Fast efficient service, friendly staff. It was a takeaway so I do not know about the atmosphere.Don't forget to log your car registration at the desk though, even for takeaway otherwise you will get a fine.Parking: You need to log your registration to avoid a fine.
James Robertson
I went out with the family today as we thought be good to go for the buffet option I have kids so they don't eat much I order a few buffets and then drinks separately for the rest of the family as glasses came out 1 glass was clearly not clean so I got a new 1 replaced but when plates came I ask for some extra for the kids and they said they would not give them at first after a another try with another member of staff did get some in the end. Found the staff not very helpful, I guess it's just there policy to do it a different way nowadays when I take the kids out again it will be somewhere else.
Ms Dhillon
We called ahead of time as we were a group of 16 . We were lied to saying there were 2 Christmas parties - 1 group of 25 and another of 10 people . They told us we can try by there will be an excessive wait time . We still did go at 7:30 and the restaurant was empty . The manager amir was just so rude and didn’t want to seat us together so made groups of 6 sit on seperate tables away from each other - we suggested to join 2 tables and he was like no why should we accommodate you . Either way we still sat down and was just ignoring anything we needed .
Waqas Ali
Pizza hut used to have pasta and potato salad which were delicious and now they don't do it anymore, and prices are skyrocketing. Thier food is not worth of money they are charging. Would not recommend anyone.Parking: Parking is limited to 2 hours max
EPS Aisha
I find it very comfortable, especially when at times, dealing with a special need child does not go to plan. Everyone is kind and understanding despite everything and are keen to assist in any way possible.
Shahzaib Abbasi
Always accommodating our family needs as we are a family of 7! Our preferred table with high chairs are always made available to us and kids activity pack goes a long way!Kid-friendliness: The kids activity pack and the ice-cream factory with all the additional toppings will make any kid happy!
Harpreet Atwal
I've been here a few times now for the buffet, and it's not great. They mainly put out vegetarian pizzas on the buffet. There will only be 2 meat pizzas, and normally, 1 of them is 1 with pineapple on it (really??). When complaining, they start making other meat pizzas. Don't really like saying bad things, but the lady on reception/front of house isn't the friendlyist.Parking: There's a screen to register your registration inside. Shame the lady at the front don't like to tell you when you're being seated. Parking is 2 hours max
Pascal Shakarjian
Can not remember the last time I ate at a pizza hut restaurant or even ordered takeaway.On this occasion we were doing some shopping around with the kids and decided to dine here rather than McDonald's.The place was not busy at all around 5pm on Saturday. The waiting staff pointed us to the table and register our number plate, as there is aax of 2 hours restriction on car park.One we got to the table, we were informed to order we need to use the QR code and order and pay online.Experience was ok, the only issue was that I had few questions but no one can be seen to ask questions. Felt like automated process. Order online and food will arrive.The ordering process went smoothly without issues.After the order was submitted, we got our salad bowls promptly followed by drinks and starters and later the pizzas.The cheese garlic bread we put on top of each other meant all were stuck to each other. Not such a great experience here.The timing between the 2 pizzas was bit long. Bit wasn't an issue.The pizzas were good and the kids loved the food.The disappointment was the dessert. We opted for brownie and ice-cream. Unfortunately they were that so great, the ice-cream did not taste of anything and brownie was overcooked.Next time shouldnopt for the ice cream machine. Seemed other kids enjoyed it.Overall good experience and would visit again.Parking: 2 hour restriction and need to input the number plate when you visit.
Saron Kiflie
You need to book first now in that restaurant. I can understand that. But they had a looooot of tables like 3/4 of their restaurant was unoccupied but still they said we need to wait at least one or more hours to get a table. It was Thursday night not even busy night. Anyway that restaurant always has some management problems. This is not the first time they let us down.
craig long
Be VERY careful here! I came as a group of 6, we put our car registrations in, but stayed for a total of 2 hrs 36 mins (the restaurant was quite busy so it took longer than planned) didn't think anything about it as we all enjoyed the time there and were even laughing and joking with the staff when we left. 3 Weeks later I received a fine from MET Parking for overstaying (your only allowed 2 hours) I appealed this but they have said they upholding it as they allow 2 hours and i was there longer. I have spoken to the restaurant and they have told me its not their problem. I am now £60 out of pocket for going for a dinner! Won't be returning here again!
Love pizza ? hut ? from my childhood.Pizza was nice but service is strange ? horrible Actually!They force you to use the scan app, you can't have half and half pizza, the person taking our order didn't want to give us what we wanted.
K M
The older chap should be dressed abit better rather looking like a tramp. This front image is very important to the public when being approached by customer's. Atmosphere was dul not a wow factor. But the Pizza was nice ?.
shazum butt
Absolutely horrible service, manager was non cooperative and asked me to leave the store straight away. I was with my wife and with two kids aged 4 n 2. I did collection and requested manager to sit somewhere in the restaurant and feed kids. He refused saying its a online collection order and can't sit at all. There was literally two families in whole store and store was almost all empty still he didn't allow me. I didn't know that if its a collection order you can't sit in. I tried booking dine in but couldn't succeeded. I couldn't belive the way I was treated with my family. I had a bad experience in Slough pizza hut where staff hanged phone on me. So I decided to go out of my area n try again. It was even worst because I travelled long way on top of that I couldn't find a decent place to sit down n eat. Will never ever recommend Pizza Hut. There's a term in management called go beyond the expectations and help the customers but in Pizza hut case it seems like staff don't know anything about it. Horrible n pathetic. No wonder why on Saturday evening time whole store was empty. Once again will never recommend again.
Yetnayet Solomon
The service was good. The welcome and the hot food there was good. We didn't have to wait to long to get fresh food been placed on service.Vegetarian options: It was good. But on buffet we need vegan choice to be added.
Emily O'Donnell-Tedder
Very poor facilities. Toilets very dirty with no toilet paper. Air con not working at time of visit during 30°c+ heatwave. Salad bar poorly stocked despite the restaurant being busy but manageable. Ice cream station lacking everything. Only ice cream sauce available. Staff friendly but clearly understaffed/overworked. Very overpriced for what is on offer.
Fast efficient service, friendly staff. It was a takeaway so I do not know about the atmosphere.Don't forget to log your car registration at the desk though, even for takeaway otherwise you will get a fine.Parking: You need to log your registration to avoid a fine.
I went out with the family today as we thought be good to go for the buffet option I have kids so they don't eat much I order a few buffets and then drinks separately for the rest of the family as glasses came out 1 glass was clearly not clean so I got a new 1 replaced but when plates came I ask for some extra for the kids and they said they would not give them at first after a another try with another member of staff did get some in the end. Found the staff not very helpful, I guess it's just there policy to do it a different way nowadays when I take the kids out again it will be somewhere else.
We called ahead of time as we were a group of 16 . We were lied to saying there were 2 Christmas parties - 1 group of 25 and another of 10 people . They told us we can try by there will be an excessive wait time . We still did go at 7:30 and the restaurant was empty . The manager amir was just so rude and didn’t want to seat us together so made groups of 6 sit on seperate tables away from each other - we suggested to join 2 tables and he was like no why should we accommodate you . Either way we still sat down and was just ignoring anything we needed .
Pizza hut used to have pasta and potato salad which were delicious and now they don't do it anymore, and prices are skyrocketing. Thier food is not worth of money they are charging. Would not recommend anyone.Parking: Parking is limited to 2 hours max
I find it very comfortable, especially when at times, dealing with a special need child does not go to plan. Everyone is kind and understanding despite everything and are keen to assist in any way possible.
Always accommodating our family needs as we are a family of 7! Our preferred table with high chairs are always made available to us and kids activity pack goes a long way!Kid-friendliness: The kids activity pack and the ice-cream factory with all the additional toppings will make any kid happy!
I've been here a few times now for the buffet, and it's not great. They mainly put out vegetarian pizzas on the buffet. There will only be 2 meat pizzas, and normally, 1 of them is 1 with pineapple on it (really??). When complaining, they start making other meat pizzas. Don't really like saying bad things, but the lady on reception/front of house isn't the friendlyist.Parking: There's a screen to register your registration inside. Shame the lady at the front don't like to tell you when you're being seated. Parking is 2 hours max
Can not remember the last time I ate at a pizza hut restaurant or even ordered takeaway.On this occasion we were doing some shopping around with the kids and decided to dine here rather than McDonald's.The place was not busy at all around 5pm on Saturday. The waiting staff pointed us to the table and register our number plate, as there is aax of 2 hours restriction on car park.One we got to the table, we were informed to order we need to use the QR code and order and pay online.Experience was ok, the only issue was that I had few questions but no one can be seen to ask questions. Felt like automated process. Order online and food will arrive.The ordering process went smoothly without issues.After the order was submitted, we got our salad bowls promptly followed by drinks and starters and later the pizzas.The cheese garlic bread we put on top of each other meant all were stuck to each other. Not such a great experience here.The timing between the 2 pizzas was bit long. Bit wasn't an issue.The pizzas were good and the kids loved the food.The disappointment was the dessert. We opted for brownie and ice-cream. Unfortunately they were that so great, the ice-cream did not taste of anything and brownie was overcooked.Next time shouldnopt for the ice cream machine. Seemed other kids enjoyed it.Overall good experience and would visit again.Parking: 2 hour restriction and need to input the number plate when you visit.
You need to book first now in that restaurant. I can understand that. But they had a looooot of tables like 3/4 of their restaurant was unoccupied but still they said we need to wait at least one or more hours to get a table. It was Thursday night not even busy night. Anyway that restaurant always has some management problems. This is not the first time they let us down.
Be VERY careful here! I came as a group of 6, we put our car registrations in, but stayed for a total of 2 hrs 36 mins (the restaurant was quite busy so it took longer than planned) didn't think anything about it as we all enjoyed the time there and were even laughing and joking with the staff when we left. 3 Weeks later I received a fine from MET Parking for overstaying (your only allowed 2 hours) I appealed this but they have said they upholding it as they allow 2 hours and i was there longer. I have spoken to the restaurant and they have told me its not their problem. I am now £60 out of pocket for going for a dinner! Won't be returning here again!
Restaurantji Recommends
Love pizza ? hut ? from my childhood.Pizza was nice but service is strange ? horrible Actually!They force you to use the scan app, you can't have half and half pizza, the person taking our order didn't want to give us what we wanted.
The older chap should be dressed abit better rather looking like a tramp. This front image is very important to the public when being approached by customer's. Atmosphere was dul not a wow factor. But the Pizza was nice ?.
Absolutely horrible service, manager was non cooperative and asked me to leave the store straight away. I was with my wife and with two kids aged 4 n 2. I did collection and requested manager to sit somewhere in the restaurant and feed kids. He refused saying its a online collection order and can't sit at all. There was literally two families in whole store and store was almost all empty still he didn't allow me. I didn't know that if its a collection order you can't sit in. I tried booking dine in but couldn't succeeded. I couldn't belive the way I was treated with my family. I had a bad experience in Slough pizza hut where staff hanged phone on me. So I decided to go out of my area n try again. It was even worst because I travelled long way on top of that I couldn't find a decent place to sit down n eat. Will never ever recommend Pizza Hut. There's a term in management called go beyond the expectations and help the customers but in Pizza hut case it seems like staff don't know anything about it. Horrible n pathetic. No wonder why on Saturday evening time whole store was empty. Once again will never recommend again.
The service was good. The welcome and the hot food there was good. We didn't have to wait to long to get fresh food been placed on service.Vegetarian options: It was good. But on buffet we need vegan choice to be added.
Very poor facilities. Toilets very dirty with no toilet paper. Air con not working at time of visit during 30°c+ heatwave. Salad bar poorly stocked despite the restaurant being busy but manageable. Ice cream station lacking everything. Only ice cream sauce available. Staff friendly but clearly understaffed/overworked. Very overpriced for what is on offer.