Definitely the best lounge I've ben to in Terminal 3 at Heathrow. Don't even bother with Qantas here (really underwhelming) and AMEX (lol you'll be on a waiting list) because this place is relaxing, well-designed and serves delicious food. You'll likely be impressed when you first walk in. The space is immediately striking in its subtle wood details and relaxing lounge apperance. As you start walking through you'll already know you've made the right choice on where to kill some of your time before the flight. Food and service here is quite nice. While not having as many options as say the Qantas First Lounges, all of the food offered is fresh and delicious. We had a small dim sum set with delicious dumplings and really savoury dan dan noodles. Everything was delicious and brought right to our seats by very pleasant staff. They also have a wide selection of spirits, wine, and snacks for you to choose from to make your stay comfier. Big fan.
M K
Service attention is perhaps a little lacking for a first class, but it's nice and cosy and the food is delicious in the restaurant.
Sean Chow
Can get busy but food is
Julie
Always a treat to visit this lounge at Heathrow. By far the best of the one world lounges. Breakfast offerings were plentiful and delicious and we've also had lunch there before. The champagne goes down well and great views by the window too.
Kevin Brown
The best emerald Oneworld lounge. We will difficultly miss it as we transit to Skyteam.
Katie A.
Service is super quick and staff are cheerful today. Beautiful fresh fruit salad and a yummy coffee.
Christina T.
Awesome first lounge if you're in T3 at LHR, particularly for the dining room with the a la carte menu! We didn't come here on an empty stomach (foolish me!) so didn't order as much of the complimentary menu as we would have liked. I ordered the seafood tom yum soup which came with vermicelli noodles, while my partner ordered the dandan mien. Both were very tasty and we liked that it was a smaller serving so we could try other things in the menu. I liked the charsiubao as well to share, but would recommend ordering 1 dim sum basket per person since it only has 1 piece each. I loved how the hargow has thin outer skin, and everything tasted so fresh! We also ordered the coconut pandan rice pudding, but I didn't find the pandan or coconut flavor particularly noticeable. We were seated immediately in the dining room despite how crowded the first lounge was, and service was also quick after placing an order. Definitely a good stop to make even if you only have about 40 minutes before boarding! If in a rush, check out the tea selection and espresso machine as well as the small plates including the nice dessert selection in the fridge! Seating can be a bit crowded if there's a Cathay flight boarding/departing soon, but we found that it cleared out a lot when boarding started, so we felt like we had the lounge to ourselves before our connecting intra-EU BA flight. We didn't check out the showers, but I found the bathrooms very nice with tall ceilings, dark wood interior, and spacious stalls. 10/10 would come back again if transiting T3, it's too bad we rarely fly out to the UK as it's not our preferred destination or for layovers currently when routing
John Farrish
One of the nicest oneworld first class lounges in the
Mike P.
The lounge itself was relaxing with few guests when I visited. There was plenty of soft drinks, wine and champagne although the champagne has been downgraded due to cost cutting. The restaurant was another story. I was seated by someone who did not act like a host but maybe a server-substituting-for-a-host? I was never offered any water I had to ask for it. The restaurant was not busy when I was first seated, I counted four tables, however, the food was very slow coming out. I waited 25 minutes for my food but I noticed that other patrons who ordered from the Asian menu had their food come out quite quickly. The food was mediocre, the cod in my fish and chips was clearly frozen, not fresh, as were the shrimp in my pasta. All in all, It's still a nice lounge but certainly pales in comparison to The Pier and The Wing in Hong Kong.
Alex C
I'm in love. Everything from the decor to the staff and the food! Apparently the food is not quite as good as prior to covid but there is so much choice.Love the private chairs and loungers bu the window in both the First and Business section.Showers are a beautiful experience.
Outstanding service. The front desk staff was so kind - she directed me to the shower area but when finding out the showers were full, helped me register and then directed me to the dining area. I had a very good quality of Dandan noodles. Interesting how they state the calories of each meal choice. I then spent some time in the lounge area. It was a nice relaxing break before flying out.
Eric Degen
today I went on a special mission to try three different clubs in terminal three before leaving on my flight back to the US. One World access granted me entrance to American Airlines, Quantus and Cathy - also three Cafe offered the most elevated experience. first off the good the food selection assortment and quality was the highest of any of the clubs in terminal 3. next the mediocre the first class portion of the club was cramped and mediocre compared to the furnishing of the business class area. finally the bad shockingly lack of hygiene and cleanliness in certain areas of the club is the only detraction of this otherwise exemplarily space.
Marta Angelini
Awesome selection of high quality foods and drinks. Great dining room with excellent service.
JL S.
Very nice lounge with tasty cooked to order Asian dishes, bar with creative cocktails, and comfortable seating. Experienced the business class side. Hazelnut spread stuffed doughnuts were a special treat. Definitely a contender for best OneWorld lounge in LHR. Wish I had been flying Cathay rather than American.
Lyra Soyeon Kim
I visited here before my flight from London to Luxembourg. As I had a British Airways business class ticket, I could access any oneworld business lounge – those'd be Cathay, Qantas, or British Airways Galleries. Having read reviews of those three lounges (and having had time to go only one), I chose the Cathay one.I used the shower suite first. You can keep your carry-on baggage in a locker. The shower suite is stocked well with toiletries and towels. Great water pressure and clean.This lounge is huge. But since I was there quite early, it was pretty quiet and was not crowded at all. Unlike the Centurion Lounge, this lounge has many windows so you can do some planespotting if you desire! Also, there's a buffet in the area with windows.But the best part of this lounge is the noodle bar. You order what you want to get. Then they will give a circle thingy (forgot what that's called) which will light up once your order is ready. Food is great, and I ended up almost sampling everything. Food came out quickly and was tasty. Maybe because it was now crowded? If you are visiting there, make sure to take advantage of the noodle bar :) Highly recommended if you have an access to this lounge. I am sure the First Lounge is even better.
Definitely the best lounge I've ben to in Terminal 3 at Heathrow. Don't even bother with Qantas here (really underwhelming) and AMEX (lol you'll be on a waiting list) because this place is relaxing, well-designed and serves delicious food. You'll likely be impressed when you first walk in. The space is immediately striking in its subtle wood details and relaxing lounge apperance. As you start walking through you'll already know you've made the right choice on where to kill some of your time before the flight. Food and service here is quite nice. While not having as many options as say the Qantas First Lounges, all of the food offered is fresh and delicious. We had a small dim sum set with delicious dumplings and really savoury dan dan noodles. Everything was delicious and brought right to our seats by very pleasant staff. They also have a wide selection of spirits, wine, and snacks for you to choose from to make your stay comfier. Big fan.
Service attention is perhaps a little lacking for a first class, but it's nice and cosy and the food is delicious in the restaurant.
Can get busy but food is
Always a treat to visit this lounge at Heathrow. By far the best of the one world lounges. Breakfast offerings were plentiful and delicious and we've also had lunch there before. The champagne goes down well and great views by the window too.
The best emerald Oneworld lounge. We will difficultly miss it as we transit to Skyteam.
Service is super quick and staff are cheerful today. Beautiful fresh fruit salad and a yummy coffee.
Awesome first lounge if you're in T3 at LHR, particularly for the dining room with the a la carte menu! We didn't come here on an empty stomach (foolish me!) so didn't order as much of the complimentary menu as we would have liked. I ordered the seafood tom yum soup which came with vermicelli noodles, while my partner ordered the dandan mien. Both were very tasty and we liked that it was a smaller serving so we could try other things in the menu. I liked the charsiubao as well to share, but would recommend ordering 1 dim sum basket per person since it only has 1 piece each. I loved how the hargow has thin outer skin, and everything tasted so fresh! We also ordered the coconut pandan rice pudding, but I didn't find the pandan or coconut flavor particularly noticeable. We were seated immediately in the dining room despite how crowded the first lounge was, and service was also quick after placing an order. Definitely a good stop to make even if you only have about 40 minutes before boarding! If in a rush, check out the tea selection and espresso machine as well as the small plates including the nice dessert selection in the fridge! Seating can be a bit crowded if there's a Cathay flight boarding/departing soon, but we found that it cleared out a lot when boarding started, so we felt like we had the lounge to ourselves before our connecting intra-EU BA flight. We didn't check out the showers, but I found the bathrooms very nice with tall ceilings, dark wood interior, and spacious stalls. 10/10 would come back again if transiting T3, it's too bad we rarely fly out to the UK as it's not our preferred destination or for layovers currently when routing
One of the nicest oneworld first class lounges in the
The lounge itself was relaxing with few guests when I visited. There was plenty of soft drinks, wine and champagne although the champagne has been downgraded due to cost cutting. The restaurant was another story. I was seated by someone who did not act like a host but maybe a server-substituting-for-a-host? I was never offered any water I had to ask for it. The restaurant was not busy when I was first seated, I counted four tables, however, the food was very slow coming out. I waited 25 minutes for my food but I noticed that other patrons who ordered from the Asian menu had their food come out quite quickly. The food was mediocre, the cod in my fish and chips was clearly frozen, not fresh, as were the shrimp in my pasta. All in all, It's still a nice lounge but certainly pales in comparison to The Pier and The Wing in Hong Kong.
I'm in love. Everything from the decor to the staff and the food! Apparently the food is not quite as good as prior to covid but there is so much choice.Love the private chairs and loungers bu the window in both the First and Business section.Showers are a beautiful experience.
Restaurantji Recommends
Outstanding service. The front desk staff was so kind - she directed me to the shower area but when finding out the showers were full, helped me register and then directed me to the dining area. I had a very good quality of Dandan noodles. Interesting how they state the calories of each meal choice. I then spent some time in the lounge area. It was a nice relaxing break before flying out.
today I went on a special mission to try three different clubs in terminal three before leaving on my flight back to the US. One World access granted me entrance to American Airlines, Quantus and Cathy - also three Cafe offered the most elevated experience. first off the good the food selection assortment and quality was the highest of any of the clubs in terminal 3. next the mediocre the first class portion of the club was cramped and mediocre compared to the furnishing of the business class area. finally the bad shockingly lack of hygiene and cleanliness in certain areas of the club is the only detraction of this otherwise exemplarily space.
Awesome selection of high quality foods and drinks. Great dining room with excellent service.
Very nice lounge with tasty cooked to order Asian dishes, bar with creative cocktails, and comfortable seating. Experienced the business class side. Hazelnut spread stuffed doughnuts were a special treat. Definitely a contender for best OneWorld lounge in LHR. Wish I had been flying Cathay rather than American.
I visited here before my flight from London to Luxembourg. As I had a British Airways business class ticket, I could access any oneworld business lounge – those'd be Cathay, Qantas, or British Airways Galleries. Having read reviews of those three lounges (and having had time to go only one), I chose the Cathay one.I used the shower suite first. You can keep your carry-on baggage in a locker. The shower suite is stocked well with toiletries and towels. Great water pressure and clean.This lounge is huge. But since I was there quite early, it was pretty quiet and was not crowded at all. Unlike the Centurion Lounge, this lounge has many windows so you can do some planespotting if you desire! Also, there's a buffet in the area with windows.But the best part of this lounge is the noodle bar. You order what you want to get. Then they will give a circle thingy (forgot what that's called) which will light up once your order is ready. Food is great, and I ended up almost sampling everything. Food came out quickly and was tasty. Maybe because it was now crowded? If you are visiting there, make sure to take advantage of the noodle bar :) Highly recommended if you have an access to this lounge. I am sure the First Lounge is even better.