BIG SMOKE TAPHOUSE & KITCHEN

Terminal 2, Inner Ring E, Longford, Hounslow
020 8759 9998

Recent Reviews

Pascal Strasser

Half card is “run out” and no longer available.

Anne Long

Please don't eat here, I've rarely had such bad service, the food is lousy

Raksha Shanker

Great service and very good staff Amit.

Yasemin Yilmaz's

Dandy and joy were excellent hosts !!

emmet slattery

Do not order the steak.After ordering a 25 pound steak I was given a tough steak and a butter knife to cut it with. I asked for a steak knife and was told i could not have one, when I later complained the manager told me they would have cut it in the kitchen but I was not offered to have it cut for me when I asked for the knife. I also did not receive any chips with my meal which were ordered. When paying the bill I brought my dissatisfaction to my waiter who directed me to a manager. After saying this to staff they did not take it seriously and were rude, about the whole situation. They said they would remove the price of the side and give a 20% discount. Overall a bad experience with unhelpful staff.

Margaret Gibson

Delicious food and great service. Vimal is a great

Jack Grimwade

Amit is a great bloke ☠️

James Singler

Amit was friendly & helpful. A pleasure to meet him and see the art of great customer service is still alive and well.

Louis Kelly

Amit was very

Dipz Punn

We had a great experience whilst waiting for our flight today ! The service was fantastic by our server Amit Ghandi and the manager on shift was also very accommodating! Great start to our holiday .. thank you !

Shiva Krishna Bandari

Amazing food and incredible taste,Thankyou Amit for your kind gesture and amazing service. I request all of you please , let’s give a try.!!

SwingZ

Our server Amit was really nice and generous with us the food was worth the time and the eat really enjoyed my time will probably be

luca

Service was terrible, uncommunicative staff. I ordered the same as the person I went with, his food was brought out only after I followed up the server asking where our food was (after about a 15 minute wait), our food was brought out incomplete, his eggs came out but mine did not. And after following it up yet again after the server said the eggs were coming 10 minutes ago he replied in a very rude manner “I told you they were coming”. Baked beans were atrocious, truly the poorest of quality. Would not reccomend.

Sandeep Hampal

Claudia provided excellent hospitality and constantly asked us if everything was OK. Thank you :)Dietary restrictions: Claudia made sure my nut allergens were adhered to.

Edward Crookenden

Great place to grab a pint! Claudia was super nice :)

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