Very friendly and chilled. I love getting a hot chocolate and chilling before my studies. ?
Victoria Martinez Ferrer
I went to Costa in Hounslow high street in front of HSBC, I gave one start because it is not possible give them less, Alexandra,the coffee maestro should change job, but her college too, both of them should be fired, they are rude, doing faces to customers completely unacceptable behaviour if you work in customer service, as a Manager in same kind of business I will fire that two ladies in the moment, people like them only give bad name to the business and to the barista that do good job
Gobo Hani
I went to Costa today, December 12, 2023, at seven in the evening. I found workers who had no experience in making coffee. I also found that they were busy cleaning and raising the chairs above the table in 80% of the store, and there was no rest room, and dust began to spread throughout the place as a result of the use of a manual vacuum that is not even an electric one. Then I went outside and found all the tables with empty cups and a completely dirty place, so I left the place and went to another place. It was a very bad experience.
Lillymay Sparkes
Love costa the food is fab the service is quick and helpful and plenty of seats easy 4 wheel chairs and hot drinks little bit expensive but worth it as could quality of drink and foodVegetarian options: Cakes some sandwiches and drinksWheelchair accessibility: Ground floor with ramp and tables and chairs out side also disable toilet
brian siwela
It's really sad to say.......coffee is just not worth it anymore, especially if you're having a milk alternative. I'm not visiting as regularly as I once did - I can't justify the cost. The availability of vegan options is hit and miss. The staff are brilliant but the cost is meh.
Geoff Tibbitts
As always a nice cup of coffee perhaps could be a little
Love life you Live
Love to spend time with my husband here... Very good service. Great smell and taste of the coffee..
Hayley (Hayley)
Always 1 of my fave stores.stopped by for the returning maple hazelnut latte.did not
Shehriyar Khan
Always get a mocha from here. Amazing careful tho you wont sleep its strong!
Amy Yan
The two staff members are racist. The girl is using her phone to text instead of serving customers, and she is not paying attention. They don't want to serve me because I am Asian? The guy charged more than the price listed on the menu.
It was a nice experience, particularly after having a bad on in Feltham one. Did not visit Costa for more than a year.
asuka marie
Rude staff, I asked for a peach ice tea with one pump of strawberry syrup and the lady completely ignored me. The lady with the black hair and overdone makeup with a attitude didn’t even want to be there, just get another job hun, giving dirty looks to all the customers. My ice tea tasted like straight up cold water with no peach taste and no strawberry flavouring, also the cup wasn’t even filled to the top. Completely ignored the instructions and clearly doesn’t give an f about the customers, only the money. What a waste of £3.40
DDorel Pirau
All the girls are making an amazing team, they are focused on the customer happiness... Good job guys!
RWandSW
A nice branch of Costa Coffee, friendly staff, good selections of sweet treats, they do run out of toasties because it is so busy and get be difficult to find seating during the weekends.
Very friendly and chilled. I love getting a hot chocolate and chilling before my studies. ?
I went to Costa in Hounslow high street in front of HSBC, I gave one start because it is not possible give them less, Alexandra,the coffee maestro should change job, but her college too, both of them should be fired, they are rude, doing faces to customers completely unacceptable behaviour if you work in customer service, as a Manager in same kind of business I will fire that two ladies in the moment, people like them only give bad name to the business and to the barista that do good job
I went to Costa today, December 12, 2023, at seven in the evening. I found workers who had no experience in making coffee. I also found that they were busy cleaning and raising the chairs above the table in 80% of the store, and there was no rest room, and dust began to spread throughout the place as a result of the use of a manual vacuum that is not even an electric one. Then I went outside and found all the tables with empty cups and a completely dirty place, so I left the place and went to another place. It was a very bad experience.
Love costa the food is fab the service is quick and helpful and plenty of seats easy 4 wheel chairs and hot drinks little bit expensive but worth it as could quality of drink and foodVegetarian options: Cakes some sandwiches and drinksWheelchair accessibility: Ground floor with ramp and tables and chairs out side also disable toilet
It's really sad to say.......coffee is just not worth it anymore, especially if you're having a milk alternative. I'm not visiting as regularly as I once did - I can't justify the cost. The availability of vegan options is hit and miss. The staff are brilliant but the cost is meh.
As always a nice cup of coffee perhaps could be a little
Love to spend time with my husband here... Very good service. Great smell and taste of the coffee..
Always 1 of my fave stores.stopped by for the returning maple hazelnut latte.did not
Always get a mocha from here. Amazing careful tho you wont sleep its strong!
The two staff members are racist. The girl is using her phone to text instead of serving customers, and she is not paying attention. They don't want to serve me because I am Asian? The guy charged more than the price listed on the menu.
Restaurantji Recommends
It was a nice experience, particularly after having a bad on in Feltham one. Did not visit Costa for more than a year.
Rude staff, I asked for a peach ice tea with one pump of strawberry syrup and the lady completely ignored me. The lady with the black hair and overdone makeup with a attitude didn’t even want to be there, just get another job hun, giving dirty looks to all the customers. My ice tea tasted like straight up cold water with no peach taste and no strawberry flavouring, also the cup wasn’t even filled to the top. Completely ignored the instructions and clearly doesn’t give an f about the customers, only the money. What a waste of £3.40
All the girls are making an amazing team, they are focused on the customer happiness... Good job guys!
A nice branch of Costa Coffee, friendly staff, good selections of sweet treats, they do run out of toasties because it is so busy and get be difficult to find seating during the weekends.
Very noisy for a thoughtful coffee...