered. I was told - Don't worry, it will be delivered. I checked again, But what if it was delivered to someone else, Don'y you want to take my order number and check. I was told - Don't worry, it will be delivered. The person who took the phone was simply not interested to help. Makes me think, if the data is fudged to indicate pizza is delivered on time when in reality it is not.Bye bye Papa Johns. This was the last time. After this review, I am going to request my account details to be deleted from your systems as I do not intend to return again.
Firstly the Vegan cauliflower wings came raw and tasted absolutely disgusting. Made a complaint and was offered a free pizza; which was good customer service. However, the free pizza came with an extra topping, a long 'hair'...which i had to pull out of mouth. We don't expect this from name brand pizza establishments.